Résidence Studio Genève Centre 2 stars

Customer review rating (ALL Rating) 4.0/5 481 reviews

Résidence Studio Genève Centre - Image 1
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Description

Hotel extras

  • Located 5 minutes from Léman Lake

  • Free WiFi

  • Central location in the city

  • Close to bars and restaurants

  • A double bed with a microwave and kettle available

Our accommodation(s)

Studio

Standard Apartment with 1 Bedroom

  • 2 persons
  • 17 / 182 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Courtyard View or City View

Hotel location

Résidence Studio Genève Centre

36 Rue de Berne
1201 GENEVA
Switzerland

GPS:46.2117, 6.146959

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  481 reviews

TripAdvisor Rating  2.5/5  194 reviews

poorly located next to «  red light » district -bar with many prostitutes around the hotel area

Customer review rating 2.5/5

Bridget C. Business - Confirmed reviews ALL

I ap an Accor Club member — I am a 62 yr old woman - I was in Geneva for a conference - I did not appreciate having a hotel recommendation from Accor that put me in the middle of the red light district with alot of bars, prostitution and men wandering around. I will never stay there again!

Dear Bridget, Thank you for taking the time to share your feedback. We are pleased to hear that our efforts towards sustainability have been noticed, and we thank you for acknowledging this aspect of our establishment. We understand your concerns regarding the location and the external noise you experienced. Our central location in the city does come with the vibrancy and liveliness of Geneva, and while we are in proximity to a variety of bars and restaurants, we regret any discomfort this may have caused you. We have taken steps to minimize noise, such as providing double-glazing windows and earplugs upon request, to ensure a more comfortable stay. Additionally, our recent renovations have been thoughtfully designed to enhance our guests' experience, with upgrades in all studios including the replacement of doors planned for early 2023. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager

Another good stay

Customer review rating 4.5/5

Andyq Business - Confirmed reviews ALL

I use the Residence many times for long business trips. Clean and well tended. Small kitchen a great asset

Dear Guest, Thank you for your review of your recent stay. We're delighted to hear that you found the cleanliness of our studios to be impeccable and well maintained, a testament to our dedicated housekeeping team's efforts to provide a comfortable and hygienic environment for our guests. It's also great to know that the kitchenette facilities met your needs during your business trips, offering the convenience of preparing simple meals right in your studio. We appreciate your acknowledgment of our reception and room cleaning staff, who strive to contribute positively to our guests' satisfaction. The entire team hope that we may have the pleasure of seeing you in the future. Kind regards, Nicolas Goureau, General Manager

Very poor living experience

Customer review rating 1.0/5

Wendy Friends - Confirmed reviews ALL

The check-in location is not clearly marked. There is a used dirty towel in the room, no toiletries, and mold spots on the cups. Very poor living experience

Dear Wendy, Thank you for taking the time to review your experience with us. We are truly sorry to hear about the cleanliness issues you encountered during your stay. Please rest assured that maintaining a high standard of cleanliness is paramount to us, and your experience does not reflect our commitment as demonstrated by our regular cleaning service schedule. Regarding the check-in process, we acknowledge that it can be confusing, and we're actively working to improve signage and communication so that our guests can enjoy a smooth and welcoming start to their stay. We appreciate you bringing these matters to our attention. We hope to see you again. Best regards, Nicolas Goureau, General Manager

Good stay in a good location of Geneva.

Customer review rating 4.0/5

A M. Business - Confirmed reviews ALL

I was happy with check in process - it was all incredibly clear and straightforward. The location is also very good. Everything was fine and the accommodation was nice, I think it’s enough for one person who is on a business/work trip.

Dear Guest, Thank you for taking the time to share your experience with us. We're delighted to hear that the check-in process met your expectations and that you found our central location to be convenient for your needs. It's also rewarding to know that the accommodations were to your liking, especially for a business or work trip. Regarding the odour you noticed upon entering your studio, we want to assure you that we maintain high standards of cleanliness and will look into this matter to ensure our studios remain fresh and welcoming for all guests. We hope to have the opportunity to welcome you back for another pleasant stay in the future. Warm regards, Nicolas Goureau, General Manager

Good relationship price and quality

Customer review rating 3.5/5

Reme Couples - Confirmed reviews ALL

The location is perfect and also was the staff. The room , clean and comfortable. What I would say is the worst is that appears publicited as an aprtment with kitchen but there is only 1 micro and 1 little frigo. I thought the kitchen had also place to cook. Also, we were 2 guests but only 1 chair in the room. Taking into account that it has that little kitchen, it is supposed we can eat sitting in chairs and not over the bed.

Dear Reme, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our location ideal and our staff welcoming; it's heartening to know that our commitment to providing a comfortable and clean environment was evident during your stay. Regarding the kitchenette, we appreciate your expectations for cooking facilities, and while we offer a microwave and fridge as outlined in our amenities, we understand that some guests might look for more comprehensive cooking options. We will take your feedback into consideration as we continuously seek to improve our guest experience. Additionally, we apologize for any inconvenience caused by the single chair in your studio, and we will certainly look into this to ensure that our accommodation meets the needs of all our guests. We value your input and would be pleased to welcome you back in the future for an even more pleasant stay. Kind regards, Nicolas Goureau, General Manager

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Other web-users rate our hotel

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  • 186 reviews 7.5/10 Cleanliness
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  • 54 reviews 3.4/10 Vibe

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