Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,641 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munich's Viktualienmarkt! Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,641 reviews

TripAdvisor Rating  4.0/5  3,497 reviews

Beat Center

Customer review rating 4.5/5

Christian E. Couples - Confirmed reviews ALL

Everything went smooth

Dear Mr E., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great Experience

Customer review rating 5.0/5

Ross Friends - Confirmed reviews ALL

Very friendly and helpful staff, clean room and facilities. 20 minute walk to the city centre, very convenient.

Dear Mr R., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room, the facilities and the location. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Great location, great hotel.

Customer review rating 4.0/5

Lewis W. Friends - Confirmed reviews ALL

Stayed in a lovely room, staff very polite. Hotel is very well situated. Only negative is the sauna doesn’t open until 4pm which is very disappointing as that was one of the main reasons I booked hotel

Dear Mr W., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique regarding the sauna opening hours. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would be honoured to welcome you again at Novotel München City. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Well Located. Quiet Rooms

Customer review rating 4.0/5

W C. Business - Confirmed reviews ALL

Check in and Check out process was straight forward. Good Breakfast. Room is spacious and clean in general. Bathroom setup may improve.

Dear Mr C., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the best service possible. Your opinion matters to us. Thank you very much for your good ratings and the praise for the front desk service. I do acknowledge, however, that there is still “room for improvement” in the bathroom/cleanliness categories. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Good stay and well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

good sleeping, very kind staff, very clean and nice atmosphere.

Dear Ms M., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the atmosphere, the cleanliness and the location in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

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Other web-users rate our hotel

  • 1,835 reviews 9.1/10 Location
  • 2,378 reviews 6.7/10 Room
  • 2,156 reviews 8.4/10 Service
  • 140 reviews 4.3/10 WiFi
  • 1,729 reviews 9.1/10 Breakfast
  • 1,248 reviews 5.5/10 Comfort
  • 857 reviews 8.1/10 Cleanliness
  • 581 reviews 5.7/10 Pool

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