ibis Pilar 3 stars

Customer review rating (ALL Rating) 4.0/5 1,567 reviews

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Description

Hotel extras

  • Children up to 10 years stay free with parents

  • Pet-friendly hotel with additional charge

  • A 45-minute drive to the federal capital.

  • A 2-minute drive to the Pan-American Highway

  • A 42-minute drive to Jorge Newbery International Airport (Aeropark)

Our accommodation(s)

Hotel location

ibis Pilar

Las Magnolias 533, Km 50 Ramal Pilar
1629 PILAR
Argentina

GPS:-34.436773, -58.808565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,567 reviews

TripAdvisor Rating  3.5/5  384 reviews

Helpful staff

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The hotel was basic, but clean and comfortable. I felt there could have been more variety at breakfast. The scrambled egg was very nice, but I didn’t really want it every day. All the staff were friendly and very helpful.

Dear Stephanie We very much appreciate your comments regarding your stay at the ibis Pilar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucia

Good stay

Customer review rating 5.0/5

Stefan Friends - Confirmed reviews ALL

Spend a few great days with friends there

Dear Stefan, We very much appreciate your comments regarding your stay at the ibis Pilar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards.

Well located, just entrance is kind of hidden, not easy to find for a foreign

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

It was not easy to find the entrance at almost midnight and there is no lobby due to renovations. Besides that the attention was good, room is ok for the night and complimentary breakfast was ok. Need to think about charging the customers for water, at least should be 1 bottle free of charge as most hotels around the world.

Small room, but cozy. Poor service. Employees need better training in customer relationship management.

Customer review rating 3.5/5

Mariano C. Couples - Confirmed reviews ALL

Very important instructions were omitted in advance or during my stay. First, I always use my corporate rate while booking, however, the hotel offered a convenient 'breakfast included' rate, which I tried to take advantage from. While checking in, I was told breakfast was no longer buffet, but also served till 9 AM on a Sunday. Although I complained, the hotel was going through renovations and said it was the only type of room offered (omitting my corporate discount) and that they couldn't serve even coffee after 9. Second, I arrived late to the building and the parking lot was closed. I stayed in my car for a several amount of minutes but no one seemed to hear my horn. I decided to open the gate myself (it was raining a lot, and I was using a suit). Not only I soaked myself, after parking a security guard came in without even saying hello claiming that I couldn't open the gate myself since alarms/alerts were triggered everywhere. He didn't even care about my feedback and kept complaining I was wrong. Apart from that, convenient location, small, but cozy room. Also, expect noises during the day as it is going through renovations.

Good stay

Customer review rating 5.0/5

Julian Couples - Confirmed reviews ALL

The hotel and its staff are excellent, breathing Accor standard of quality.

Estimado Julian, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Pilar. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Sofia Lemonidis

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Other web-users rate our hotel

  • 304 reviews 9.1/10 Location
  • 668 reviews 3.4/10 Room
  • 438 reviews 8/10 Service
  • 36 reviews 2.4/10 WiFi
  • 359 reviews 2.7/10 Comfort
  • 274 reviews 5.6/10 Breakfast
  • 169 reviews 3.3/10 Value
  • 150 reviews 5.1/10 Cleanliness

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