ibis Sharq 3 sterren

Dear our Valued Guest, Thank you for sharing your excellent review of your recent stay at ibis Sharq! We are thrilled to hear that you had a wonderful experience and found our service impeccable. We are especially pleased to hear that our team provided you with friendly and excellent service, making your stay memorable. Your compliments will be shared with our team, and we are sure they will appreciate the recognition. It's great to know that you felt a familial atmosphere and found the facilities clean. We truly appreciate your kind words and look forward to welcoming you back for another outstanding experience. Thank you for choosing ibis Sharq. Best regards, Louis Fadel Front Office Manager

Dear Mr. Braun, Thank you very much for taking the time to share your positive experience at Ibis Sharq in Kuwait City on TripAdvisor. We are delighted to hear that your stay was enjoyable, and we appreciate your detailed feedback. We are glad you found the hotel's cleanliness and modern facilities up to the expected Ibis standard. It's wonderful to know that you were pleasantly surprised by the abundant and delicious breakfast, which exceeded your expectations. Your mention of the helpful and friendly staff is much appreciated. We strive to create a welcoming and accommodating atmosphere for our guests. We also appreciate your insights regarding the location and nearby amenities. It's valuable for us to know about your experiences exploring the area. We look forward to welcoming you back to Ibis Sharq in the future, and we hope your future travels are filled with comfort and enjoyment. Best regards, Louis Fadel Front Office Manager

Dear Mr. Torben Thank you for taking the time to share your feedback and your review of your recent stay at Ibis Sharq Hotel. We appreciate your comments, and we're sorry to hear about the issues you encountered during your stay. We're pleased to know that you found the location and the view from the upper rooms to be satisfactory. However, we sincerely apologize for the inconveniences you experienced with the sink drainage, towels, minibar, and breakfast. Your feedback is important to us, and we take it seriously. We will address these issues with our team to ensure that they are promptly resolved and that such incidents do not recur in the future. Your comfort and satisfaction are our top priorities, and we regret that we fell short of your expectations during your stay. We hope that you will consider giving us another opportunity to provide you with a more enjoyable and trouble-free experience in the future. If you have any more feedback or if there's anything specific you'd like to share, please feel free to do so. Warm regards, Mahmoud Emara Front Office Manager

Dear our valued guest, Thank you for sharing your detailed feedback about your recent stay at ibis Sharq. We genuinely appreciate your input, as it helps us identify areas where we can improve and enhance the overall guest experience. We're pleased to hear that you found our staff to be excellent, courteous, and kind. Providing exceptional service is a top priority for us, and we're glad that our team made a positive impression on you. We also take your feedback regarding breakfast and espresso quality seriously. We will review our food and beverage offerings to ensure that we meet the expectations of our guests in terms of quality and variety. Please know that we take guest feedback seriously, and your comments will assist us in making the necessary improvements to provide a better overall experience for our guests. We hope you'll consider giving us another chance in the future to demonstrate the improvements we've made. Thank you for choosing our hotel, and we hope to have the opportunity to serve you better in the future. Warm regards, Louis Khalil Front office Manager

Dear Bernard D., We very much appreciate your comments regarding your stay at the ibis Sharq. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Anne Orina P.A. to General Manager