Mercure Hotel Stuttgart City Center 4 stars

Customer review rating (ALL Rating) 4.1/5 932 reviews

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Mercure Hotel Stuttgart City Center - Image 1
Mercure Hotel Stuttgart City Center - Image 2
Mercure Hotel Stuttgart City Center - Image 3
Mercure Hotel Stuttgart City Center - Image 4
Heilbronner Str. 88, 70191 STUTTGART, Germany

Description

Hotel extras

  • ALLSAFE-certified 4-star hotel in Stuttgart

  • Central location and well connected

  • 6 meeting rooms with modern equipment & the latest technology

  • Subway station only 250 m away from the City Hotel Stuttgart

  • Modern bathrooms with renovated showers

Our accommodation(s)

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Hotel location

Mercure Hotel Stuttgart City Center

Heilbronner Str. 88
70191 STUTTGART
Germany

GPS:48.793245, 9.182124

Telephone
Fax +49 711 25558100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Restaurant

Due to the current situation, the restaurant is closed for a la carte service until further notice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  932 reviews

TripAdvisor Rating  4.0/5  1,032 reviews

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good room, breakfast and gym. Also good located.

Dear Ms. R., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Gürkan Gür General Manager

Not as good as other Mercure hotels

Customer review rating 1.5/5

L Couples - Confirmed reviews ALL

We booked for two guests. They only provided one small quilt for one single person. We asked for an extra and it took us a long conversation for the reception to understand. I don't get it. How hard is it to understand the inquiry "Can we get one extra quilt"? Other than that, things are fine.

Dear Lei M., I would like to offer my sincere apologies for the problems regarding the extra quilt. That is unacceptable. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Gürkan Gür General Manager

really good stay

Customer review rating 4.5/5

Giuseppe Business - Confirmed reviews ALL

Hotel is good, very close to city center. Breakfast with everything needed. Only point was room key. 4 time di not worked.

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Stuttgart City Center. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. We hope to welcome you as our guest soon again. Best regards, Gürkan Gür General Manager

Well located

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Hotel was well located, clean and similar to other Mercure’s I’ve stayed in Germany.

Dear Ms. M., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Stuttgart City Center. I do acknowledge, of course, that there is still “room for improvement” in nearly all categories. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. Please accept my apologies for the inconveniences you had to deal with. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Gürkan Gür General Manager

Generosity

Customer review rating 4.5/5

Ralf B. D. S. Business - Confirmed reviews ALL

I was granted 5 hours free parking upon manager’s discretion. Many thanks again.

Dear Mr. Bueno Dos S., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Gürkan Gür General Manager

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Other web-users rate our hotel

  • 363 reviews 8.9/10 Location
  • 549 reviews 6.6/10 Room
  • 491 reviews 8.2/10 Service
  • 16 reviews 8.5/10 WiFi
  • 249 reviews 7/10 Cleanliness
  • 230 reviews 5/10 Comfort
  • 226 reviews 8/10 Breakfast
  • 109 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.