SO/ Berlin Das Stue 5 stars

Customer review rating (ALL Rating) 4.5/5 1,086 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Exclusive entrance to the Berlin Zoo via the Stue Terrasse (for a fee)

  • An ALLSAFE certified hotel.

  • Holistic beauty treatments at the Susanne Kaufmann Boutique SPA

  • Contemporary design with an elegant lounge atmosphere

  • View of Berlin Zoo and the Tiergarten park

Our accommodation(s)

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Hotel location

SO/ Berlin Das Stue

Drakestrasse 1
10787 BERLIN
Germany

GPS:52.509991, 13.345841

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CASUAL RESTAURANT

What could be better than celebrating life with loved ones? At The Casual restaurant, prime ingredients meet honest craftsmanship and guests can also enjoy dining on the terrace in the green courtyard.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,086 reviews

TripAdvisor Rating  4.5/5  2,028 reviews

SO SO.…

TripAdvisor rating 3.0/5

ccamashow Couples - TripAdvisor review

Beautiful hotel located in a greenery area with an amazing pool and sauna. Although the hotel was extremely clean, it did not meet the 5-star standards as a lifestyle hotel. Before my arrival, I had requested a nice room. Unfortunately, the room I was allocated, room #110, had big windows facing the main entrance to the hotel, which made me feel a bit exposed and lacked privacy. The room, especially the bathroom, was dated and had limescale, mould, and wear and tear. Every single day, someone knocked on the door around 9 am, even after I said that I was inside. They would open the door, which was disturbing. Overall, my experience was not the best

loved the zoo locale

Customer review rating 4.0/5

Keli M. Couples - Confirmed reviews ALL

We had a great time at the hotel and it was lovely to walk thru the doors and experience the beautiful lobby. It was our first time in Berlin and we loved the location!! It was easy to get to trains, coffee shops, some monuments and the bikini shopping area was nearby and, with the private entrance to the zoo... all make this hotel a cool find!! I also appreciated the very personable front desk (and bar) people who offered us a complimentary drink when checking in. However, once in the room (which I upgraded to get the bathtub), I found the hotel was lacking - which is a true shame. But, I think with minimal updating - it could be much cozier and stylish - like the rest of the hotel!!

Dear Keli M., Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the ambiance of our beautiful lobby. It's wonderful to know that our location made exploring Berlin convenient for you. We're also glad to hear that you appreciated the hospitality of our front desk and bar staff, and we hope your complimentary drink was a pleasant start to your stay. Your feedback regarding the room is very important to us, and we apologize if it did not meet your expectations. We'll take your comments into consideration as we strive to improve and create a cozier, more stylish environment throughout the hotel. Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back soon. "the guy with the cool outfit" Mattia Paino Front Desk Supervisor

Well located, Excellent staff, morning coffee service took too long

Customer review rating 4.5/5

Elan N. Business - Confirmed reviews ALL

From preplanning until our departure, Mattia was absolutely phenomenal and made our stay exceptional. He provided excellent care, suggestions and made our stay truly memorable. Service from other employees was great but Mattia was the absolute highlight. The only negative I will say is that breakfast was good but coffee service took way too long. Other people felt the same way- it took almost 15-30 minutes each morning to get our coffee order!

Beautiful hotel, great team, excellent food

TripAdvisor rating 5.0/5

Philippa L TripAdvisor review

Wow, excellent four night stay at this beautifully situated, elegant hotel just a stroll along the river to the bright lights of Berlin. We received a warm welcome at the door on arrival and the warmth continued. The staff are laid back and professional at the same time, not easy to get right! The breakfast was full of choice and delicious. The waitresses are great fun and very attentive. The reception team are really helpful and made sure we left each morning in a positive and happy frame of mind. Fully recommend as a great base for a Berlin visit.

Fine

Customer review rating 3.5/5

M A. Business - Confirmed reviews ALL

rooms/decoration look a bit tired. Tiny gym with machines all squashed together, 2 machines no one will ever use (some mechanical surf plank?) and only 1 mat (nor was there place on the floow to put more to be honest...). Breakfast so-so (the omelette I ordered was different every day but never as good as I can make it myself). Vegan club sandwich (room service) tasted bland. Staff just came in my room without knocking or announcing themselves. For what this hotel costs it should definitely deliver more/better.

Dear M A, We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. We are thankful for the honest and valuable feedback regarding the gym and the F&B department. We already took out one of the surf blanks so the guests have more space for individual training. We shared your comments with our F&B Manager and we will discuss the issue with our kitchen chef. We apologize for the inconveniences, i can assure you, that it is not our standard to enter any guest room with out knocking and announcing yourself. We have shared your feedback with the housekeeping department to prevent this from happening again. Thank you for sharing your experience, and we hope to welcome you again. Sincerely, Maximilian Müller Quality, Training & Project Leader

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Other web-users rate our hotel

  • 272 reviews 9.5/10 Location
  • 396 reviews 6.7/10 Room
  • 547 reviews 7.9/10 Service
  • 7 reviews 7.7/10 WiFi
  • 233 reviews 9.2/10 Vibe
  • 165 reviews 7.4/10 Breakfast
  • 145 reviews 7.9/10 Amenities
  • 84 reviews 7.7/10 Bar

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