Aparthotel Adagio Access Marseille Saint-Charles 3 stars

Customer review rating (ALL Rating) 4.1/5 700 reviews

Best price
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23 rue Honnorat, 13003 MARSEILLE, France

Description

Hotel extras

  • Close to the city centre and the Vieux-Port

  • Less than 200 m from the TGV station and the subway

  • Private indoor parking

Our accommodation(s)

Studio

Studio for two people

  • 2 persons
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or Courtyard View

Hotel location

Aparthotel Adagio Access Marseille Saint-Charles

23 rue Honnorat
13003 MARSEILLE
France

GPS:43.304159, 5.381128

Telephone
Fax +33 4 91 07 55 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  700 reviews

TripAdvisor Rating  3.5/5  570 reviews

Good location

Customer review rating 4.0/5

Susan Solo - Confirmed reviews ALL

I stayed for 3 nights and considered a 4th. Great as near the station and walking distance to the centre. Numu and Yulia were super! so welcoming, friendly and professional. They made my stay feel like home.

Mixed experience

Customer review rating 3.0/5

Khom Friends - Confirmed reviews ALL

The air conditioner didn’t really work - too hot to sleep. We adjusted it the lowest as recommended, nothing changed. One of the 3 receptionists at night is rude. When reminding us to use the code to enter the building, he said it with his upset tone (we forgot to use the code because this is not our habit to stay in an Aparthotel).

Dear Khom, Thank you for your time ! We are sorry to hear about your experience. We apologize for the inconvenience . We will address these issues internally to ensure they do not recur. Thank you for bringing this to our attention. We hope this experience will not deter you from visiting us again. Best regards, Bassem - Aparthotel Adagio Access Marseille Saint-Charles.

Rooms are awful, staff are very friendly and helpful.

Customer review rating 1.5/5

Nicky H. Families - Confirmed reviews ALL

Room decore is terrible and there are stains all over the floor and sofa bed. There are rips in the curtain. Rooms need to be refurbished really badly. Aircon is non existant and you cannot open the windows due to noise from the teain station. Probably the worse Accor i have stayed in over the past 10yrs or travel.

Dear Nicky H., We appreciate your feedback and are grateful for highlighting both positive and negative aspects of your stay. We sincerely apologize for the issues you encountered with the room conditions and the lack of proper amenities. Please be assured that guest comfort is our top priority, and we will address these concerns diligently. Your comments will be shared with the relevant teams for immediate action. We hope to have another opportunity to provide you with a better experience in the future. Warm regards, Bassem - Aparthotel Adagio Access Marseille Saint-Charles.

Very Good

TripAdvisor rating 4.0/5

hywaliz TripAdvisor review

Stayed here during the Rugby World Cup. The decor was dated and could benefit from an upgrade however it was clean, the breakfast was excellent and the staff were friendky. Super location. Convenient for the Metro and walking distance to the old harbour. If you want luxury then this isn’t for you. If you just want a “base” for your visit it’s just the job!

great location - fantastic staff

Customer review rating 5.0/5

Jackw Families - Confirmed reviews ALL

easy access from the train station - very well insulated from the noise outside. Most helpful staff - very engaging and personable. They really do elevate the experience!!!

Dear JackW, Thank you for your kind words about our staff and the convenient location of Adagio Access Marseille Saint-Charles. We are delighted to hear that our team made your stay enjoyable and that you were able to benefit from being close to the train station. Our team strives to ensure that all of our guests have an enjoyable experience, and we are thrilled to hear that we succeeded with you. Thank you again for the excellent review ! Warm regards, Bassem - Aparthotel Adagio Access Marseille Saint-Charles.

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Other web-users rate our hotel

  • 791 reviews 9/10 Location
  • 817 reviews 5.7/10 Room
  • 775 reviews 8.9/10 Service
  • 17 reviews 7.4/10 WiFi
  • 386 reviews 4.9/10 Cleanliness
  • 169 reviews 7.1/10 Breakfast
  • 60 reviews 3.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.