Adelaide Rockford 4 stars

Customer review rating (ALL Rating) 4.5/5 1,168 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 2 Mins walk to Convention Centre & 10 mins to Adelaide Oval

  • Walking distance to all city-centre sights

  • Free WiFi, ergonomic work space, LCD TV

  • Easy access to Public Transport

Our accommodation(s)

Hotel location

Adelaide Rockford

164, Hindley St
5000 ADELAIDE
Australia

GPS:-34.923305, 138.593414

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Rockford Restaurant and Lounge

At Adelaide Rockford, we invite you to join us in our Rockford Restaurant, Bar & Deck, which compliments exceptional cuisine with sophisticated yet relaxing ambience, fine wines and cityscape views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,168 reviews

TripAdvisor Rating  4.0/5  1,156 reviews

Room cleanliness an issue

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Have stayed here a few times for work and unfortunately my last experience wasn’t good so I won’t be coming back.

Dear Kimiora K., Thank you for taking the time to tell us about your experience at the Adelaide Rockford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Emery

Convenient location, comfy room

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Nice room, pool, service and breakfast

Dear Tim, Thank you for taking the time to review your stay with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Emery

Perfect location for Music Hall

Customer review rating 4.5/5

Caroline L. Couples - Confirmed reviews ALL

We had an event booked at the Music Hall across the road so we loved that we could stay in our room and watch for when a queue began to form. If we had stayed anywhere else we would have had to guess what time to turn up to get a good spot at the concert. The room was clean. I was pleased that there were not millions of cushions to remove from the bed or one of those end of bed runners that must annoy every traveller at every hotel. We liked how the bed could be closed off into a bedroom and that the room was super dark and quiet at night despite being in the city. A kitchenette would have been nice but not essential. The furniture was comfortable and there was a couch, four chairs with a table as well as a desk and chair. This compared exceptionally well to other hotels. Parking was super convenient, with a lift up to the rooms, unlike many hotels where you have to park a mile away. It was in the basement and there were some nice wide parks available. (A little tricky to turn into the entrance in the lane.) Staff were professional and gave clear instructions. The restaurant menu sounded delicious but we had made other plans already. Some fittings were a little dated e.g. chipped tiles in bathroom and metal plug in basin was worn. This was aesthetic only. Overall, we would definitely stay here again.

Dear Caroline L., We very much appreciate your comments regarding your stay at the Adelaide Rockford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Emery

Absolutely stunning.

Customer review rating 4.5/5

Tim Couples - Confirmed reviews ALL

The overall stay was relaxing. Just acouple of little things that could have made it more pleasant. But am happy to book again for a relaxing stay.

Dear Tim, Thank you for taking the time to review your stay with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Emery

We had a wonderful stay in your amazing hotel with a great view lovely room and friendly staff 😁

Customer review rating 5.0/5

Lisa M. Couples - Confirmed reviews ALL

We had a fantastic time and can't wait to stay again.

Dear Lisa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Emery

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Other web-users rate our hotel

  • 563 reviews 9.3/10 Location
  • 832 reviews 8.1/10 Room
  • 706 reviews 8.7/10 Service
  • 9 reviews 9.3/10 WiFi
  • 322 reviews 7.9/10 Cleanliness
  • 258 reviews 8/10 Breakfast
  • 137 reviews 9.4/10 Pool
  • 6 reviews 9.2/10 Sustainability

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