Mercure Blackburn Dunkenhalgh Hotel & Spa 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.850 comentários

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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 2
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, Reino Unido

Descrição

Extras do hotel

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 250 guests

  • Os salões de beleza oferecem uma variedade de tratamentos

As nossas opções de alojamento

Localização do hotel

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Reino Unido

GPS:53.768386, -2.39473

Telefone
Fax +44 1254 872230

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

CAMEO RESTAURANT

O renomado restaurante do Mercure Dunkenhalg também oferece sabores frescos graças ao projeto de reforma. O restaurante foi redecorado para aumentar o charme e elegância, em ambiente ainda mais convidativo.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  1.850 comentários

Classificação do TripAdvisor  3.5/5  575 comentários

A wonderful birthday meal.

Nota Tripadvisor 5.0/5

JeanieBlackburnLancs Avaliação com certificação TripAdvisor

We were at the Cameo Restaurant to celebrate a family birthday. The staff in the restaurant went above and beyond to ensure we had a perfect evening. Sara in charge was WONDERFUL. Welcoming us ensuring my sister felt special on her 80th birthday. Giving her a complementary drink as we sat at the table. She directed her young staff perfectly and knew all drink and food orders. After the meal I asked for a dessert and candle. The staff came out singing and we ended our happy occasion on such a happy note. Thank you all for a splendid evening.

Our wedding

Nota Tripadvisor 5.0/5

michelleo0509 Romântica - Avaliação com certificação TripAdvisor

I got married here end of April - Hired the Dunklaw suite for the ceremony and meal I hired a venue dresser who dressed it lovely - everything went smoothly thanks to Danielle/Athena who planned the wedding to Edwina on the day and a big shout out to aziz who on the day went above and beyond to make sure everyone was happy. Lovely food Also used the spa which was lovely but can struggle for sun loungers especially at peak times. Would definitely recommend to hold your wedding here it has lovely grounds for photos.

Lovely overnight

Nota Tripadvisor 5.0/5

Lowtontourists Família - Avaliação com certificação TripAdvisor

Overnight stay attending a wedding nearby. Warm welcome at reception, checked we’d entered car reg on the pad at reception. Clear directions to room and facilities. Helpful sheet with local taxi numbers (reliable service from them too). Room was spotless, bed exceptionally comfortable and facilities in the room and hotel well maintained. Didn’t use Spa but will next time. Reception, Bar and Restaurant staff were wonderful, listened to guests and dealt quickly and professionally with queries - postive, friendky attitudes all around, created a relaxing atmosphere. Bar and breakfast food was delicious , fair price and portion size. Thank you to Sarah, and Vanessa for managing our booking. A special mention to Aziz who managed breakfast buffet with panache -loved his exuberance and the kindness he showed to guests and colleagues.

Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback, particularly your lovely comment about our staff. I know they will be thrilled to see they have a personal name mention for delivering great service during your visit to the hotel. We are delighted that you enjoyed your stay with us and hope that you will stay with us again on your future visits to the area. Kind Regards, Fergus McDonald | General Manager

Okay visit but probably won't stay again.

Nota Tripadvisor 3.0/5

Jonathan P Família - Avaliação com certificação TripAdvisor

This was our third visit in last 16 months and in all instances we have come up to watch a football match at Ewood Park and stop over. Our last stay was in January. Unlike our previous 2 visits we had a room in the main hotel. The room was absolutely fine, albeit we were at the front of the hotel above the main entrance so it was a bit noisier late on due to guests or visitors chatting or starting cars on the car park. Was certainly not an issue as such, just noticeable compared to the previous 2 visits. Only other thing to mention about the room was the extremely squeaky floorboards, but as nobody was staying beneath us, it was fine and of course is to be expected in an old building. Staff were polite and helpful. We opted to have dinner in the bar, rather than the restaurant on this stay and our main courses were okay; not memorable, but perfectly fine. Likewise with breakfast. There was plenty of choice though and I left feeling I'd eaten enough. The biggest disappointment of the stay was being told I would have to pay £10 each for my son and I to go swimming. It was a bit awkward as we had gone to the spa and waited for a member of staff, who told us we needed a swimming pass, so off we went to Reception to ask for said pass and that is where we learnt about the charge. Apparantly this is for every visit you undertake during your stay, not a charge for the duration of your stay. Sounds a bit off to me but that's what I was told. We declined to pay so didn't get to go swimming in the end. Was ultimately our choice. I was told this changed in March and I have just seen another poster make reference to this same point from back in March. A quick check of my emails and I can't find the one I was told had been sent to customers regarding this decision. Am not going to quibble on that point, but I only booked the room a couple of weeks ago and it's certainly not mentioned in my booking email. The bottom line is that these trips are a treat for my son and me. The USP of the Dunkenhalgh for us was the spa facilities being included in the total cost (not necessarily the room or food) and whilst that remains an option, I am put off by the additional charge for guests for what is effectively an hour's swim in our case. May sound petty, but this may have been our last visit.

Thank you for your feedback on your recent visit to Mercure Dunkenhalgh. Firstly, I would like to apologise that we did not meet your expectations during your stay. I will be sharing this feedback with the team as to improve our service and product. Thank you again for your feedback and I do hope to welcome you back in the near future. Kind regards Fergus McDonald | General Manager

Avoid

Nota Tripadvisor 1.0/5

A I Viagem com amigos - Avaliação com certificação TripAdvisor

Went with friends for lunch , had rung to try to book but told no need to book just go to bar , when asked if we wanted food given a menu then after looking was told just food on back of menu mainly sandwiches , hardly lunch menu Took a while to come and basic to say the least Later got parking fine for overstaying the minimum free time by ½ hr Would have been helpful if receptionist pointed that out and also to say only sandwiches Not a very good experience at all , I’d advise to steer well clear and we certainly won’t be back , v poor show Mercure

Thank you for your feedback on your recent visit to Mercure Dunkenhalgh. Firstly, I would like to apologise that we did not meet your expectations during your stay. I will be sharing this feedback with the team as to improve our service and product. Thank you again for your feedback and I do hope to welcome you back in the near future. Kind regards Fergus McDonald | General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 280 comentários 8.8/10 Localização
  • 1.500 comentários 7/10 Quarto
  • 1.399 comentários 8/10 Serviço
  • 15 comentários 5.4/10 Internet
  • 988 comentários 6.2/10 Comida
  • 527 comentários 7.2/10 Centro de Bem-Estar/Spa
  • 526 comentários 6.3/10 Limpeza
  • 471 comentários 7.8/10 Pequeno-almoço

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