Novotel Port Harcourt 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 10 beoordelingen

Novotel Port Harcourt - Image 1
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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Fitnessruimte en buitenzwembad

  • Restaurant met terras

  • WiFi in alle kamers

  • Golfbaan en sportactiviteiten in de buurt

  • Op 30 minuten rijden van Port Harcourt Airport

Onze accommodaties

Kamer

Standard-kamer met 1 tweepersoonsbed

  • 4 personen
  • Beddengoed 1 x Queensize bed(den)
  • Toegankelijke kamer

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Hotel locatie

Novotel Port Harcourt

3 Stadium Road Rumuomasi, Port Harcourt Rivers State
PORT HARCOURT RIVERS STATE
Nigeria

Gps:4.834717, 7.017083

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

THE GARDEN BRASSERIE

A la carte of buffet voor ontbijt, lunch en diner. Uitgebreid aanbod van Franse, internationale en lokale gerechten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  10 beoordelingen

TripAdvisor score  4.0/5  246 beoordelingen

Average stay

Tripadvisor-waardering 3.0/5

Felix D Gecertificeerde beoordeling door TripAdvisor

The other services are good, the restaurant is exceptional as the attendants kept restocking the supplies and are polite and courteous. However, the wifi in my room didn't work for the 4 days I stayed here. It was really terrible on the 1st floor, I complained but nothing tangible was done to resolve it. The walls on my bedside have these patches like bad drainage or unfinished work. The Management needs to upgrade the appearance of the rooms. Generally, it was a good stay apart from those 2 defects highlighted above.

Dear Felix, Thank you for taking the time to review our hotel. We appreciate your candid feedback and we are sorry to hear that you were not completely satisfied with our wifi. At Novotel Port Harcourt, we strive to provide the best quality service for all of our guests and take their safety and comfort very seriously. We will use your feedback to make any necessary improvements. Once again, thank you for sending us your thoughts and we hope that you will consider staying with us again in the future. Sincerely, Novotel Port Harcourt Management

Novotel Port Harcourt

Tripadvisor-waardering 4.0/5

stevetoner62 Gecertificeerde beoordeling door TripAdvisor

Staff Very Good as Always. Room 317 Bathroom Mouldy, Lights not working correctly....no Tissues in Room.... Breakfast Excellent Check In Very Quick....Although there was only one staff on at the time.

Dear Steve, Thank you for taking the time to provide feedback about your recent stay at Novotel Port Harcourt. We appreciate your feedback and strive to always provide the best possible experience for our guests. At Novotel, we take great pride in offering a wide range of amenities and services that make guests feel comfortable and welcome during their stay. We understand that there is always room for improvement and we are constantly striving to meet our guests' expectations. Again, thank you for your valuable feedback. We look forward to welcoming you back soon! Sincerely, Novotel Port Harcourt Management

My Concern

Tripadvisor-waardering 3.0/5

G751GQelizabethl Soloreis - Gecertificeerde beoordeling door TripAdvisor

It’s a lovely place Though they’ve done some renovations but they need to replace the mattress as they’re sinking and causing me back pains. The curtains are old too and needs to be replaced too. Thank you

Dear Elizabeth L, Thank you for taking the time to write a review of Novotel Port Harcourt. We are delighted to hear that you found our hotel to be lovely and appreciate your feedback, both positive and negative. We understand the importance of having a comfortable stay, and we regret that our mattress did not meet your expectations. Rest assured that our team is working diligently to ensure all of our guests have a pleasant experience while staying with us. At Novotel Port Harcourt, we strive to provide exceptional service in a comfortable setting. If there is anything we can do to make your next stay more enjoyable, please do not hesitate to let us know. Thank you again for your feedback and we hope to welcome you back soon. Novotel Port Harcourt

HORRIBLE - DIRTY AND SUPER EXPENSIVE:

Tripadvisor-waardering 1.0/5

Argyridou S Gecertificeerde beoordeling door TripAdvisor

What a shame that this hotel is under the Novotel chain. Worst hotel ever......... A total disgrace, old, dirty, bud service and on top your are paying 300 hundred dollar a night. Had to change 3 rooms, as first one has mold on the wall and Ac, dirty line and new towel that were dirty.. 2nd room offered was next to Generator with huge Noice and was rejected and on the last night after a lot of complains finally they moved me to another room which was indeed bigger and at least decent but on the 2nd room where was the loving rooms was a small room/space which totally unfinished. Suppose that there was going to be a 2nd WC but yet to be. Asked for if the room has mineral water complimentary and the rude lady in charge of the reception told me that this is the hotel policy not offer even a single small bottle of water and instead if had to use the water dispenser in the corridor. Food was mainly buffet but local style and even for local standard was too bud accordingly to my local colleagues who had dinner with me. Breakfast was bud................ Just to mention simply they dont have butter in the Breakfast........................ I had stayed in hundreds of hotels around the world but that the first time ever that hotel did not had butter for Breakfast. To pay USD 300 per nigh there is a joke.....Faild to understand how this awful hotel has such a good score... Worst hotel Ever.............. NO WAY TO COME BACK EVEN IF IT IS FOR FREE.

Dear Argyridou S, Thank you for taking the time to share your experience with us. At Novotel, we strive to deliver a superior level of service and comfort, We take all customer feedback seriously and use it to improve our services and ensure better guest experiences. Thank you for bringing this to our attention as we take all customer feedback seriously. On this basis, we are sincere in our approach and our room rates are clearly stated on our website which contradicts your feedback. We would like to investigate further and request that you provide your stay details, room number, arrival and departure date and your full name. Kindly send these details to h5465-fo@accor.com, to enable us address the issue at hand. Novotel Port Harcourt

Geweldig Onvangst en Verblijf

Tripadvisor-waardering 5.0/5

451haraldz Zaken - Gecertificeerde beoordeling door TripAdvisor

Goede ontvangst aan de receptie, mooie kamers en vriendelijke bediening met goed eten, de beveiliging staat hoog in het vaandel Het nieuwe zwembad en gym maakt het verblijf compleet. Verblijf altijd in het Novotel tijdens mijn frequente bezoeken aan Port Harourt

Geachte 451haraldz Heel erg bedankt voor je beoordeling van Novotel Port Harcourt op TripAdvisor Ik ben heel blij dat je genoten hebt van je verblijf bij ons en dat je de vele speciale aanbiedingen in het hotel hebt kunnen ervaren. We zijn voortdurend op zoek naar manieren om onze gasten tevreden te stellen en te voldoen, terwijl we tegelijkertijd voor hun absolute ontspanning en comfort zorgen. Uit uw gedetailleerde feedback lijkt het erop dat we goed op weg zijn om ons doel te bereiken. Nogmaals bedankt en we kijken ernaar uit u weer te verwelkomen in de nabije toekomst! Vriendelijke en warme groeten Dean OGILVIE Algemeen Bestuurder __________________________________________________________________________________________ Dear 451haraldz Thank you so very much for you review of Novotel Port Harcourt on TripAdvisor I am thrilled that you enjoyed your stay with us and managed to experience the many special offerings we have available at the hotel. We are constantly looking at ways to appease and fulfil our Guests requirements whilst ensuring their absolute relaxation and comfort. From your detailed feedback, it certainly seems that we are well on our way to achieving our objective. Thank you once again and we look forward to welcoming you back in the near future! Kind and Warm Regards Dean OGILVIE General MANAGER

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 47 beoordelingen 9.7/10 Locatie
  • 59 beoordelingen 5.7/10 Kamer
  • 102 beoordelingen 7.8/10 Service
  • 8 beoordelingen 7.1/10 Wifi
  • 36 beoordelingen 4.1/10 Voorzieningen
  • 24 beoordelingen 5.1/10 Comfort
  • 21 beoordelingen 4.3/10 Netheid
  • 20 beoordelingen 6.7/10 Ontbijt

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