Swissôtel The Stamford 5 stars

Customer review rating (ALL Rating) 4.5/5 10,706 reviews

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2 Stamford Road, 178882 SINGAPORE, Singapore

Description

Hotel extras

  • One of Southeast Asia's tallest hotels, with unrivalled views of city, harbour and sea

  • Distinctive restaurants and bars, including a 2 Michelin-starred restaurant

  • Directly above City Hall & Esplanade MRT stations for ease of commuting around Singapore

  • Spa, fitness centre and two free-form outdoor swimming pools

  • Three opulent ballrooms and 34 versatile meeting rooms for events of all sizes

Our accommodation(s)

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Hotel location

Swissôtel The Stamford

2 Stamford Road
178882 SINGAPORE
Singapore

GPS:1.293196, 103.852811

Telephone
Fax +65 6338 2862

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  10,706 reviews

TripAdvisor Rating  4.0/5  11,366 reviews

Certificate of excellence 2023

Amazing stay!!!

TripAdvisor rating 5.0/5

TrailBlazer619938 TripAdvisor review

We had the most AMAZING stay at Swissôtel in Singapore! The staff were amazing and the customer service was exceptional. We were visiting from overseas to celebrate my 40th birthday and the hotel did not disappoint. We had an beautiful room with stunning views of marina bay sands and the city on the 55th floor. Upon arrival the staff had left a delicious cake in our room which was a very kind gesture. The rooms were spacious, clean and very comfortable. The buffet breakfast had a variety of options which we all loved and the hotel had a shopping centre attached to it plus MRT just downstairs. We will definitely be back!

Fantastic view in the room but need improvement of attitude of staff

TripAdvisor rating 4.0/5

Camper46090631975 TripAdvisor review

The view of Marina Bay from the room was truly breathtaking, even though it was changed due to the initial room assignment issue. In my opinion, the rooms around the ~59 line are too distant to be classified as harbor view rooms. I could barely catch a glimpse of the harbor when I craned my neck outside the balcony. Furthermore, I was genuinely grateful for the prompt response from Alicia at the front desk when I requested a room change. However, I was somewhat disappointed by the attitude of the Korean staff member (whose name I do not know) when I returned the key to the first room. Initially, I explained the situation in English when returning the key, but she directly and cynically responded in Korean, without acknowledging my language proficiency. I understand that this may have been due to my limited English skills, but it contrasted sharply with the warm welcome I received during check-in at the esteemed Swissotel The Stamford, as I had anticipated. Despite the initial impression, my stay at the hotel was memorable, thanks to the efforts of the other staff members, especially the housekeeping staff. However, I do hope that there can be some improvements among the staff to uphold the hotel's excellent reputation.

Awesome location and great service

TripAdvisor rating 4.0/5

Adi K Business - TripAdvisor review

Good room and great service, staff was really helpful and very courteous, it made a week long stay very pleasant and comfortable ! Their automated check in/out makes it easy, efficient and convenient ! Location is quite nice too, located in the Downtown Core, within the Central Area, walking distance from an amazing historic building complex CHIJMES, which began life as a Catholic convent known as the Convent of the Holy Infant Jesus but now also houses in its courtyard some atmospheric eateries and bars. One of the best things about staying in Swiss hotel is the view from the balcony overlooking stunning Singapore skyline, Marina bay sands, giant wheel and the ocean ! Hotel is also connected to Raffles Mall, highly recommend for a good stay in Singapore

Great service and comfortable room

TripAdvisor rating 5.0/5

Quest24288199179 TripAdvisor review

Crystal (front desk) and Nizam Kumar (Room service) are very helpful, friendly and have made my staycation a very delightful one! Fantastic and proactive services from them! Thank you so much! ☺️ Hotel room is spacious enough for me and my children. The kids are enjoying it!

so enjoyable and comfortable room

Customer review rating 4.5/5

Michael Families - Confirmed reviews ALL

i check in for 3 nights at Swissotel. very helpfull concierge to take care my luggage and friendly reception to process my check in. but sadly i'm not get a high floor on this time. i got at 21st floor. but my room very comfortable. i like the sofa with ergonomic pillow, i like the bed. and no noise.

Dear Michael, We are delighted to hear that you found your room at Swissotel The Stamford enjoyable and comfortable. Thank you for recognizing our helpful concierge and friendly reception team. While we regret not being able to accommodate you on a higher floor this time, we are pleased that you appreciated the comfort of your room, including the ergonomic pillow and noise-free environment. We hope to welcome you back for another pleasant stay. Warm regards, Swissotel The Stamford Management

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Other web-users rate our hotel

  • 4,841 reviews 9.6/10 Location
  • 6,433 reviews 8.5/10 Room
  • 5,270 reviews 8.1/10 Service
  • 85 reviews 6.9/10 WiFi
  • 1,596 reviews 7.2/10 Breakfast
  • 1,479 reviews 8.2/10 Cleanliness
  • 1,459 reviews 7.5/10 Amenities
  • 1,217 reviews 8.4/10 Vibe

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