Novotel Lima San Isidro 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 1.022 beoordelingen

Novotel Lima San Isidro - Image 1
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Omschrijving

Extras van het hotel

  • Bij het hotel kunt u eenvoudig gratis parkeren

  • Ideaal hotel voor gezinnen! Kamer met capaciteit voor 2 volwassenen en 2 kinderen

  • Huisdiervriendelijk hotel! Huisdieren toegestaan tot 10 kg

  • Het conferentiecentrum Lima is goed bereikbaar

  • Er is een buitenterras voor het happy hour of zakelijke afspraken

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Hotel locatie

Novotel Lima San Isidro

Victor Andrés Belaunde 198, San Isidro
15073 LIMA
Peru

Gps:-12.095841, -77.036903

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

RESTAURANTE 365

Restaurante 365 nodigt u uit om nieuwe smaken te ontdekken & genieten van moderne gerechten met sterke invloeden uit de authentieke Peruaanse keuken. Elke dag open voor het publiek voor ontbijt, lunch en diner

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Meer informatie

ALL beoordeling  4.5/5  1.022 beoordelingen

TripAdvisor score  4.0/5  995 beoordelingen

Well Locate in San Isidro this Novotel offers a clean and comfortable room

Tripadvisor-waardering 4.0/5

PatrickDelhougne Gezinnen - Gecertificeerde beoordeling door TripAdvisor

This is part of the French Accor hotel group. Located at San Isidro one of rhe most beautiful and luxurious part of town this Novotel offers a comfortable basis room that is clean and comfortable. The bed and sheets and pillow are of top quality. So I really had a great relaxing evening after a long flight from Texas. We joined a group with GateOne Travel and got two rooms. Each room has individual bedroom and toilet which is great. Be aware all electrical sources are 220 Watts, so if you come from the USA a converter is needed. Overall this is a good modern hotel with solid amenities.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

Estancia que dejó mucho que desear

Tripadvisor-waardering 2.0/5

0304male_c Gecertificeerde beoordeling door TripAdvisor

Reservé 2 habitaciones standard para año nuevo 2024, una con cama matrimonial para mi hijo y para mí, y la otra con 2 camas. Y al momento de la reserva especifiqué que necesitaba que estén una al lado de la otra, o exactamente al frente. Cuando hice check in, fuimos a las habitaciones y la mía era cama doble y encima no estaban al frente, felizmente la señora de recepción pudo solucionar pero estuvimos bastante rato esperando. Luego, a las 5y30pm aprox llamo a Room Service para pedir la cena de mi hijo, me contesta un chico y me toma el pedido. Pasa 1 HORA, llamo para saber cuánto más iba a demorar y un señor de restaurante de muy mala manera me dice que no tiene ningún pedido y que no era su problema porque él acababa de entrar a turno. Me pareció una pésima atención y pésima forma de resolver un problema. Obviamente tuve que volver a hacer el pedido y esperar más, pero dejó mucho que desear la respuesta de su personal del restaurante e hizo que me amargue el momento. Finalmente, en recepción a la hora del check in preguntamos si Room Service atendería normal hasta las 11pm, nos dijo que sí. Cuando nos fueron a dejar la comida de mi hijo, volví a preguntar al mozo y me dijo que ya no tomaban pedidos porque estaban con la cena buffet. Entonces nos iban a dejar sin cena a mi familia y a mí, ya que al estar con un niño pequeño él ya iba a dormir y yo no iba a poder salir al restaurante. Después de insistir, accedió a tomarnos el pedido pero tenía que ser en ese momento (siendo 7pm, comida llegó 7y20) y lamentablemente tuve que cenar comida fría ya que recién pude hacerlo después de dormir a mi hijo a las 8y30pm aprox. Realmente no volvería al hotel por tener tantas malas experiencias en 1 solo día de estadía.

Estimada Sra. Chung, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel Lima San Isidro. Sentimos enormemente que su experiencia con nuestro servicio no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Novotel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Novotel Lima

Good value for money

Tripadvisor-waardering 4.0/5

JKWD Zaken - Gecertificeerde beoordeling door TripAdvisor

The hotel is located in a safe area near many offices. The executive room on the top floor offers better amenities. The breakfast is nice with dishes changed everyday. The fruit during breakfaat is fresh and delicious. The rate is reasonable and the service is good.

We very much appreciate your comments regarding your stay at the Novotel Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

Centre of everything

Tripadvisor-waardering 5.0/5

mcrooky37 Gecertificeerde beoordeling door TripAdvisor

Went to Lima on business for 12 days May/June. My office in Lima chose the hotel. On arrival after flight delays making the 16 hour journey a 26 hour journey, the receptionist and security staff were very nice. Rooms were certainly adequate, I did not have a great view from my 5th floor room, but that’s life. Breakfast was buffet style and good, the bar staff (especially Victor and John) were very friendly and all the staff would greet you with a smile. One of the best parts of this hotel was the location. Incredible number of great restaurants within a five minute radius, a nice park to walk through and not far from the touristy area of Miraflores. I am going back here early July for another couple of weeks and am really looking forward to it. Oh, and they do a decent pisco sour ❤️

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

Prima locatie

Avis-klantbeoordeling 3.5/5

Jan Stellen - ALL bevestigde berichten

Prima locatie voorzien van allerlei faciliteiten. Goed ontbijt. Echter was de medewerker niet goed op de hoogte dat we het ontbijt als hadden betaald/ was inbegrepen. Daardoor voelde wij ons in eerste instantie niet echt welkom bij het ontbijt. Wel heel zakelijk hotel.

Dear Miss S., Thank you for taking the time to tell us about your experience at the Novotel Lima. I am sorry that your experience with the breakfast service did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Lima

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 228 beoordelingen 9.5/10 Locatie
  • 332 beoordelingen 7.2/10 Kamer
  • 581 beoordelingen 9.2/10 Service
  • 10 beoordelingen 8.9/10 Wifi
  • 159 beoordelingen 8.1/10 Ontbijt
  • 132 beoordelingen 6/10 Comfort
  • 113 beoordelingen 8.1/10 Netheid
  • 23 beoordelingen 3.3/10 Wellnessruimte

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