Sofitel Brisbane Central 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 7.254 beoordelingen

Beste prijs
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Sofitel Brisbane Central - Image 1
Sofitel Brisbane Central - Image 2
Sofitel Brisbane Central - Image 3
Sofitel Brisbane Central - Image 4
249 Turbot Street, 4000 BRISBANE, Australië

Omschrijving

Extras van het hotel

  • Het hotel ligt boven het Centraal Station, metdirecte toegang tot Brisbane Airport.

  • Drie bekroonde restaurants en een koffie en cocktail lounge bieden onbeperkte keuze.

  • De grootste conferentie- en evenementenruimte van Brisbane voor maximaal 1.100 personen.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Onze accommodaties

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Hotel locatie

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australië

Gps:-27.465352, 153.026299

Telefoon
Fax +61 7 3832 4741

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  7.254 beoordelingen

TripAdvisor score  4.0/5  5.057 beoordelingen

Screen shot of booking site no good for a matched price.

Tripadvisor-waardering 1.0/5

Mobile33199259313 Gecertificeerde beoordeling door TripAdvisor

I was told when booking direct the Hotel would match any booking site and to send a screen shot of the booking. I did that then they Director of Revenue wanted a shot which includes URL,room type, dates ,rate plan of stay which I had provided. This was all too much I went to another Hotel at a lower rate.

Bonjour Jon, I do apologise if our price match guarantee program did not meet your expectations, We try our best to ensure our direct price via ALL.com is the best price at all times. Regrettably, in line with our Price Match Guarantee conditions, we do require all the information which was requested by our Reservations team. To learn more about our Price Match Guarantee, please visit our website. We do hope that you found suitable accommodation in Brisbane and hope you give us an opportunity to welcome you in the future. Sincèrement, Tom Luxury & Guest Experience Manager

Hotel Felt Quite Neglected

Tripadvisor-waardering 3.0/5

AucklandWiz Gecertificeerde beoordeling door TripAdvisor

We stayed the Sofitel, Brisbane because a number of years ago, we were staying in Brisbane and had a very lovely lunch here. We remembered it as being an upmarket hotel. We were not that impressed with this hotel this visit. We had come from the UAE where everything is very clean and tidy and attended to. The Sofitel felt neglected and in need of a good ‘polish’ for this level of accommodation. The rooms were very average and on seeing the images on their site, our room did not look like any of them at all. As this room was booked as my ‘free’ night as part of having an Accor Card, I would hope that they did not give us an old room because of this? Does make you wonder? Around the pool was grubby. I should not find old bottle tops under the loungers which had been there for more than the day. Also it looked as if the pool area had been hosed down, but the dirt got washed under the loungers and that was it. There it stayed. Everything felt just a little grubby. The buffet breakfast was very average. Nothing like it had been. Again, we had come from the UAE which had incredible breakfast options, and these were also available in the not so opulent hotels. So this breakfast was not very good. I would not go out of my way to stay here again. It certainly failed to match my recollection of what a great hotel this used to be

Bonjour, Thank you for sharing your feedback about your recent stay at Sofitel Brisbane Central. We sincerely apologise for falling short of your expectations and for any disappointment you experienced during your visit. We regret to hear that the cleanliness and presentation of our hotel did not meet your standards, especially coming from a place where attention to detail is highly valued. Your concerns about the condition of your room and the pool area have been duly noted, and we will work diligently to address these issues and ensure that our facilities are well-maintained at all times. Furthermore, we apologise for the discrepancies between your expectations and the actual experience, particularly regarding the room and the buffet breakfast. We strive to provide a high standard of service and accommodations to all our guests, and we regret that we did not meet your expectations on this occasion. Your feedback is invaluable to us, and we will use it constructively to improve our services and facilities for the future. We appreciate your loyalty as an Accor member, and we assure you that your room allocation was not influenced by your membership status. We understand your decision not to return, but should you reconsider, we would welcome the opportunity to restore your faith in our hotel and provide you with the exceptional experience you deserve. Thank you once again for your feedback, and we hope to have the chance to welcome you back in the future under more favourable circumstances. Merci, Thomas Annand Luxury & Guest Experience Manager Sofitel Brisbane Central

Sofitel eben

Tripadvisor-waardering 4.0/5

Spikefriend Stellen - Gecertificeerde beoordeling door TripAdvisor

Sehr angenehmes Luxushotel in zentraler Lage von Brisbane CBD. Das Sofitel „MyBed“-Konzept ist auch für Vielreisende wie uns immer noch ein Vergnügen - so himmlisch schläft man kaum irgendwo sonst. Elegante Ausstattung, zuvorkommendes Personal, alertes Housekeeping, leider kein abendlicher Turn-Down-Service. Für Statusgäste von Accor eine Clubetage (30.Stockwerk) mit High Tea und Apéro. 5 blitzschnelle Aufzüge, zwei mit Aussicht auf die Stadt. Parken selbst für australische Verhältnisse hochpreisig. Die Brutalo-Architektur aus den 1980ern (einst für Sheraton entstanden) sieht man von innen nicht, aber leider stammt auch die Konzeption der Badezimmer noch aus dieser Zeit mit lebensgefährlichen Wannenduschen und zu kleinem Waschtisch - dagegen helfen auch neue Wannen und Wandspiegel nicht.

Bonjour Spikefriend, Thank you for taking the time to provide feedback on your recent stay at Sofitel Brisbane Central. We are delighted to hear that you found our hotel's central location convenient and that you enjoyed our signature Sofitel "MyBed" experience. It's wonderful to know that our elegant décor, attentive staff, and efficient housekeeping contributed positively to your stay. We appreciate your loyalty as a valued Accor status guest and are pleased that you were able to enjoy the Club Lounge privileges on the 30th floor, offering High Tea and Apéro Chic. However, we regret to learn that certain aspects of your experience did not meet your expectations. We take your comments about the absence of an evening turn-down service seriously, and we will review this to ensure we can enhance our services for our guests' comfort and convenience. Regarding your feedback on the bathrooms, we apologize if the design fell short of your expectations. We constantly strive to update our facilities to meet modern standards and guest preferences. Your comments regarding the bathtub showers and the size of the vanity will be shared with our management for further consideration. Regarding the parking fees, while we understand your concern, we aim to provide secure and convenient parking options within the city center, and our pricing is in line with similar establishments in the area. We sincerely appreciate your detailed feedback as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Merci, Thomas Annand Luxury & Guest Experience Manager

Fijn hotel, alleen alles verouderd wel.

Avis-klantbeoordeling 4.0/5

Sebas Alleen - ALL bevestigde berichten

Kamer netjes, bed goed, badkamer oké. Locatie van hotel top, ontbijt heel Goed. Hotel moet wel gaan vernieuwen want het wordt vergaande glorie. Eerste avond tijdens diner in restaurant zat ik onder een lekkende airco, en de strijkplank op mijn kamer was de goes niet goed.

Geachte Sebastiaan S., Wij stellen uw opmerkingen over uw verblijf in Sofitel Brisbane Central erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Daniel Saint James Luxury Experience Executive Sofitel Brisbane Central

Prima hotel met goede service

Tripadvisor-waardering 5.0/5

J G Zaken - Gecertificeerde beoordeling door TripAdvisor

Prima gelegen hotel; uitgebreide voorzieningen, bij treinstation en in centrum en loopafstand van winkelstraat. Uitgebreid ontbijt buffet en diner buffet. Prima kamer en goede service. Vriendelijk personeel en altijd beschikbaar. Jammer dat je voor wifi moet betalen in hotel van deze klasse

Dear Jo G, Thank you for providing feedback on your recent stay at the Sofitel Brisbane Central. I am pleased you thought our location central and our staff looked after you well. Please accept my apologies for the cost of the wifi and any inconvenience this may have caused during your stay. It may be of interested to you that if you join Le Club Accorhotels loyalty group, when you become a silver member you receive complimentary wifi during your stay. Thank you again and we look forward to welcoming you back in the future. Yours Sincerely, Hayden Hughes General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.226 beoordelingen 9.5/10 Locatie
  • 2.598 beoordelingen 7/10 Kamer
  • 3.379 beoordelingen 8.9/10 Service
  • 17 beoordelingen 4.5/10 Wifi
  • 1.163 beoordelingen 7.7/10 Eten
  • 802 beoordelingen 6.9/10 Sfeer
  • 726 beoordelingen 7.4/10 Voorzieningen
  • 671 beoordelingen 6.5/10 Netheid

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Al onze hotels in Brisbane

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.