Mercure Versailles Chateau Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 896 reviews

Mercure Versailles Chateau Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Labelled ALLSAFE Bureau Veritas

  • The Palace of Versailles parks and public gardens are close to the hotel.

Our accommodation(s)

Hotel location

Mercure Versailles Chateau Hotel

19 rue Philippe de Dangeau, Angle rue Montbauron
78000 VERSAILLES
France

GPS:48.803245, 2.134759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Start the day with a delicious buffet breakfast, served from 6.30 am. We offer a wide range of products and specialties within a modern and comfortable environment. Or if you prefer, you can order a continental breakfast to be served in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  896 reviews

TripAdvisor Rating  3.5/5  723 reviews

Very comfortable, good location

Customer review rating 4.0/5

B L. Families - Confirmed reviews ALL

Very clean and relatively new property. Comfortable room albeit very small. Bed to close to the bathroom so awkward for night-time visits! Room doors bang shut loudly and so disruptive.

Good stay and well located!

Customer review rating 5.0/5

Tristan Solo - Confirmed reviews ALL

Everyone was very kind!

Dear TRISTAN B., Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a good stay and found our location convenient. Your kind words about our team's hospitality mean a lot to us. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Kind regards, Kathleen V. Front office manager

Well located

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Hotel is well located, however the quality of the 4 star hotel is really low comparing to other 4star hotels. Definitely, below my expectations. No space for the luggage, or to hang the coat. Hairdryer is really old and weak. Shower cap couldn't stay on the holder. Only one side table next to bed. Moreover, to work from the room is really hard, since there is some kind of table, but not proper chair to put. Breakfast was good. And all stuff really friendly. Overall, much improvements needed.

Dear ARIANA M., Thank you for taking the time to share your feedback about your recent stay at our 3* hotel. We appreciate your insights and apologize for any inconvenience you may have experienced during your visit. We regret that the quality of our hotel did not meet your expectations, and we acknowledge the areas of improvement you've highlighted. Issues such as the lack of space for luggage, coat hanging options, an outdated hairdryer, and challenges in working from the room are noted, and we sincerely apologize for any inconvenience caused. We are pleased to hear that you enjoyed the breakfast and found our staff to be friendly. Your positive comments in these areas are encouraging, and we will certainly share them with our team. Your feedback is invaluable to us, and we will use it to make the necessary adjustments to enhance the overall guest experience. We are committed to providing the best possible service within our 3* category, and your comments will guide us in achieving that goal. Once again, we apologize for any inconvenience, and we hope to have the opportunity to welcome you back in the future, providing you with an improved and more satisfying stay. Kind regards, Kathleen V. Front office manager

good stay

Customer review rating 4.5/5

G. S. E. Business - Confirmed reviews ALL

thank you for allowing me to check in early and help me call the taxi

Dear SHU e. G., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Versailles Château hotel. We appreciate your kind words about our early check-in assistance and the help with arranging a taxi. It's our pleasure to provide a seamless experience for our guests. We also appreciate your suggestion to change the menu more frequently. Your input is valuable, and we will certainly take it into consideration as we continually strive to enhance our offerings and provide a diverse and satisfying dining experience for our guests. We value your patronage and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing our hotel. Best regards, Kathleen V. Front office manager

Great Stay

Customer review rating 4.5/5

Gail D. Couples - Confirmed reviews ALL

We stayed for 14 days. During that time I became unwell. No request was denied. Warm friendly staff.

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Other web-users rate our hotel

  • 532 reviews 8.5/10 Location
  • 718 reviews 5.3/10 Room
  • 618 reviews 9.4/10 Service
  • 15 reviews 1.4/10 WiFi
  • 476 reviews 3.8/10 Comfort
  • 394 reviews 8.6/10 Breakfast
  • 233 reviews 9.2/10 Vibe
  • 225 reviews 7.4/10 Cleanliness

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