Aparthotel Adagio Brussels Grand Place

Customer review rating (ALL Rating) 4.6/5 1,981 reviews

Best price
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Aparthotel Adagio Brussels Grand Place - Image 1
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Aparthotel Adagio Brussels Grand Place - Image 3
Aparthotel Adagio Brussels Grand Place - Image 4
Boulevard Anspach 20, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • Located in the heart of Brussels

  • Immediate proximity to Grand Place (500 m)

  • Bus and metro within 3 minutes, ideal for exploring the city

  • Lively neighborhood, near the shopping arcades

  • 24 hour reception

Our accommodation(s)

Studio

Studio for 2 people

  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s) and 1 x Twin bed(s)

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Hotel location

Aparthotel Adagio Brussels Grand Place

Boulevard Anspach 20
1000 BRUSSELS
Belgium

GPS:50.850098, 4.35172

Telephone
Fax +32 2 212 93 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,981 reviews

TripAdvisor Rating  4.0/5  1,558 reviews

Certificate of excellence 2023

Super convenient location but unilateral price increase was unacceptable

Customer review rating 2.5/5

Sam Families - Confirmed reviews ALL

If convenience is what you are looking for, this is the place. Subway is just downstairs of hotel and Brussels main station is 10 mins away. You can also find lots of eateries and supermarkets with 5 minutes of hotel. Main shopping street is also 5 minutes away. However as the hotel is in the heart of the city, noise is horrendous though I stayed on level 7 which is the top floor. You can hear merry making all the way till 1am both weekdays and weekends if you don't close your windows tight. No sight for me to speak of as room was facing a construction site which starts work at 6am. Lastly I was very unhappy as I was charged 10 euro more for early check-in though there was a lower price stated on my booking. As a reputable hotel chain, it is a matter of principle to honour the price contracted. I should not be liable for any price increase after my booking. This is not professional and right way to do business.

Dear Sam, Thank you for providing us with your feedback. We are glad to hear that our central location was beneficial to your stay, offering convenience and proximity to various attractions and amenities. However, we regret to hear about your dissatisfaction regarding the price increase for early check-in. While we strive to maintain transparency in our pricing, it seems we fell short in this instance, and for that, we are truly sorry. Regarding the noise levels, our central location in a vibrant part of the city can indeed contribute to a lively atmosphere, particularly in the evenings. We recommend that future guests inquire about our quieter rooms facing the shopping arcade. We are also addressing your comments about the room view and understand that ongoing urban development can be an inconvenience. We aim to offer rooms with the most pleasant views available, and we are sorry this was not reflected during your stay. Concerning the cleanliness of your room, we typically pride ourselves on maintaining high standards and have shared your feedback with our housekeeping team to ensure thorough attention to detail. In closing, we appreciate your positive remarks regarding our accessible location and the variety of dining options and supermarkets close by. Your constructive comments are invaluable, and while we cannot change the past, they will aid us in improving the guest experience moving forward. We look forward to welcoming you back in the future. Best wishes, Pedro Tome Jorge, General Manager

Fantastic location!

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Great location, clean rooms and very lovely staff. Totally recommend.

Dear Guest, Thank you for your kind review. It is a delight to know that our central location provided the convenience and accessibility you required during your visit to Brussels, contributing positively to your stay. Our housekeeping team takes great pride in maintaining the cleanliness of our rooms, so your commendation is highly appreciated. We are particularly grateful for your kind words about our staff and will be sure to pass on your praise to Germaine, who will be thrilled to be recognized for her efforts to ensure guest satisfaction. Thank you for recommending Aparthotel Adagio Brussels Grand Place, and we look forward to welcoming you back for another pleasant experience. We look forward to welcoming you again. Kind regards, Pedro Tome Jorge, General Manager

Well Located

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Staff was friendly and helpful although a bit overwhelmed at times. The breakfast was below average.

Dear Guest, We thank you for taking the time to write a review of your stay. We are delighted to hear that our central location proved advantageous for your visit to Brussels and that our staff's dedication and friendliness left a positive impression. However, we regret to hear that our breakfast did not meet your expectations, and we are currently reviewing our offerings to better satisfy our guests' preferences. We are also addressing your concerns regarding the speed of the internet connection to ensure that all our guests can enjoy a seamless online experience. We acknowledge that the cleanliness standards did not align with your expectations; please rest assured that we are taking immediate steps to enhance our procedures for the comfort and satisfaction of our guests. While we strive to promote sustainability, we understand there is always room for improvement and we thank you for your rating which helps us focus our efforts more effectively. It pleases us to note that you found our team to be friendly and helpful. We appreciate your understanding of the high demand they face, especially during peak hours, and we are proud of their commitment to guest service. We are continually motivated by our guests' appreciation and it inspires us to maintain the high standards of Aparthotel Adagio. We hope to have the pleasure of welcoming you back in the future. Best regards, Pedro Tome Jorge, General Manager

Customer review rating 3.0/5

Manda Families - Confirmed reviews ALL

Location is good. Cleanliness average.

Dear Manda, Thanks for taking the time to share your experience with us. We are delighted to hear that you found our location to be convenient for your needs, providing easy access to the best of Brussels right from our doorstep. We regret to hear about the mix-up with your room upon arrival and the concerns regarding the cleanliness of the towel provided. Please be assured, we strive to ensure all guests are accommodated comfortably and issues such as these are not reflective of our usual high standards. We appreciate you bringing this to our attention and we will be addressing it with our housekeeping team to avoid such instances in the future. Despite the issues encountered, we are pleased that you still recognized the advantages of staying with us. It is our hope that the positive aspects of your visit will encourage you to return, allowing us another chance to deliver the exceptional service we aim for. We hope to welcome you back for another great experience in the future. Best wishes, Pedro Tome Jorge, General Manager

Good stay

Customer review rating 5.0/5

Candace Y. Couples - Confirmed reviews ALL

Room are spacious, tidy and clean

Dear Candace, Thank you for leaving such a positive review of your stay. We are delighted to hear that you had a good stay and found the room to be spacious, tidy, and clean. It is heartening to know that our efforts to provide comfortable and well-maintained accommodations are appreciated by our guests. We are also pleased that you found the price to be favorable and that it contributed to a smooth experience for you. Offering competitive rates while ensuring a high standard of service is something we strive for at Aparthotel Adagio Brussels Grand Place. However, we regret to hear that the speed of the internet connection did not meet your expectations. We continuously work on improving our services and will take your feedback into consideration as we seek to enhance our guest experience. We look forward to seeing you again in the future. Kind regards, Pedro Tome Jorge, General Manager

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Other web-users rate our hotel

  • 1,728 reviews 9.7/10 Location
  • 1,703 reviews 7.5/10 Room
  • 1,446 reviews 9/10 Service
  • 28 reviews 9.6/10 WiFi
  • 617 reviews 6.4/10 Cleanliness
  • 300 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.