Novotel London Waterloo

Customer review rating (ALL Rating) 4.3/5 1,986 reviews

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Novotel London Waterloo - Image 1
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Novotel London Waterloo - Image 4
113 Lambeth road, SE1 7LS LONDON, United Kingdom

Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • An ALLSAFE, Clifton Environmental certified hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Telephone
Fax +44 20 7793 0202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,986 reviews

TripAdvisor Rating  4.0/5  3,956 reviews

No real problems but could be better

Customer review rating 4.0/5

Bob Families - Confirmed reviews ALL

Nice enough hotel but is a decent walk from the nearest tube station and even further to get to any of the main tourist spots. Breakfast was good but very busy with usually a 15min wait or so to get a table

Dear Robert B., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Janikowska Rooms Division Manager

A delightful place to stay

TripAdvisor rating 5.0/5

Clockwork_Kubrick Families - TripAdvisor review

We stayed here for 2 days to visit some sight seeing spots with our 8 yr old to celebrate her Birthday. We certainly picked the right hotel to do this. To say that employees make or break an establishment is 100% correct. Radha, the wonderful receptionist made our daughter feel so special on her Birthday and throughout our stay. Her friendliness and warmth are second to none. (Thank you so much Radha we will stop by again!) We stayed on the 3rd floor in a lovely quiet room with views of Westminster. A walk across the road brings you along the Thames and down to the London Eye. A pleasant stroll taking in the sights and a very central point for the East side of the city. Breakfast was busy but well run. Bar was also nice.. when people were in, it had atmosphere. Hotel is clean and beds comfortable. Would stay again. Thank you Novotel Waterloo.

Incredible staff!

Customer review rating 5.0/5

Chauntelle M. Couples - Confirmed reviews ALL

This was our first time visiting London from Australia & the team at Novotel made us feel at home from the moment we walked in. We arrived early in the morning from our flight & one of the concierge staff gave us a breakfast recommendation which we can say was the best breakfast we ate our whole stay. We were also graciously provided with a complementary upgrade to an executive room which was absolutely beautiful with stunning views of the city. The hotel itself was perfectly located for us as we were able to walk everywhere. These kind gestures made our week stay in Waterloo absolutely perfect & we can’t thank your team enough. We would absolutely recommend staying here & hope to be back one day!

Dear Chauntelle M., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Janikowska Rooms Division Manager

If you want to be in the city centre but in tranquillity this is the right address.

Customer review rating 4.5/5

Adisanzio Business - Confirmed reviews ALL

Hotel well placed, well equipped and staff at the top.

Pleasant room

Customer review rating 4.0/5

Claudine P. Business - Confirmed reviews ALL

Felt welcome

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Other web-users rate our hotel

  • 1,270 reviews 9.3/10 Location
  • 1,452 reviews 6.7/10 Room
  • 1,377 reviews 8.1/10 Service
  • 19 reviews 8.3/10 WiFi
  • 837 reviews 6.8/10 Breakfast
  • 708 reviews 5.7/10 Cleanliness
  • 427 reviews 5/10 Food
  • 289 reviews 4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.