Mercure Pontianak City Center 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.8/5 951 beoordelingen

Mercure Pontianak City Center - Image 1
Mercure Pontianak City Center - Image 2
Mercure Pontianak City Center - Image 3
Mercure Pontianak City Center - Image 4

Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • IMac Corner and Free Wi-Fi

  • Covered parking

  • Great Facilities : LCD Information, Swimming pool & Fitness Centre

  • 1 hotel restaurant and lobby lounge

Onze accommodaties

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Hotel locatie

Mercure Pontianak City Center

Jalan Jenderal Ahmad Yani, 91, West Kalimantan
78124 Pontianak
Indonesië

Gps:-0.055007, 109.348544

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.8/5  951 beoordelingen

TripAdvisor score  4.5/5  1.557 beoordelingen

Cozy room but pretty disappointed

Tripadvisor-waardering 3.0/5

LizzSl Gecertificeerde beoordeling door TripAdvisor

Cozy room & bathroom; however, now on my 2nd night, stink pee smell inside bathroom. Very disappointed cause staff only pour room refresher into sewage pipe. I think twice now to reenrolled as Accor Plus member

Dear Madam Elizabeth, Thank you for taking the time to tell us about your experience at the Mercure Pontianak City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Coen Arifin General Manager

Great stay in the heart of Pontianak.

Tripadvisor-waardering 5.0/5

Lina S Gecertificeerde beoordeling door TripAdvisor

Very warm welcome when we first arrive. The staff are very helpful. The room is cozy and comfortable with king bed which can occupy 2 adult and my 7 years old kid. The room is clean. Breakfast every morning is also good. They change some of the menus everyday.

Dear , Mrs. LIna We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Not a bad choice....

Tripadvisor-waardering 3.0/5

nggt Gecertificeerde beoordeling door TripAdvisor

Modern hotel with all the facilities. However, our room water tap head at the sink is faulty. Only hot water, no cold water. Breakfast was good with variety of choice but egg station always seem to open late than the restaurant. Location is at the road side which is near to Ayani mall.

Kepada Bapak/ Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/ Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rizky Dwi P Front Office Manager

good meal good view

Tripadvisor-waardering 5.0/5

strangervisit Stellen - Gecertificeerde beoordeling door TripAdvisor

a hotel with a good view and warmth service, all must be well prepared .. such a pleasure to stay here, thankyou for all the amazing and unforgetable services ( front liner and all waiter & waitress )

Kepada Bapak/ Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/ Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rizky Dwi P Front Office Manager

Geen taxi services

Tripadvisor-waardering 2.0/5

Passport272009 Soloreis - Gecertificeerde beoordeling door TripAdvisor

Hotel ligt ver buiten bereikbare gelegenheden. Geen taxi's beschikbaar

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 131 beoordelingen 8.7/10 Locatie
  • 609 beoordelingen 8.6/10 Kamer
  • 1.073 beoordelingen 9.2/10 Service
  • 18 beoordelingen 7.9/10 Wifi
  • 587 beoordelingen 9.1/10 Eten
  • 359 beoordelingen 8.9/10 Netheid
  • 275 beoordelingen 9/10 Ontbijt
  • 258 beoordelingen 9.1/10 Voorzieningen

Mogelijk gemaakt door Trustyou

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