Novotel Sydney Brighton Beach 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 497 beoordelingen

Beste prijs
garantie
Novotel Sydney Brighton Beach - Image 1
Novotel Sydney Brighton Beach - Image 2
Novotel Sydney Brighton Beach - Image 3
Novotel Sydney Brighton Beach - Image 4
Cnr Grand Pde and Princess St, 2216 SYDNEY, Australië

Omschrijving

Extras van het hotel

  • Al onze ruime kamers hebben een balkon

  • De meeste kamers bieden prachtig uitzicht op het strand

  • Het onlangs geopende restaurant biedt een ongelooflijk ontbijtbuffet

  • Groot aantal Suites met bad en prachtig uitzicht op de baai

  • Centrale locatie op slechts 14 km van CBD van Sydney en 10 min rijden naar de luchthaven

Onze accommodaties

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Hotel locatie

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 SYDNEY
Australië

Gps:-33.960121, 151.156433

Telefoon
Fax +61 2 9556 5119

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Restaurant

A signature buffet breakfast served 7 days a week.

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100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  497 beoordelingen

TripAdvisor score  3.5/5  2.380 beoordelingen

Highly recommended

Tripadvisor-waardering 5.0/5

Freedom59651830936 Gecertificeerde beoordeling door TripAdvisor

My stay at this hotel exceeded my expectations. From the moment I checked in, I was greeted with a warm welcome and a thoughtful handwritten note. The cleanliness throughout the hotel was impressive, reflecting a high standard of care. The staff went above and beyond to ensure a pleasant stay, readily assisting with luggage and even arranging transportation to the airport for me. The room itself was not only impeccably clean but also boasted comfort and a charming balcony, offering a delightful retreat. Without hesitation, I would choose to stay here again, especially given its convenience for travellers passing through Sydney. Highly recommended for a seamless and enjoyable experience.

It was incredible experience

Tripadvisor-waardering 5.0/5

701shivanv Gecertificeerde beoordeling door TripAdvisor

You can't ask for a better place to stay then this place. Staff are very helpful and generous, rooms were very well maintained and clean. Bathroom and their amenities are perfect. Nice food and drinks. All over experience was great. Cheers.

Dear Shivan, Thank you for taking the time to tell us about your recent experience at Novotel Sydney Brighton Beach. We are delighted that you had a great experience during your stay with us. We appreciate the compliments regarding our helpful staff members, our well maintained newly renovated rooms and our tastebud tantalising food. Our team take pride in our hotel to ensure that our guests have a wonderful experience. We thank you for choosing to stay with us at Novotel Sydney Brighton Beach and we look forward in welcoming you back in the near future. Kind regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Families not welcome

Tripadvisor-waardering 1.0/5

Janet M Gecertificeerde beoordeling door TripAdvisor

It was disappointing to see children/teenagers being treated unfairly over Easter by not being allowed to use a warm pool and instead the warm indoor pool was left unoccupied whilst guests who weren't 18 had to swim in a cold pool where even the outdoor spa wasn't heated. Alternatively they could sit in their rooms feeling disappointed as in the past they always had access to the indoor pool. Age doesn't determine responsibility. Management were only interested in making excuses. Parents also didn't enjoy the indoor pool as they needed to supervise their children around the outdoor pool. No winners!

Dear Janet, Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I am sorry that your experience did not meet your expectations due to the weather outdoor pool being cold; please allow me to express my sincerest apologies. I also wanted to thank you for bringing this to my attention personally at the gym and acknowledging the information available on the booking platform is current, transparent and accurate advising our guests Indoor pool is adults only being a Gym facility. We hope you will give us the opportunity to better serve you in the near future. As always, thanks for your loyalty. Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

DO BETTER

Tripadvisor-waardering 1.0/5

Kim Khong H Soloreis - Gecertificeerde beoordeling door TripAdvisor

Our stay at this hotel was mediocre. We are rating this place 3 stars. The buffet food was great and the place was stunning. Those are the main things that gave the 3 stars. The pool was a big let down for our family though. Although it t was beautiful, it wasn’t heated at all. The pool that was heated was an indoor pool , which was reserved for adults. My kids weren’t able to enjoy a nice, warm swim because the water was freezing. Do you want your guests to freeze it to death? I don’t think so. So, to anyone who is planning to bring their kids here, please don’t or they are going to freeze to death because of the stupid policy that only allows adults into the heated pool. Do better Novotel. We wouldn’t stay here again until if it weren’t for the cold pool. Thanks for reading.

Dear Kim Khong H, Thank you for taking the time to tell us about your experience at the Novotel Sydney Brighton Beach. I am sorry that your experience did not meet your expectations due to the weather outdoor pool being cold; please allow me to express my sincerest apologies. I also wanted to thank you for bringing this to my attention personally at the gym and acknowledging the information available on the booking platform is current, transparent and accurate advising our guests Indoor pool is adults only being a Gym facility. I will certainly pass on your compliments to our Restaurant team and rest of the hotel team about the place being stunning after refurbishments. We hope you will give us the opportunity to better serve you in the near future. Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Travaux bruyants non signalés HOTEL VÉTUSTE

Tripadvisor-waardering 1.0/5

tibsl Stellen - Gecertificeerde beoordeling door TripAdvisor

Indigne du groupe ACCOR. Même pas un ibis. Vous réservez une chambre pour 8 heures et vous payez pour cela à notre arrivée 13 heures la chambre n'est pas prête. Nous insistons mais voilà que la catégorie supérieure spa n'est pas disponible. On nous propose un upgrade sans spa, nous finissons dans une chambre spa standard non rénovée. Le temps c'est arrêté en 1976, les commandes de la climatisation dont d'un autre siècle, mobilier en triste état. Le balcon vue mer est d'une saleté sans nom et il faut exiger que quelqu'un vienne le nettoyer en expliquant qu'il y a 200 chambres. La vue mer donne sur le chantier de la piscine et il faut souffrir le bruit du chantier. Évidemment piscine et jacuzzi sont inaccessibles, sans avoir averti le client auparavant. Tâches suspectes aux murs plafonds et sol. Je passerai sous silence les toilettes tellement petite qu'il faut les utiliser la porte ouverte, ou les moisissures dans les joints ou le bouchon du spa. Membre du programme de fidélité nous avons la chance d'avoir un verre d'accueil, mais le bar est fermé, le room service n'est pas joignable au téléphone. Et pour finir on vous amene deux coupes recouverte de film plastique qui ne seront pas retiré par le personnel.Bref payer ce prix pour cela est purement scandaleux.

Dear Tibsl, I hope this response finds you well. Thank you kindly for taking the time to tell us about your experience at the Novotel Brighton Beach. We are extremely disappointed to hear that you were underwhelmed by your stay. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Brighton beach of the upmost importance. That said we sincerely regret that you feel we fell short in some areas. We are truly apologetic for the temporary closure of the facilities. As you have kindly mentioned we are in the midst of some truly exciting changes in our hotel, as part of our commitment to enhancing our property and services we are currently undergoing renovations and all levels are yet to be completed. Full disclosure of renovations are available on our websites. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Please be assured that your feedback will be passed on to our Management team are addressing the concerns cited. Would you be kind enough to reach out to me so I can further assist? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I look forward to speaking with you. Kind Regards Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach H1656-gr@accor.com

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 521 beoordelingen 8.6/10 Locatie
  • 1.022 beoordelingen 7.1/10 Kamer
  • 697 beoordelingen 7.5/10 Service
  • 24 beoordelingen 4.8/10 Wifi
  • 394 beoordelingen 3.8/10 Voorzieningen
  • 334 beoordelingen 4.8/10 Netheid
  • 208 beoordelingen 5.9/10 Eten
  • 205 beoordelingen 4.3/10 Zwembad

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (BTW en toeristenbelasting inbegrepen) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.