Pullman Auckland Hotel & Apartments 5 stars

Customer review rating (ALL Rating) 4.2/5 4,338 reviews

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Description

Hotel extras

  • In the heart of Auckland, walking distance from public transport

  • Luxe Spa as well as a Jacuzzi, steam room, and sauna

  • Fully equipped gym facility with large outdoor terrace

  • 16 dynamic meeting spaces

  • 324 rooms, suites, and apartments with city and harbour views

Our accommodation(s)

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Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street
1010 AUCKLAND
New Zealand

GPS:-36.848281, 174.770271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  4,338 reviews

TripAdvisor Rating  4.0/5  3,261 reviews

Exceptional hotel!!!!!

TripAdvisor rating 5.0/5

cheezy59 TripAdvisor review

Exceptional hotel!!!!! OMG nothing to fault at all. Modern, clean and staff were amazing!!!!! We are coming back to stay whilst transiting to Fiji in June for three nights, cannot wait!!!! Thanks to all at the Pullman Auckland Airport!

Customer review rating 4.0/5

Kate S. Business - Confirmed reviews ALL

Excellent hotel

Good central location and facilities

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

A well situated hotel, a pleasant walk away from the wharf and shopping area. Good gym and pool area too. Can get a little noisy outside at night if you are facing the intersection on Princes Street

An excellent room in a seriously impressive hotel, with a gym and swimming pool to match.

TripAdvisor rating 5.0/5

Paul B TripAdvisor review

Excellent stay - a very nice, spacious residence-tower room. A fabulous high-level room - both quiet and comfortable, nicely furnished. Really made our stay - but then this is an exceptional hotel. We often stay here for a brief break, experiencing both suites and rooms. The quality, helpfulness, and efficiency of service from concierge through to front-desk staff is always 100%. Wifi is fast and outstanding quality; no fade-away/slowing down at night. Connectivity to screen (TV) devices for streaming is easy - but for those looking solely at satellite channel choices, you won't be disappointed! And I have to especially congratulate the valet parking staff ... really efficient and helpful. It's always a pleasure arriving at this hotel. The health spa area with gym, sauna, spa pool, and a magnificent, well-maintained, indoor heated swimming pool is superb (usually 29-30deg C). That pool is like a magnet for us, 25 meters long and of a size that enables serious lane swimming while families can enjoy themselves elsewhere in the pool. And it is so well-maintained. Shower and changing facilities are also well-maintained, clean, and of a generous size. In the summer the roof can be opened, as well as an entire glass front window-wall which opens onto a grassed area.

Friendly Staff - Fail on Sustainability

Customer review rating 3.0/5

June Business - Confirmed reviews ALL

Staff were eager to please and friendly. However, I was incredibly disappointed to see the prolific use of single use coffee cups - these arrived on the breakfast tray, were in use for most patrons sitting in the bar / cafe area; and a mountain of them were by the coffee / tea in the main restaurant - for people eating in!! So not good enough, this is a real fail from an environmental and business sustainability viewpoint. PLEASE - change this practice! To keep coffee hot on breakfast trays, put a lid on a reuseable washable mug / cup. In the bar / cafe, provide cups as first option unless customer is genuinely leaving the building (90% stay in); remove the option from the main restaurant altogether - what are they even doing there? If people are leaving with a cuppa then they can specifically request a takeaway cup. This is not a hard change to make, and over time may even save $$. Pullman is miles behind competitors in this area. I look forward to NOT seeing single use cups on my next stay. Thank you.

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Other web-users rate our hotel

  • 838 reviews 9.2/10 Location
  • 2,136 reviews 6.4/10 Room
  • 2,230 reviews 8.3/10 Service
  • 38 reviews 5/10 WiFi
  • 694 reviews 6.9/10 Food
  • 569 reviews 7.7/10 Breakfast
  • 510 reviews 7.5/10 Cleanliness
  • 373 reviews 9.3/10 Pool

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