Novotel Swan Valley Vines Resort 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 197 beoordelingen

Beste prijs
garantie
Novotel Swan Valley Vines Resort - Image 1
Novotel Swan Valley Vines Resort - Image 2
Novotel Swan Valley Vines Resort - Image 3
Novotel Swan Valley Vines Resort - Image 4
Verdelho Drive, Not applicable, Not applicable, 6069 THE VINES, Australië

Omschrijving

Extras van het hotel

  • Ruime, moderne kamers, WiFi, kabel tv

  • 2 championship golfbanen met 18 holes

  • Tennis- en squashbanen, fitnessruimte

  • Uitgebreid ontbijtbuffet, à-la-carte dineren

  • 5 veelzijdige, evenementenruimten met daglicht

Onze accommodaties

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Hotel locatie

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
Australië

Gps:-31.766073, 116.00593

Telefoon
Fax +61 8 9297 3333

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  197 beoordelingen

TripAdvisor score  3.5/5  1.180 beoordelingen

Worst experience ever

Tripadvisor-waardering 1.0/5

xu N Stellen - Gecertificeerde beoordeling door TripAdvisor

We stayed here for a special occasion - my partner and I, flying in from Melbourne. We work so hard and times are tough so it is not very affordable to take too many holidays. I booked a staff rate being an Accor staff member in Australia at the time The rooms were lovely and well appointed looking over the kangaroos and mini vineyar. The food at the restaurant was outstanding as was the service . We were told to produce our Bienvenue card at checkout for 15% of food and beverage The next day we checked out. The duty manager/ assistant manager rudely refused to offer the 15% staff discount of food because the card was not presented the the restaurant itself. I explained to him that the restaurant said to produce it at checkout. The duty manager said "well you're a staff member right, you should know, no staff card - no discount- fair deal" lol lol lol. I was disgusted and gobsmacked with his reply and attitude, to the extent that the receptionists overheard and their jaw dropped. I didnt take on the matter further because i did not want to ruin our special getaway I was an assistant manager myself and in NO WAY EVER would i speak to a customer like that even if they were a staff member . He said he could put in the discount but i knew he could through Opera lol. What an absolute joke . I ended up telling my whole team back at work and they were also shocked . 😳

Limited care for the customer

Tripadvisor-waardering 3.0/5

Mark E Gecertificeerde beoordeling door TripAdvisor

Stayed in one of the villas; extremely tired accommodation for the price. Accidently left a mobile phone charger there-cheaper buy a new one than buy and post a pre-paid self addressed small parcel box to the Vines for them to send it back to us. (We are within the Greater Perh area, it would have simply been nice for them post it to us themselves, from the significant profit they operate at). All in for the money, limited care for the customer.

excellent

Tripadvisor-waardering 5.0/5

Andrew R Gecertificeerde beoordeling door TripAdvisor

fantastic room large and well presented with all you could need. excelent location with the added bonus of Kangeroos and lots of beautiful birds. meals of a good quality and reasonably priced. all staff welcoming and friendly overall a great experience.

Overall; great value, comfortable and worth a stay.

Tripadvisor-waardering 3.0/5

MrP78_11 Gecertificeerde beoordeling door TripAdvisor

I rang the Vines directly and received a great deal- $480 for 2 nights with a bottle of wine, mini golf for 3 and $50 food and beverage voucher. Rooms- Booked the Resort Room with 2 queen beds. Simple but well appointed. Nice balcony and good bathroom. - The room needed another vacuum as there was debris left from previous guests Facilities - great pool for families with plenty of room despite being packed during 41 degree days - Lovely resort grounds with the hotel having a style similar to some hotels in Asia - Cafes were fine for quick snacks, Vines Cafe was only option for dinner and food was overpriced and poor quality - For peak season, it would have been nice for the breakfast buffet to be open later than 9:30 and for the pool bar to not close at 5. Service - lots of young staff who would benefit from more training as they weren't overly knowledgeable or warm. Overall; great value, comfortable and worth a stay.

comfy hotel

Tripadvisor-waardering 5.0/5

Marie-Anne259 Stellen - Gecertificeerde beoordeling door TripAdvisor

het hotel is aan de golfbaan met als green keepers de kangaroes. Het is een gezellig hotel voorzien van alle service die je maar wilt. Staf aan de balie zeer behulpzaam en helpen graag om de bezienswaardigheden op te noemen. Wij hebben diverse winery en breweries bezocht, o.a. Swanbrook, de winery, zeer gezellig, zeker op zondag met live muziek en een heerlijke lunch.

Geachte Gast , Dank u zeer voor de beoordeling over uw recente verblijf . We zijn blij dat we ontmoetten uw verwachtingen en dat u het hotel gevonden comfortabel te zijn . Wij hopen u weer welkom terug . Vriendelijke groeten, Liefdadigheid C.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 166 beoordelingen 8.5/10 Locatie
  • 483 beoordelingen 7.4/10 Kamer
  • 301 beoordelingen 6.8/10 Service
  • 233 beoordelingen 7.4/10 Voorzieningen
  • 197 beoordelingen 6.1/10 Netheid
  • 188 beoordelingen 4.7/10 Eten
  • 100 beoordelingen 7.4/10 Zwembad
  • 94 beoordelingen 7.1/10 Ontbijt

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in The Vines

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.