ibis Styles Rouen Parc des Expos Zénith 3 stars

Customer review rating (ALL Rating) 4.2/5 621 reviews

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Description

Hotel extras

  • Direct access to Rouen city center by bus. Bus stop in front of the hotel.

  • Stylish bar and modern breakfast area

  • Fitness room and co-working space

  • New stylish bar and breakfast area

  • Large, enclosed, free private parking

Our accommodation(s)

Hotel location

ibis Styles Rouen Parc des Expos Zénith

29 Avenue Maryse Bastié
76800 SAINT ETIENNE DU ROUVRAY
France

GPS:49.391829, 1.058764

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR-RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  621 reviews

TripAdvisor Rating  3.5/5  361 reviews

Easy access

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Comfortable hotel though the room was a bit small

Thank you for your rating. We're pleased to hear that you found our hotel comfortable, although we apologize, the room size are a bit small. Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our services. If you have any further comments or suggestions, please don't hesitate to let us know. We appreciate your choosing to stay with us and hope to welcome you back for an even more enjoyable experience in the future!

Nice hotel good place to get into city

Customer review rating 4.5/5

David Families - Confirmed reviews ALL

Well presented hotel and very keen staff. Breakfasts are great and restaurant nearby are certainly good for evening meals. Tidy public areas. Staff helpful.

Good afternoon, We are very grateful about your comment and we hope you'll come back to visit us next time. We wish you a happy new year 2024! Best regards, Jean-Michel Reception

Not what I really wanted

Customer review rating 2.0/5

Rickzx6r Business - Confirmed reviews ALL

I booked this hotel in the belief that they had a restaurant. I wasn't very happy that they didn't have one, if I'd have known I would have stayed somewhere else. The room was too small. I just really didn't like it here.

Dear RICHARD P., Thank you for taking the time to tell us about your experience at the ibis Styles Rouen Parc expo zenith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elise du Service Réception Nicolas du Service Réception

well located but this is more a Ibis budget

Customer review rating 1.5/5

Cc Families - Confirmed reviews ALL

very small room for an Ibis styles the pillows were not standards for Ibis Styles the bathroom was far from perfect

Dear CECILE K., I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amélie du Service Réception

Disappointed!

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

We were moved from a nearby Novotel as they had a problem with the water at that hotel. They rang and told us we had been moved to Ibis Styles Rouen Sud. As we were travelling from a had no choice but to accept. On arrival we went to our room to find it was tiny, no sofa, no coffee making facilities. On top of that the toilet was disgusting and the paint was peeling from the bathroom ceiling (photos available). I complained to the receptionist who said all the rooms were like that! On top of this their was no soundproofing between rooms as we heard exactly what the person above was doing in their toilet!! Not nice for us or for them. There were no bar facilities, no restaurant and no grounds. All things we expect from a Novotel. What made it worse was the fact that we paid €98.50 which was only slightly less than our room at the Novotel! There was no apology and no offer of a discount for our inconvenience. Really poor from such a big company as Accor. I have been a member for sometime but I'm not so sure I will book an Accor hotel again. I look forward to a response from you.

Dear ALISON A., I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amélie du Service Réception

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Other web-users rate our hotel

  • 178 reviews 9/10 Location
  • 425 reviews 4.7/10 Room
  • 368 reviews 8.5/10 Service
  • 19 reviews 3.8/10 WiFi
  • 277 reviews 7.4/10 Breakfast
  • 250 reviews 3.6/10 Comfort
  • 147 reviews 7.7/10 Cleanliness
  • 73 reviews 3.5/10 Food

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