Novotel Paris Saint Denis Stade Basilique 4 stars

Customer review rating (ALL Rating) 4.2/5 1,052 reviews

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1 Place de la Porte de Paris, 93200 SAINT DENIS, France

Description

Hotel extras

  • Room Service catering to delight your taste buds!

  • Seven meeting rooms, close to the business district

  • Certified ALLSAFE

  • Stade de France metro station within walking distance of the hotel

Our accommodation(s)

Hotel location

Novotel Paris Saint Denis Stade Basilique

1 Place de la Porte de Paris
93200 SAINT DENIS
France

GPS:48.930016, 2.357085

Telephone
Fax +33 1 55 99 95 96

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR RESTAURANT

Within the peace and quiet of our lush patio or our room with plenty of natural light, now is the perfect time to discover our uniquely fresh and balanced stone-grilled cuisine, inspired by seasonal products

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,052 reviews

TripAdvisor Rating  4.0/5  501 reviews

Needs improvement

TripAdvisor rating 2.0/5

417lucae TripAdvisor review

Noise from outside due poor quality insulation. Definitely unsafe area full of smugglers Greeting behaviour to be reviewed as some of staff wasn't even a bit smiley. Horrible pillows make the cervical a nightmare. Asked for 3 more pillows they told me they don't have enough pillows????!! A/c into room is centralized and working 24/7 with no chance to turn it off If you want to have breakfast at 9:00 am you don't find all the food that should be there. Room was Clean Just in front to metro station Only 20 minutes from CDG Airport

Ok stay…

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The hotel was fine and nicely located, but there were lots of men outside dealing sigarettes and standing near de entrance to the hotel, which feels a bit annoying every time you enter or exit the hotel. Especially with small children. Furthermore the hotel uses a perfume all over the lobby and hallways and rooms which was very overwhelming!!!! After requesting not to spray in my room my sleep and stay got al lot better. I wasn’t informed about the powersocket in the bathroom which they had switched off because of safety issues.

Use the rooms, but avoid the restaurant!

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

During our four-night stay at the hotel were we booked 2 rooms, we had a positive experience in the well-appointed and clean rooms. However, our disappointment stemmed from the restaurant. Despite its near-empty status each day, it remained dirty, with a persistent jam stain on the floor throughout our stay, I do have the picture if needed. The staff, though friendly, seemed unwilling to maintain cleanliness. Additionally, the breakfast tables were often unclean, with breadcrumbs, dirty glasses and missing cutlery. As vegetarians, we found no limited meal options but only one single option, leading us to dine elsewhere. As a client and shareholder of Accor, I felt genuinely disappointed, particularly given that this is a four-star hotel with significant pricing.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is run-down, TV didn't work, bed wasn't comfortable.

An expensive nightmare

TripAdvisor rating 1.0/5

Veronique C TripAdvisor review

Noisy place, people shouting in the street, 1 bottle of water for 2 persons for two nights, horrible breakfast (fruits already cut and soaking in water, the food is not fresh and left on the counter without any covering, staff doesn’t know how to welcome customers, greetings customers or a simple good morning isn’t part of their duties and they are not properly dressed no dress code. Paying 17 euros for a so called Caesar salad when the bowl is filled with 3/4 of lettuce not to mention the topping which was nowhere to find. At the breakfast an uncontrolled kid by the parents running everywhere and the staff didn’t move to remind the parents to take care of their kid as the kid could injured himself or customers ( he was holding a knife). So this Novotel is definitely out of the list when mentioning 4 stars. Only worth 2 stars.

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Other web-users rate our hotel

  • 701 reviews 8.5/10 Location
  • 823 reviews 7.5/10 Room
  • 813 reviews 6.8/10 Service
  • 11 reviews 7.1/10 WiFi
  • 431 reviews 5.9/10 Breakfast
  • 344 reviews 7.8/10 Cleanliness
  • 227 reviews 4.2/10 Food
  • 156 reviews 3.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.