ibis Casablanca City Center 3 stars

Customer review rating (ALL Rating) 4.0/5 615 reviews

Best price
guarantee
ibis Casablanca City Center - Image 1
ibis Casablanca City Center - Image 2
ibis Casablanca City Center - Image 3
ibis Casablanca City Center - Image 4
Angle Zaid Ou Hmad -, Rue Sidi Belyout, 20190 CASABLANCA, Morocco

Description

Hotel extras

  • Shop at Morocco Mall and Anfa Place, 20 minutes from the hotel.

  • Want to party? Ain Diab is 10 mins away: pubs, restaurants, bars, etc.

  • Discover Hassan II Mosque, the largest mosque in Morocco, a 5 min drive away.

  • Discover Casablanca's ancient medina; just 5 minutes from the hotel

  • Explore the city: the tramway station is 5 min from the hotel.

Our accommodation(s)

Hotel location

ibis Casablanca City Center

Angle Zaid Ou Hmad -, Rue Sidi Belyout
20190 CASABLANCA
Morocco

GPS:33.598, -7.6125

Telephone
Fax +212 5224-66561

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BAR

A bite to eat, something to drink... It's the perfect spot for business meetings or relaxing

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  615 reviews

TripAdvisor Rating  3.5/5  1,297 reviews

AC not working

Customer review rating 0.5/5

Cynthia M. Couples - Confirmed reviews ALL

Checked in and it wasn’t disclosed that the ac was not operating. When inside room tried to adjust the temperature without success. Called front desk to get no answer so I went back down only to be told that it wasn’t working. When asked why this wasn’t told to us 5 minutes ago when we checked in he said he didn’t know. But that wasn’t true because other guests were now in the lobby asking if there was an update on the ac repair. I then said I thought you didn’t know and advised that we are relocating to the Sofitel next door because their ac is working. He initially stated we could not get a refund because we checked in…. Huh we didn’t know we were checking into a hotel without ac sir.

Dear JAN ROGER W P., Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not the best Ibis

Customer review rating 1.5/5

A Families - Confirmed reviews ALL

To be honest, there are better Ibis hotels! Location is perfect but room is not clean, bathroom smells, walls and common parts are plenty of scratches. A pretty common thing in Morocco. The worst, in my opinion, is breakfast. Knowing Morocco pretty well, I can’t explain myself why there are no pure orange juice, no fruits, no yogurts, no typical bread. You will only find local crepes (which are good), untasty baguette with cheap strawberry jam. No chicken ham, no cheese… everywhere else in the world these products are made available. In the meantime, breakfast price do not change, so I do believe there is something to be done to get up to Ibis standards.

Dear Aurelien H., Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

exellent stay

Customer review rating 4.0/5

Easy T. Friends - Confirmed reviews ALL

this hotel is a nice place, excellent for a short stay in city center

Dear Marc V., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.5/5

Edwin Business - Confirmed reviews ALL

The hotel is centrally placed with very easy access to the train,malls and the Hassan II mosque

Dear Edwin M., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Value for money

Customer review rating 4.0/5

Juliet Business - Confirmed reviews ALL

It was a clean, well priced room. An iron would have been useful. But too much air freshener was used throughout the hotel!

Dear Juliet H., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 413 reviews 9.2/10 Location
  • 563 reviews 3.8/10 Room
  • 530 reviews 6.3/10 Service
  • 13 reviews 7.6/10 WiFi
  • 285 reviews 4.2/10 Cleanliness
  • 243 reviews 2.8/10 Comfort
  • 197 reviews 5/10 Breakfast
  • 113 reviews 7.1/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Casablanca

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.