ibis Rio de Janeiro Botafogo 3 stars

Customer review rating (ALL Rating) 4.2/5 2,439 reviews

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Rua Paulino Fernandes 39, Botafogo, 22.270-050 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • 15 minutes from Santos Dumont Airport

  • A 25-minute drive from Novo Rio Bus Station.

  • Pet-friendly hotel! Small animals are welcome here.

  • Enjoy facilities like free WIFI throughout the hotel.

  • Rooms are adapted and equipped for people with reduced mobility.

Our accommodation(s)

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Hotel location

ibis Rio de Janeiro Botafogo

Rua Paulino Fernandes 39, Botafogo
22.270-050 RIO DE JANEIRO
Brazil

GPS:-22.95285, -43.18544

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANTE IBIS KITCHEN

The pleasure of good food à la carte. Meal times throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,439 reviews

TripAdvisor Rating  4.0/5  2,284 reviews

Certificate of excellence 2023

Bad experience

Customer review rating 0.5/5

Camila Business - Confirmed reviews ALL

I informed that my stay was wrongly reserved to a day before by phone, and tried to change the reservation to the next day after, even with the information that there was availability, they asked to call the agency, but the time to call was late. And I faced no show. I think people that work in the reception or attending remote people need more empower to solve customer challenges and in my case I lost the opportunity to stay and know the hotel. My frequency in Rio de Janeiro is huge and because of “1 stay postpone” Ibis Botafogo lose the client.

Dear Camila da Silva N., We are deeply sorry for the frustrating experience you faced while trying to change your reservation. We understand your frustration when trying to adjust your reservation, and we would like to clarify that, in some cases, reservations made through specific systems may only be managed by the guest themselves, which may limit the reception team's options for changes. We understand that this limitation may have caused inconvenience during your stay, and we apologize for any inconvenience this may have caused. Sincerely,

Water leaks in the room and unmaintained and old rooms.

Customer review rating 2.0/5

Lucas K. A. Business - Confirmed reviews ALL

I didn't like the condition of the room, maintenance needed to be done.

Dear Lucas Krondorf A., We understand your concern and thank you for sharing your observations with us. Regarding the structure and furniture, we are currently in the process of reevaluating it to ensure that we can offer our guests the best possible environment. Please be assured that we are working diligently to implement necessary improvements and updates soon. We value your patience and understanding as we work to provide an even more satisfying experience at our accommodations. If you have any further suggestions or concerns, please don't hesitate to let us know. We are here to listen and always improve. Sincerely, Douglas Souza

Excellent

Customer review rating 4.5/5

John B. Solo - Confirmed reviews ALL

Staff members are fantastic!!

Dear John, thank you for sharing with us about your stay!

Irritating

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

It isn't enjoyable because for the first time in my life and on three continents (North America, South America, and Africa) I have to pay not in the checkout but in CHECKIN!

Prezado Raimundo Paulo, agradecemos por escolher o hotel ibis Botafogo para sua hospedagem. Sentimos muito que não tenhamos atingido as suas expectativas. O pagamento no check in é uma normalidade na maioria dos hotéis ibis no Brasil e no mundo. Acredito que em outras bandeiras possa ser outro tipo de atendimento, porém garantimos que é nosso padrão de serviço. Esperamos melhor atendê-lo em uma próxima oportunidade. Atenciosamente, equipe ibis Botafogo.

Good stay

Customer review rating 4.0/5

Maria G. Business - Confirmed reviews ALL

Ibis is great, has a good location and good service. The breakfast is very good and has great selection. The customer service at the front desk was good because Andres helped me, he’s very helpful but it can improve overall. The rooms need to be painted and the hotel could be cleaner. But overall I really like this place

Dear Maria, We very much appreciate your comments regarding your stay at the ibis Rio de Janeiro Botafogo. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Botafogo

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Other web-users rate our hotel

  • 784 reviews 9.6/10 Location
  • 1,127 reviews 5.8/10 Room
  • 1,121 reviews 7.5/10 Service
  • 92 reviews 5.1/10 WiFi
  • 596 reviews 6.7/10 Breakfast
  • 576 reviews 5.3/10 Cleanliness
  • 256 reviews 5.6/10 Food
  • 10 reviews 2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.