Novotel Bangkok Suvarnabhumi Airport 4 stars

Customer review rating (ALL Rating) 4.4/5 6,206 reviews

Novotel Bangkok Suvarnabhumi Airport - Image 1
Novotel Bangkok Suvarnabhumi Airport - Image 2
Novotel Bangkok Suvarnabhumi Airport - Image 3
Novotel Bangkok Suvarnabhumi Airport - Image 4

Description

Hotel extras

  • 24-Hour Flexi check-in and check out 24-Hour later

  • Outdoor tropical garden pool, spa & fitness centre

  • Flexi Meal-breakfast is avaliable around the clock at The Square

  • 300-metre away from Airport Rail Link station. Easy access to downtown in 25 minutes

  • Premier Floor VIP room with Lounge breakfast

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Bangkok Suvarnabhumi Airport

999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, Bangphli
10540 BANGKOK
Thailand

GPS:13.696579, 100.751698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,206 reviews

TripAdvisor Rating  4.0/5  7,486 reviews

A huge disappointing and uncomfortable stay

TripAdvisor rating 1.0/5

EnjoyTravelHolland TripAdvisor review

The only positive point is the location of the hotel, for the rest it was a huge disappointing and uncomfortable stay, just some disappointed points: - no one at the entrance to assist with the luggage - waiting queue for check-in more than 20 minutes - check-in 20 minutes, they could not my prepaid reservation - showed screen shots that the price on booking.com was cheaper than their own website; only answer was: can happen - room did not had day light; contacted the reception for a room with day light and the answer you have booked this room (on the site is not mentioned that the room does not have day light) - internet connection two different instructions - clean the shower by my self - a lot of hairs, soap rests, etc - air conditioner not working properly - master switch was not working; one light could not be switched off - the room was very dated - asked twice for the manager on duty and no one contacted me - sent an email to the hotel and sent a reminder, but no feedback after five days The do not care attitude from all staff is a reason not to go return to this hotel and for sure I will not recommend the hotel anymore.

Disappointing

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Most disappointing restaurant experience there in last 10 years!

Convenient for early morning flight

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Good service, convenient location (5 minutes walk to the airport), and good food.

Early flight

TripAdvisor rating 3.0/5

Collin B TripAdvisor review

This hotel is a convenient option in case of an early flight. Check in was really fast and the room and bed were comfortable. The room had an internal view which was a bit odd. The room included breakfast, although there are a lot of things to eat the breakfast was not the freshest to be honest. Would stay again, good enough.

Dear C_B_Sydney_40, Thank you for choosing Novotel Bangkok Suvarnabhumi Airport for your recent stay. We are delighted to hear that you found our check-in process efficient and enjoyed the comfort of our rooms. We appreciate your feedback regarding the breakfast freshness, and we will address this with our team to ensure an improved experience for our guests. Your satisfaction is our priority, and we look forward to welcoming you back. Warm regards, Winai Moonsri Guest Experience Manager

Not up to date to price level

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Price, value and service do not match.

Dear Miss V., Thank you for sharing your feedback. We appreciate your input regarding the price, value, and service. We continuously review our offerings to ensure they align with our guests' expectations. Your comments will be shared with the team for further evaluation. We hope to have the opportunity to better serve you in the future. Best regards, Christophe Geoffroy General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 4,782 reviews 9.5/10 Location
  • 5,198 reviews 6.8/10 Room
  • 5,118 reviews 9/10 Service
  • 58 reviews 7.9/10 WiFi
  • 2,130 reviews 4.9/10 Cleanliness
  • 1,714 reviews 5.7/10 Value
  • 1,274 reviews 8.1/10 Breakfast
  • 1,223 reviews 9.4/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Bangkok