Novotel Toronto Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 801 reviews

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45 The Esplanade, M5E 1W2 Toronto, Canada

Description

Hotel extras

  • Free WiFi, ergonomic work space, IP TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Meridian Hall, St Lawrence Market, Union Station, Hockey Hall of Fame

  • Walking distance to Scotiabank Arena, Rogers Centre, CN Tower, Ripleys Aquar, Distillery Distr

Our accommodation(s)

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2 Toronto
Canada

GPS:43.646757, -79.374359

Telephone
Fax +1 416-360-8285

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE NICOLE

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  801 reviews

TripAdvisor Rating  4.5/5  563 reviews

Nice centrally located hotel with good customer service

TripAdvisor rating 5.0/5

Thomas L Couples - TripAdvisor review

Good hotel in a good location. Helpful and attentive staff. The room was excellent, good size, quiet and peaceful. The double door bathroom door arrangement was a bit of a pain and felt unnecessary. Breakfast was excellent. Great choice and lovely staff. Concierge and limo service excellent. All round good stay.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karan Warraich Rooms Division Manager

Great location

Customer review rating 4.0/5

Kerri Families - Confirmed reviews ALL

So many factors led to this review score- easy check-in with friendly and welcoming staff, clean rooms with comfortable beds and bedding, close proximity to many restaurants and entertainment facilities, easy parking!

Dear Kerri C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neesta Tamang Guest Service Supervisor Novotel Toronto Centre 45 The Esplanade, Toronto ON M5E 1W2 T: +1… M: +1…

GREAT TORONTO HOTEL OPTION

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Everything was great except that the water in the shower was cold. Just remembered my friend had the waffles for breakfast but they were not heated so not that great.

Dear Leslie H., Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neesta Tamang Guest Service Supervisor Novotel Toronto Centre 45 The Esplanade, Toronto ON M5E 1W2 T: +1… M: +1…

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Good location in that it is close to everything. Lights around the headboard cut not be turned off. Loud music from across the road well into the night (on a weekday).

Dear Michelle T., Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neesta Tamang Guest Service Supervisor Novotel Toronto Centre 45 The Esplanade, Toronto ON M5E 1W2 T: +1… M: +1…

Well located, clean, friendly staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We absolutely loved our stay here, it was super clean and the staff were amazing. They even let us check in early as we had so much stuff with us. They made the process a breeze and also walking around downtown was so easy with the location we were in. Our bed was made and towels were replaced each day we were there. Thank for everything, we’ll definitely be back!

Dear Kaitlyn G., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neesta Tamang Front Office Supervisor

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Other web-users rate our hotel

  • 933 reviews 9.4/10 Location
  • 976 reviews 8.2/10 Room
  • 863 reviews 9/10 Service
  • 49 reviews 5.1/10 WiFi
  • 511 reviews 8.8/10 Cleanliness
  • 480 reviews 8/10 Comfort
  • 217 reviews 8.7/10 Vibe
  • 202 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.