ibis Styles Rastatt Baden-Baden

Customer review rating (ALL Rating) 4.5/5 1,564 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Only a 5-minute walk from the train station

  • Playroom for children

  • Located right next to the castle

  • Contactless payment

  • Up to two children under 16 stay free of charge in their parents' room (incl. breakfast).

Our accommodation(s)

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Hotel location

ibis Styles Rastatt Baden-Baden

At Schlossplatz 1
76437 RASTATT
Germany

GPS:48.85902, 8.20764

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

A cozy cup of coffee, alcoholic or non-alcoholic drinks as well as cold and hot snacks in our bar. You can also try more than 50 whiskeys from around the world from our Whiskey Selection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,564 reviews

TripAdvisor Rating  4.0/5  240 reviews

Short due to funeral

Customer review rating 3.5/5

U. T. Solo - Confirmed reviews ALL

I booked the overnight due to my father’s funeral

Dear U. T., Thank you for choosing ibis Styles Rastatt Baden-Baden for your recent stay. We are sorry to hear about your loss and offer our sincere condolences. If there is anything we can do to make your future visits more comfortable, please do not hesitate to let us know. Warm regards, Claudia Fischer

Satisfied

Customer review rating 4.0/5

Bogcats Families - Confirmed reviews ALL

Ibis well-known standard, welcome drink per person. Parking available and conveniently located, but it costs 18 Euro.

Dear Catalin Udriste B., Thank you very much for your review of the ibis Styles Rastatt Baden-Baden. We are pleased to hear that you were satisfied with your overall stay and appreciated the well-known ibis standards. Thank you for your feedback on various aspects of your stay, including the booking experience, check-in, team and cleanliness. We take note of your comments regarding the parking price and value for money and will review this internally to optimize our service. It is great to hear that you are a member of ALL and would recommend our loyalty program to others. We hope to welcome you as our guests again soon. Best regards, The team of the ibis Styles Rastatt Baden-Baden

Prima locatie

Customer review rating 3.5/5

Thijs Solo - Confirmed reviews ALL

Overall OK . Breakfast was good but small plates instead of normal plates . Rooms neat and clean but high pillows instead of low pillows , there should be both to get a good night's rest . Televisions old and outdated and only in German ?? Not one film channel is NOT ok .

Dear Guest Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our location to be excellent and that you enjoyed the breakfast. Your comments regarding the breakfast plates, pillow options, and television channels are valuable to us. We appreciate your suggestions about offering both high and low pillows for a more comfortable stay. Additionally, we apologize for any inconvenience regarding the outdated televisions and the lack of film channels in languages other than German. Rest assured, we will take your feedback into consideration as we continually strive to enhance the guest experience. We value your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If you have any further suggestions or concerns, please feel free to reach out. Thank you again for choosing our hotel. Kind regards, Ibis Styles Team

Good stay, friendly service

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Friendly staff, nice rooms, good breakfast, nice bar.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Rastatt Baden-Baden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Ibis Styles team Rastatt

Well located

Customer review rating 3.0/5

Laurie T. Business - Confirmed reviews ALL

This hotel lacked amenities that would have made my first stay in Germany more pleasurable. No communication between rooms and front desk, no shampoo/conditioner/soap option in the room. No way to circulate fresh air or manage a very warm room.

Dear Laurie T, Thank you for your feedback on your stay at the ibis Styles Rastatt Baden-Baden. We sincerely apologise for the inconvenience you experienced during your stay. We appreciate your comment regarding the lack of communication between the rooms and reception. In order to improve guest communication, we will ensure that our staff will be happy to assist with any enquiries or concerns next time. Furthermore, we regret that the lack of amenities in the room, such as shampoo, conditioner and soap, contributed to your discomfort. Your feedback is important to us and we will ensure that these basic amenities are available in every room in the future. We would like to emphasise that these are normally provided as standard and if they were left empty, we are truly sorry. We would like to sincerely apologise to you that you had difficulty using our air conditioning. We are sorry that this caused any inconvenience during your stay. On your next visit, our staff will be happy to assist you to explain the proper use of the air conditioning and ensure that you have a pleasant and comfortable stay. Your satisfaction is important to us and we hope that you will give us the opportunity to improve your next stay. If there are any further concerns or requests, please let us know. Yours sincerely, Ibis Styles Rastatt

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Other web-users rate our hotel

  • 516 reviews 8.7/10 Location
  • 820 reviews 7.2/10 Room
  • 679 reviews 9.2/10 Service
  • 49 reviews 4.2/10 WiFi
  • 533 reviews 8.5/10 Breakfast
  • 374 reviews 8.7/10 Cleanliness
  • 183 reviews 5.8/10 Value
  • 176 reviews 9.4/10 Vibe

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