Aparthotel Adagio Brussels Grand Place

Customer review rating (ALL Rating) 4.6/5 1,985 reviews

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Aparthotel Adagio Brussels Grand Place - Image 1
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Aparthotel Adagio Brussels Grand Place - Image 3
Aparthotel Adagio Brussels Grand Place - Image 4
Boulevard Anspach 20, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • Located in the heart of Brussels

  • Immediate proximity to Grand Place (500 m)

  • Bus and metro within 3 minutes, ideal for exploring the city

  • Lively neighborhood, near the shopping arcades

  • 24 hour reception

Our accommodation(s)

Studio

Studio for 2 people

  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s) and 1 x Twin bed(s)

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Hotel location

Aparthotel Adagio Brussels Grand Place

Boulevard Anspach 20
1000 BRUSSELS
Belgium

GPS:50.850098, 4.35172

Telephone
Fax +32 2 212 93 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,985 reviews

TripAdvisor Rating  4.0/5  1,558 reviews

Certificate of excellence 2024

Good Choice !

Customer review rating 4.0/5

Hani Families - Confirmed reviews ALL

- Great location. Practically next to metro. Near bus stop. - Lots of resto, supermarket - Big space, clean and in good shape - Free sparkling and still water in reception But - no tea - gym facility very minimum

Dear Hani, We are grateful to you for taking the time to send us your review. We are thrilled to hear that our central location and the variety of amenities in the surrounding area contributed positively to your stay. It is gratifying to know that the spaciousness and cleanliness of our accommodations met your satisfaction, and that the complimentary water in our reception was a welcome refreshment. We regret to hear that the lack of tea in the room did not meet your expectations. While we do not have tea facilities mentioned in the survey, we always encourage our guests to make use of the fully equipped kitchenette in each room for their convenience. Regarding the gym equipment, we are continuously working to improve our facilities and your feedback is invaluable in this process. We also take note of your remark concerning the balcony cleanliness and will address it appropriately. It is our aim to provide a comfortable and enjoyable experience for all our guests. We are pleased that you found our space to be generous and our premises well-kept, and we thank you for highlighting these aspects of your stay. We all hope to see you again in the future. Kind regards, Pedro Tome Jorge, General Manager

Nice in the center

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice overall, just issue with the fitness, not very clean, and like no body take care.

Dear Guest, We would like to thank you for this review about your recent stay. We are pleased to hear that the attentiveness of our lobby team contributed positively to your experience. Their dedication to guest satisfaction is a cornerstone of our service at Aparthotel Adagio Brussels Grand Place. However, we regret to hear that the fitness room did not meet your cleanliness expectations. We always aim to maintain the highest standards of cleanliness and will look into this matter. Regarding the breakfast area, we are continually working on optimizing our spaces to ensure comfort for all our guests while they enjoy our extensive breakfast offerings. We are also heartened by your appreciation for our sustainability efforts. As part of our commitment to the environment, we believe in minimizing waste and encouraging our guests to join us in this important initiative. We look forward to seeing you again in the future. Best regards, Pedro Tome Jorge, General Manager

Customer review rating 4.5/5

Juan H. Solo - Confirmed reviews ALL

Pleasant and enjoyable!!

Dear Juan, Thank you for taking the time to share your experience with us. It brings us immense joy to learn that your stay with us met your expectations and that our commitment to cleanliness and sustainability initiatives resonated with you. We are also delighted that your status as an ALL – Accor Live Limitless loyalty programme member added to the satisfaction of your stay. Your commendation is a testament to our dedication to providing an exceptional guest experience. We are thrilled that you found your time at our hotel pleasant and enjoyable, and we are grateful for your high recommendation. Rest assured, we are continually striving to deliver the comfort and quality that our guests deserve. We hope to have the pleasure of welcoming you again. Kind regards, Pedro Tome Jorge, General Manager

central but noisy

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Clean and spacious rooms and very friendly personnel. However, being situated in the center of the Grand Place, it is extremely noisy when windows are open. Unfortunately, in my room the AC was malfunctional which barely let another option than opening a window.

Dear Guest, We would like to thank you for this review about your recent stay. It is rewarding to hear that you found our rooms to be clean and spacious, and that our team's friendliness made a positive impact on your experience. However, we regret to hear of the challenges you faced with the air conditioning in your room. While our air conditioning systems are designed for guest comfort, we understand that any malfunction can significantly detract from the overall experience. We are also mindful of your comments regarding the noise level due to our central location and are continually seeking ways to enhance the tranquility of our guest accommodations. Regarding the renovation of rooms, we take great care to maintain contemporary accommodations and have noted your suggestion as we consider future refurbishments. We are grateful for your mention of our personnel's friendliness and the cleanliness of our rooms. Our guest's comfort and satisfaction are of utmost importance, and acknowledging where we excel is as valuable as knowing areas for improvement. Rest assured, we are committed to delivering a high standard of service and hospitality to all our guests. We look forward to seeing you again in the future. Best regards, Pedro Tome Jorge, General Manager

Super convenient location but unilateral price increase was unacceptable

Customer review rating 2.5/5

Sam Families - Confirmed reviews ALL

If convenience is what you are looking for, this is the place. Subway is just downstairs of hotel and Brussels main station is 10 mins away. You can also find lots of eateries and supermarkets with 5 minutes of hotel. Main shopping street is also 5 minutes away. However as the hotel is in the heart of the city, noise is horrendous though I stayed on level 7 which is the top floor. You can hear merry making all the way till 1am both weekdays and weekends if you don't close your windows tight. No sight for me to speak of as room was facing a construction site which starts work at 6am. Lastly I was very unhappy as I was charged 10 euro more for early check-in though there was a lower price stated on my booking. As a reputable hotel chain, it is a matter of principle to honour the price contracted. I should not be liable for any price increase after my booking. This is not professional and right way to do business.

Dear Sam, Thank you for providing us with your feedback. We are glad to hear that our central location was beneficial to your stay, offering convenience and proximity to various attractions and amenities. However, we regret to hear about your dissatisfaction regarding the price increase for early check-in. While we strive to maintain transparency in our pricing, it seems we fell short in this instance, and for that, we are truly sorry. Regarding the noise levels, our central location in a vibrant part of the city can indeed contribute to a lively atmosphere, particularly in the evenings. We recommend that future guests inquire about our quieter rooms facing the shopping arcade. We are also addressing your comments about the room view and understand that ongoing urban development can be an inconvenience. We aim to offer rooms with the most pleasant views available, and we are sorry this was not reflected during your stay. Concerning the cleanliness of your room, we typically pride ourselves on maintaining high standards and have shared your feedback with our housekeeping team to ensure thorough attention to detail. In closing, we appreciate your positive remarks regarding our accessible location and the variety of dining options and supermarkets close by. Your constructive comments are invaluable, and while we cannot change the past, they will aid us in improving the guest experience moving forward. We look forward to welcoming you back in the future. Best wishes, Pedro Tome Jorge, General Manager

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Other web-users rate our hotel

  • 1,728 reviews 9.7/10 Location
  • 1,703 reviews 7.5/10 Room
  • 1,446 reviews 9/10 Service
  • 28 reviews 9.6/10 WiFi
  • 617 reviews 6.4/10 Cleanliness
  • 300 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.