ibis Dakar

Avis-klantbeoordeling (ALL beoordeling) 3.8/5 266 beoordelingen

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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • 24 uur per dag geopende receptie

  • Locatie in het centrum

  • Gelegen aan de oceaan en met uitzicht op het eiland Gorée

  • Gratis WiFi

  • Parkeren en zwembad beschikbaar

Onze accommodaties

Hotel locatie

ibis Dakar

Avenue Abdoulaye Fadiga
18524 DAKAR
Senegal

Gps:14.669276, -17.427001

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie

BAR

Onze bar is een gezellige ontmoetingsplek waar u zich op elk moment van de dag kunt ontspannen.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  3.8/5  266 beoordelingen

TripAdvisor score  4.0/5  441 beoordelingen

Evolving Impressions, Great Breakfast, and Helpful Staff

Tripadvisor-waardering 4.0/5

KiraShakira1 Stellen - Gecertificeerde beoordeling door TripAdvisor

Initially, Ibis Dakar didn’t quite meet my expectations upon arrival. The hotel appeared clean yet showed signs of wear, particularly evident in the worn carpets begging for renovation. However, as our stay unfolded, my opinion shifted. One standout was undoubtedly the breakfast spread, offering a tempting array of French pastries, cheeses, fruits, made-to-order omelets, juices, granolas, yogurts, and more. Don’t miss out on this; it’s served at the sister property, Novotel. Although we didn’t utilize it, the pool area looked inviting. Rooms, though small and basic, boasted pool views. The hotel’s location is another highlight, conveniently close to all attractions. Moreover, the staff proved exceptionally helpful, enhancing our overall experience. We departed feeling rather pleased about our stay.

Exceptionally kind staff

Tripadvisor-waardering 5.0/5

Pauline B Gecertificeerde beoordeling door TripAdvisor

I spent two nights at this centrally located hotel in Dakar. The staff are very friendly and helpful especially as I had to catch a taxi to the airport at 4 am. The pool is great and the atmosphere during the African Cup of Nations was exciting. The breakfast buffet is nice and varied with lots of good food. I liked being in a safe, enclosed area and would definitely recommend the IBIS hotel for a stay.

Dear Guest We very much appreciate your comments regarding your stay at the ibis Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aby Myriam POUYE

Two-star rooms at four-star prices

Tripadvisor-waardering 2.0/5

ffay005 Gecertificeerde beoordeling door TripAdvisor

A few days prior to my stay, I sent an email enquiring about airport transfers as my flight would arrive in the middle of the night. No reply. On my day of arrival, after having organized the transfer myself, I called the hotel to let them know I will be coming very late, and they did pick up the phone and spoke English. (And they finally replied to my email after I had checked in and stayed one night, only to let me know they do not organize transfers and referred me to Hertz...) The receptionists speak English and seem reasonably friendly. Check-in was quick, check-out not so. The room was very bare bones, cramped and ascetic, with a rather strong, musty smell hanging around. The floor was made of hard plastic and was filthy, don't wear white socks! There was no luggage rack, probably because there simply is no room for one. There was, however, a desk and chair, a safe and a bed that's great for one person but would be incredibly narrow for two. The pillows were worn out and lumpy. For a hotel built in 2011, I would expect power outlets by the bed, but that was not the case here. No fridge. A/C worked well enough for December, but won't probably be too helpful in summer. Wifi was free and unlimited, but spotty and slow. Don't plan on teleconferencing here. A 0.5 L water bottle was provided and replenished daily. The bathroom came with no bars of soap or shampoo. There was a wall-mounted liquid soap container on the wall, similar to the ones you can find in public toilets. It said, "hair, body and face wash". I guess you could wash your dog, clothes and car with it, too. There was a bath mat and two bath towels, no hand towels provided. Water in the handheld shower was warm and pressure was okay. The carpets in the hallways were in desparate need of deep cleaning. Buffet breakfast was served in the lobby from 6:30 to 10 and cost a reasonable 8000 CFA. It was your usual affair: nothing to get excited about, but it will give you a good start of the day. Some hot and cold items, juices, yoghurt. The fresh fruit was nice and the croissants excellent. The same compound has a Novotel hotel right next door, and their informal restaurant on the ground floor serves lunch and dinner. There is a buffet (dinner 17 000 CFA) as well as à la carte, including the famous chicken yassa. The pool is shared by the Novotel and the Ibis. While their homepage claims it is heated, this was not the case, and in December, nights are cool so the water was a bit cold, but bearable. It was open from 9 am to 7 pm. The pool attendant was a grumpy old man who wanted your room number but didn't understand English, not even numbers. Pool towels were left to dry in the sun and then reused without washing, which is absolutely disgusting. I suspected it at first and then got proof by seeing the attendant simply place used towels to dry on furniture on the pool deck, folding them nicely afterwards. And then checked my towel to see that it was both filthy and smelly. Wow. The hotel is about ten minutes on foot from Place de l'Independance, and the expensive French supermarket Casino is about five minutes away. I would warmly recommend restaurant La Pampa opposite the supermarket. Don't be too bothered by your new "friends" who hang out at the entrance of the hotel. If you ignore them, they will give up after a few "why you hate Senegal" shouts. Annoying, yes, but dangerous, no. Ibis is of course no luxury chain, so in that respect it is fine to offer two-star rooms with few amenities, but I would still expect the place to be clean and staff to have some understanding of basic hygiene. Prices should also reflect quality, but I paid 104 EUR/night, excluding breakfast, and that was a good rate compared to what they usually charge, so I did not feel I got good value for money. Perhaps Accor believes that the convenience of being an international chain hotel gives them the excuse to overcharge? I am sure I will be better off at a local three star hotel next time.

Dear Guest Thank you for taking the time to write to us following your stay at ibis Dakar. We are sorry that the service and performance did not live up to your expectations, and please accept our sincerest apologies. Ibis hotels are committed to providing you with the highest quality of service during your stay; therefore, your feedback is very important to us. Please be assured that the necessary measures will be taken to improve the quality of the services mentioned. Once again, we would like to thank you for your comments and hope to earn your trust again for your next stay. Sincerely

Good enough for a short stay

Tripadvisor-waardering 4.0/5

Masrawy_Mtl Gecertificeerde beoordeling door TripAdvisor

I spent four nights at this hotel during a business trip to Dakar. Advantages: 1- the hotel is close to downtown and is also close to the several good restaurants and cafés. 2- The staff is friendly and helpful. The buffet breakfast is of good quality and enough variety. 3- Nice swimming pool and outdoor restaurant that can be accessed at the Novotel hotel located in the same compound. 4- Good security. Disadvantages: 1- Rooms are very small and too basic where they do not even provide a kettle and tea bags. 2- There is no gym.

Dear Masrawy_Mtl, Thank you for your feedback about your stay with us at ibis Dakar. We are delighted to hear that you appreciated the hotel's location, friendly staff, and good quality buffet breakfast. We apologize for any lack of convenience caused by our rooms being too small and basic. At ibis, we strive to provide a comfortable stay with quality amenities that match the varying needs of our guests. We are pleased that you felt secure during your stay and will take note of your review regarding the lack of a gym onsite. Your feedback is extremely valuable to us as we always seek to improve our services. Thank you again for taking the time to share your experience with us. Best regards, Aby Myriam POUYE

ok. Vriendelijke staf en alles heel proper.

Avis-klantbeoordeling 2.5/5

Damien Zaken - ALL bevestigde berichten

Iedereen zeer vriendelijk en efficient. alles heel proper.

Geachte Damien A., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in ibis Dakar. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Ibis, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. U kunt erop vertrouwen dat wij de juiste maatregelen zullen treffen om het probleem te verhelpen en te voorkomen dat het zich nogmaals voor zal doen. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Hoogachtend,

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 86 beoordelingen 9.4/10 Locatie
  • 180 beoordelingen 4/10 Kamer
  • 372 beoordelingen 9.2/10 Service
  • 14 beoordelingen 5.6/10 Wifi
  • 86 beoordelingen 7/10 Ontbijt
  • 86 beoordelingen 3.5/10 Netheid
  • 65 beoordelingen 3/10 Comfort
  • 43 beoordelingen 4.4/10 Voorzieningen

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