Novotel Perth Langley 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 2.053 beoordelingen

Novotel Perth Langley - Image 1
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Omschrijving

Extras van het hotel

  • WiFi, werkruimte, iPod® dock, kabel tv

  • Panoramic city or Swan River views

  • Hedendaagse Australische keuken, lokale producten

  • Live muziek in de Ierse pub Fenians

  • Gratis stadsbussen voor de deur

Onze accommodaties

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Hotel locatie

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australië

Gps:-31.958731, 115.867767

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  2.053 beoordelingen

TripAdvisor score  4.0/5  2.985 beoordelingen

No Service Hotel

Tripadvisor-waardering 2.0/5

1corokiwi Gecertificeerde beoordeling door TripAdvisor

Grossly understaffed resulting in no friendly warm interaction with customers, they are just going through the motions, obviously not happy in their work. This Hotel say they are 4.5 Star, well service is about 2.5 Welcome mat for Accor members but no staff told come over here. No help with bags, even when asked fir help due to husband being hospitalised. It's a room with a comfortable bed but it's the people that can make the difference.

Dear Michele Walker, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Comfy beds at least.

Tripadvisor-waardering 1.0/5

XQ99 Gecertificeerde beoordeling door TripAdvisor

Comfy beds thats about it. The rooms are massively outdated and need a refresh. Lack of plugs at bedside and lighting in the room made it frustrating. AC intake vent leaked and constantly dripped. Bathroom was too be expected for an outdated room, simply needs some TLC and deep clean. Once back home however in SA, the hotel tried to call me. Surely you would check on the state and time? but no name or extension was left on the voicemail, called the hotel back who didn't know how to help me and was advised to just wait for a call back tomorrow .... ugh. Same with their FB messaging who couldn't help. Why call me and leave a VM with no name or extension and give me the generic reception phone number?

Dear Rob Wright, Thank you for choosing Novotel Perth Langley for your recent stay in Perth. We are sorry we have been unable to trace a call to you, as mentioned in our response to you on Facebook messenger. Our apologies for the inconvenience caused. Thank you for sharing your experience and we hope to see you again at Novotel Perth Langley on a future stay in our wonderful city. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com #novotelperthlangley To book our best available rates check out the Novotel Perth Langley official website or please contact +61 (8) 9221 1200 or email:h1764@accor.com

Ripped off

Tripadvisor-waardering 1.0/5

megadyne66 Zaken - Gecertificeerde beoordeling door TripAdvisor

Stay clear at all costs charge your card payments sent it put the phone down on you don’t return calls or emails. According to membership means nothing to this hotel safe your money and go elsewhere better than getting ripped off. I am still trying to resolve this issue had to chase my invoice several times all I get is we are investigating the matter week get back to you. Our fiancé dept Ned’s to look into it we have not charged booking .com all not true go elsewhere

Dear Andrew, Thank you for your feedback. We now understand that money was withdrawn from the ATM / Cashpoint machine in the hotel lobby, located within the Novotel Perth Langley. The $AUD 200.00 charge relates to cash withdrawal from ATM in the hotel lobby, which is not operated by the hotel. Please reach out to DC ATM for further assistance with cash withdrawals using this ATM. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Prima locatie

Avis-klantbeoordeling 4.0/5

Ariel Alleen - ALL bevestigde berichten

Last minute geboekt bij dit hotel door omstandigheden. Prima verblijf voor 1 week.

Mooi hotel, goed gelegen

Avis-klantbeoordeling 3.5/5

Frieda Stellen - ALL bevestigde berichten

We kwamen vrij laat aan, door onze vlucht. Ontvangst was heel koel en onverschillig. Ik had voor de kamer maar 1 persoon geboekt ipv 2. Ik had hiervoor een e-mail gestuurd, blijkbaar wist men van niets. Voor het ontbijt vroeg ik ook om dit aan te pass. Oke, I will do this. Niet dus... Toen ik vroeg of we nog iets konden eten, neen, gaat niet. ´s Avonds om 22u lees ik al de info meer op de kamer na een lange vlucht ... er was dus wel een service. ...

Geachte Frieda D., Wij stellen uw opmerkingen over uw verblijf in Novotel Perth Langley erg op prijs. Uw opmerkingen zullen wij overbrengen aan ons team. Nogmaals bedankt voor het delen van uw ervaringen. Hoogachtend, Mark Hardy Novotel Perth Langley

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 868 beoordelingen 8.4/10 Locatie
  • 1.527 beoordelingen 5.6/10 Kamer
  • 1.339 beoordelingen 7.6/10 Service
  • 55 beoordelingen 4.7/10 Wifi
  • 579 beoordelingen 5.1/10 Comfort
  • 526 beoordelingen 6.5/10 Netheid
  • 453 beoordelingen 7.3/10 Ontbijt
  • 390 beoordelingen 5.9/10 Goede prijs-kwaliteitsverhouding

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