Description
Hotel extras
Located in Castres, in the heart of the Golden Triangle formed by Albi, Toulouse and Carcassonne. Air-conditioned hotel with a private car park, meeting facilities, a fitness center, swimming pool, restaurant, bar and room service.
Our accommodation(s)
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Room
Classic Room with 1 double bed
- 2 pers. max
- 17 m² / 182 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Courtyard View
Room
Superior room with 1 double bed
- 2 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Park view or Garden View
Room
Superior room with 2 single beds
- 2 pers. max
- 24 m² / 258 sq ft
- Bedding 2 x Single bed(s)
- Views: Garden View or Park view
Room
Standard room with 1 double bed and 1 single bed
- 3 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
- Views: Park view or Garden View or Courtyard View
Room
Superior room with king-size bed and balcony
- 2 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
Room
PRIVILEGE ROOM WITH 1 DOUBLE BED AND 1 SOFA
- 3 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
- Views: Garden View
Hotel location
Hotel Mercure Castres L'Occitan
201 Avenue Charles De Gaulle
81100 CASTRES
France
GPS:43.599602, 2.257524
Access and transport
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CASTRES
Railway station
Access: 2 km / 1.24 mi 30 min walk / 10 min drive
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Historic monument
Access: 650 m / 40.37 mi
JARDIN DE L EVECHE
Botanical gardens
Access: 1 km / 0.62 mi 20 min walk / 5 min drive
MUSEE GOYA
Museums
Access: 1 km / 0.62 mi 20 min walk / 5 min drive
MUSEE JEAN JAURES
Museums
Access: 1.5 km / 0.93 mi 25 min walk / 5 min drive
GOURJADE CASTRES
Golf course
Access: 3 km / 1.86 mi 5 min drive
ALBI
Historic monument
Access: 42 km / 26.1 mi 45 min drive
CARCASSONNE
Historic monument
Access: 65 km / 40.39 mi 1 hrs drive
Tourist attraction
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MONTAGNE NOIRE
Wood/forest
Access: 15 km / 9.32 mi 20 min drive
National park
Mountain
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
L OCCITAN
L'OCCITAN offers seasonal French cuisine showcasing regional produce. The restaurant also has a lovely poolside terrace open in good weather.
BAR DE L OCCITAN
Come and unwind in the L'OCCITAN lounge with a drink or cocktail of your choice. Enjoy the calming setting and relax with family, friends or colleagues.
3 breakfasts
Pool
Non contractual photo
Fitness center
A fitness room is open 24 hours a day, 7 days a week
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- Maximum seats capacity
- 90
- Maximum capacity for banquets
- 80
Our guest reviews
Customer review rating 5.0/5
Anonymous Business - Confirmed reviews ALL
Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Castres L'Occitan. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.
Extremely disappointed
Customer review rating 1.0/5
Stephen Couples - Confirmed reviews ALL
Dear STEPHEN S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Castres L'Occitan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As we explained to you, this year late October was unusually warm, so we logically decided to turn off the air conditioning during the day. The outside temperature was around 20 degrees, whereas it usually goes around 10-15 degrees by that period of the year. The same temperature or slightly higher was noted inside the building, we sincerely regret that simply opening your window was not enough for your comfort. Regarding the room size, we regret you did not come to see us in order to find a more suitable room for you comfort, as we have many configuration and not all our rooms are set the same. One last word regarding the complimentary water which is still available on demand at the reception anytime 24h/24h, in order to match our environmental approach with lesser plastic waste. We do hope to see you again in our hotel in better circumstances and weather, ready to prove you we cover all the Mercure brand standards, but more than anything we care for your well being with a fully dedicated team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 5.0/5
Jef H. Couples - Confirmed reviews ALL
Monsieur H., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Castres L'Occitan. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.
Great
Customer review rating 5.0/5
Oliver M. Couples - Confirmed reviews ALL
Dear OLIVER M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Castres L'Occitan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
OK stay but some downsides
Customer review rating 3.5/5
Richard Couples - Confirmed reviews ALL
Dear BRIAN D., We very much appreciate your honnest comments regarding your stay at the Hôtel Mercure Castres L'Occitan. (Please see our answer on Tripadvisor comment you have made). Thank you again, Best regards.
In partnership with TripAdvisor
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