Fairmont Miramar - Hotel & Bungalows 4 stars

Customer review rating (ALL Rating) 4.0/5 1,264 reviews

Fairmont Miramar - Hotel & Bungalows - Image 1
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Fairmont Miramar - Hotel & Bungalows - Image 4
101 Wilshire Boulevard, 90401 SANTA MONICA, United States

Description

Hotel extras

  • Ideal location facing clifftop Palisades Park, above the beach and iconic Santa Monica Pier.

  • Acclaimed farm-to-table bistro and coastal-chic bars with outdoor seating and ocean views.

  • Wellness spa with yoga classes, plus an indoor-outdoor gym, a barber shop and a blow-dry bar.

  • More than a dozen event spaces including two chandelier-lit ballrooms and ocean-facing decks.

Our accommodation(s)

Hotel location

Fairmont Miramar - Hotel & Bungalows

101 Wilshire Boulevard
90401 SANTA MONICA
United States

GPS:34.017873, -118.501602

Telephone
Fax +1 310-458-7912

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,264 reviews

TripAdvisor Rating  4.5/5  3,987 reviews

Certificate of excellence 2023

Fairmont was super clean!

TripAdvisor rating 5.0/5

jeanniejax TripAdvisor review

Monica and Alex's customer service with reservations was 5 stars. They made sure we had the perfect room for my daughter and I's week long stay and it was exceptionally clean. The front desk clerk, Ariana, was also outstanding. She even called our first morning and asked if we would like to change rooms because people were complaining about the Club down in the parking lot was too loud. It wasn't too loud for us since we're night owls. We just kept the fan on the AC on and never heard a thing. The Sushi restaurant could use a better server. He refused to clean my sticky bar setting and said that was just the way it was. He couldn't even get all the soy sauce up, much less the sticky wasabi. We got up and walked out. We then went down to FIG and the server was even worse. He never introduced himself, and kept walking away from us as we were in mid sentence. He never stayed at our table for more than two seconds. He also got mad and walked away when I hesitated to order a glass of wine or just Ice Tea. His attitude was he was GOD's gift and we were peons. However, his bus man was outstanding though, which made the dinner enjoyable. His busman is the only reason he got a 15% tip, instead of 20%. Also, the late night lounge bartender was a slacker. Maybe he was tired? Would not even acknowledge our presence. We had to do the talking. Not that he asked but WE actually told him three times I was allergic to SHRIMP, but what was in my Kitchen Sink Salad when we got back to the room? FIre and Rescue paid me a visit but fortunately I stopped eating it immediately when I smelled something unusual, we ended up changing our airline tickets and had to stay another night. I stayed in bed the entire day. Will at the FIG bar was standoffish at first, however I had politely asked him not to grab our drinks with his fingers where we put our lips. But soon he changed his attitude and was very pleasant there after as we returned many times. Now the best service we received was from Chris in the FIG the next morning. Breakfast was amazing! He was funny, introduced himself, was very attentive to our needs and explained the menu perfectly. Everyone needs more Chris'. Housekeeping was perfect! The room had not a single dust and she was always smiling and helpful. And even on her day off, somehow she still left hanging on my door extra coffee and washcloths to my astonishment. Five stars for sure! The hotel is five stars except for the servers. Valet was amazing they even charged my TESLA each night complimentary. Nice not having to pay for gas! Marcus and Chris in Valet were exceptional. The HOUSE car was also very nice. Danny and his team were courteous, professional and very nice. Taking the complimentary bikes was also fun and perfect bike path to see the Santa Monica Pier. We went at dusk and was a fab time even going through the Promenade for shopping. Overall everything was great and the North view of the Santa Monica Pier was superb. Overall, I think this place has it going on... would love to return one day soon:)

Great location

Customer review rating 4.5/5

B. H. Business - Confirmed reviews ALL

The hotel is beautiful and the service is very good . It was great having a view of the beach from my room, and it has great proximity to the beach. My in-room tablet wasn't working, so I used the online menu to order room service and had a bit of sticker shock as a result. Overall it was a pleasant stay.

Tough Experience

Customer review rating 1.5/5

Liam T. M. Business - Confirmed reviews ALL

The staff was incredibly nice at check-in and check-out, however, I had food poisoning from a matcha overnight oats breakfast at the coffee shop within the hotel. I asked for a late check-out and was only given 10-minutes. I then had to go to an urgent care because of how sick I got, which forced me to push my flight back to NYC by four days. I was truly dissatisfied / I’m hopeful the coffee shop doesn’t sell expired overnight oats any longer.

Repeat customer - always a good time

Customer review rating 4.5/5

Sara H. S. Business - Confirmed reviews ALL

The front desk made an error and didn’t give Gold All Accor perks which I had to explain. In addition, we were given the wrong room (downgrade to what I paid for - a bungalow) and had to move. Otherwise a good stay.

Helpful staff, good restaurants

Customer review rating 3.5/5

Kmw Friends - Confirmed reviews ALL

Stayed THUr-SUN for a wedding. Found the property to be very nice, rooms good, restaurants good. Enjoyed lounging at the pool. All of the staff was very helpful. No "pharmacy" for last minute needs- required walking to CVS. Overall good

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Other web-users rate our hotel

  • 418 reviews 8.6/10 Location
  • 684 reviews 5.3/10 Room
  • 732 reviews 7.7/10 Service
  • 8 reviews 2.6/10 WiFi
  • 325 reviews 5.4/10 Amenities
  • 291 reviews 5.1/10 Vibe
  • 271 reviews 3/10 Comfort
  • 158 reviews 4.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.