ibis Marrakech Palmeraie 3 stars

Customer review rating (ALL Rating) 3.4/5 462 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 15 minutes

  • View of the mountains

  • Bar available

  • Free WiFi

Our accommodation(s)

Hotel location

ibis Marrakech Palmeraie

Avenue Abdelkrim Khattabi, Route de Casablanca
40000 MARRAKECH
Morocco

GPS:31.678073, -7.999206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA TABLE

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  462 reviews

TripAdvisor Rating  3.5/5  594 reviews

Unacceptable Experience: Avoid Ibis Palmerie Marrakech at All Costs!

Customer review rating 0.5/5

N. L. Business - Confirmed reviews ALL

My stay at Ibis Palmerie Marrakech was incredibly disappointing. The room was dismal, and the breakfast was not only revolting but also poorly maintained with no timely refills. This hotel falls far below the standard expected from Accor. Furthermore, some staff members displayed a complete lack of hospitality skills. Urgent action is needed to rectify these glaring issues and salvage the reputation of this establishment.

A bit tatty.....needs updating. Cigarette smell.

Customer review rating 2.5/5

Ken H. Solo - Confirmed reviews ALL

The room smelled of cigarette smoke. When I opened the window there were cigarette butts on the window sill. I raised this with the guy on duty who offered to change the room. The decor was a bit tatty and in need of updating. It wasn't good value. This was not a good experience of using IBIS.

Customer review rating 0.5/5

Aziz Families - Confirmed reviews ALL

noise, ants everywhere,

Dear AZIZ E., Thank you for taking the time to tell us about your experience at the ibis Marrakech Palmeraie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Directeur Général

Very bad

Customer review rating 0.5/5

Rachid Families - Confirmed reviews ALL

Staff unhelpful

5 Stars

TripAdvisor rating 5.0/5

Faysal A Solo travel - TripAdvisor review

Had a great time here spent 1 week, the staff are great like Mehdi and others. All the help i needed was provided and the location was really good, can get into center of medina within 10-15 mins witg a bus just round the corner. Restaurant is great and the prices are good.

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Other web-users rate our hotel

  • 179 reviews 5.5/10 Location
  • 507 reviews 2.9/10 Room
  • 586 reviews 7.8/10 Service
  • 22 reviews 2.9/10 WiFi
  • 298 reviews 3.5/10 Cleanliness
  • 214 reviews 3/10 Comfort
  • 146 reviews 4.2/10 Breakfast
  • 105 reviews 4.7/10 Food

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