ibis Katowice Zabrze 2 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 620 beoordelingen

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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Comfortabele kamers met WiFi,

  • Restaurant met lokale gerechten

  • Vergaderruimte

  • A1 en A4 met toegang tot de luchthaven, Katowice, Krakow, Wroclaw, Wenen, Praag

  • Silezisch Centrum voor hartproblemen ligt op 500 meter afstand

Onze accommodaties

Hotel locatie

ibis Katowice Zabrze

Ul. Jagiellonska 4
41-800 ZABRZE
Polen

Gps:50.308811, 18.783903

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

IBIS BAR&RESTAURANT

De bistro van vroeger. Rijkelijke porties, een authentieke en warme sfeer... In een perfecte plaats om elkaar te ontmoeten.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  620 beoordelingen

TripAdvisor score  4.0/5  312 beoordelingen

Verblijf viel ontzettend tegen!

Avis-klantbeoordeling 2.0/5

Miek Vrienden - ALL bevestigde berichten

Geen warm douchewater in de ochtend, dit wel direct gemeld maar er is niet op geanticipeerd helaas....... Er waren geen handdoeken aanwezig bij betreden kamer. Online ingecheckt, kregen geen voorrang hebben 15 minuten moeten wachten terwijl er wel personeel was! Doorspoelknop van toilet bleef hangen, water bleef lopen. Dit gemeld en dit is vrijwel meteen gerepareerd. We waren om 13.30 uur in het hotel. De kamer was gereed. Om op de kamer te mogen kostte dit extra geld!!!! We hebben om 20.00 uur ingecheckt.......

Dear MIEK V., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, especially the water issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michał Melon Hotel Manager

a bit too expensive for the conditions it offers, also compared to other IBIS hotels this one looks quite poor

Tripadvisor-waardering 3.0/5

boorackovsky Soloreis - Gecertificeerde beoordeling door TripAdvisor

Liked: - nice location (close to the mall, mcdonalds, bus&railway station) - staff is nice and friendly Disliked - rooms and bathrooms look like from the early 2000's, need renovation -there is only one tiny trash can in a double room - uncomfortable pillows - no fridge in the room - sounds silky but door to the room are very heavy to open

Dear Boorackovsky, Thank You for visiting and leaving your comments I am glad You appreciated our staff. Please do not expect a fridge in a two star hotel. Pillows, are a matter of personal likes or dislikes. We do have "Sweet beds" and we are loved for that. I wish you Happy New Year and many journeys around the World :)

Bij de locatie weinig te doen

Avis-klantbeoordeling 3.5/5

Truvel Vrienden - ALL bevestigde berichten

Dacht katowice centrum geboekt te hebben bleek het 30km verder te liggen in ztawice zabrez

Dear TRUUS We very much appreciate your your stay at the ibis Katowice Zabrze. I do hope that the next time You will find some attractions to visit ie Coal Mine - Guido Best Regards Hotel Manager Michał Melon

Prima locatie met fijne verblijf

Avis-klantbeoordeling 5.0/5

Magdalena Stellen - ALL bevestigde berichten

Leuke kamers goede prijs en gezzelig werknemers

Dear Magdalena, We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michal Melon Hotel Manager

Don’t expect much, except good location

Tripadvisor-waardering 2.0/5

Elisabeth113 Gecertificeerde beoordeling door TripAdvisor

This is a basic IBIS hotel, one would expected! However, conventionally located in the center of the city. Rooms are small but ok, bath very basic. My room was facing a gas station. Breakfast was good with sufficient choices, I liked the breads and the cakes! Coffee machine takes forever and one have to queue! Therefore, I found it rather surprising that the hotel staff get their coffee during the breakfast hours too and don’t care that this means even longer waiting time for the guests. We had there our lunch, typical Polish dishes once. The food was very yummy! One need to book the lunch in advance! My room was very dusty and bath dirty and floor covered in hair.! I mentioned this at the desk and got a very saucy response that “sometimes the hair do not stick to the mop” - that left me speechless! Another day,I asked a senior staff if my room could be vacuumed (I addressed her in English as most of the staff speaks English well, and my Polish is rather poor]. She snapped at me that I have to speak Polish with her! I got literally scolded for not speaking Polish! That person remained every hostile during my whole stay! I wasn’t even greeted! Absolutely unprofessional and unacceptable behavior! Many of the staff members are very friendly (e.g. the young man or the young lady at the desk) but many are super unfriendly and simple give a sh... whether the guests feel welcomed e.g. This is something for the management to look into.

Dear Elisabeth, Thank You for the comment regarding the stay at Ibis Zabrze. I am more than happy, that You liked our breakfast and dinner and the services provided by most of our staff. Our restaurant is not a big one, and sometimes there are queues to coffee machine, as there is no place to place another one. My staff is using it at different times, and I am sorry to hear that You had to wait while they were preparing one. In regards to the room cleanliness, we are always doing our best to keep it clean. I know from my housekeeping manager that You spoke with her just outside your room. She is one of those people, who is non english speaking person. In order to understand you, she asked You to speak polish, as she knew that You spoke in that language with your parents. There was nothing hostile in that. I am very sorry that you have felt that way, and I apologize for it. Once again I thank you for all of the comments, and I believe that the next time You would visit us we will avoid misunderstanding of each other. Keep safe and see You soon. Michał Melon Hotel Mananger

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 213 beoordelingen 9.2/10 Locatie
  • 256 beoordelingen 6.1/10 Kamer
  • 322 beoordelingen 9.4/10 Service
  • 7 beoordelingen 5/10 Wifi
  • 197 beoordelingen 9.5/10 Ontbijt
  • 188 beoordelingen 9.2/10 Eten
  • 121 beoordelingen 6.9/10 Netheid
  • 56 beoordelingen 4.4/10 Sfeer

Mogelijk gemaakt door Trustyou

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