ibis budget Agen 2 stars

Customer review rating (ALL Rating) 3.8/5 688 reviews

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Description

Hotel extras

  • Closest hotel to Parc Walygator - Aqualand Sud-Ouest

  • Meal-tray service on request: 11am-9pm. Saturdays and Sundays: 5pm-9pm

  • A meeting? Our hotel has two seminar rooms!

Our accommodation(s)

Hotel location

ibis budget Agen

Le Caillou
47520 LE PASSAGE D'AGEN
France

GPS:44.163666, 0.601233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Le Jacobar

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  688 reviews

TripAdvisor Rating  3.0/5  397 reviews

Well located for access to the motorway

Customer review rating 4.0/5

Chris Families - Confirmed reviews ALL

Simple and clean room. For the price very happy. Only problem was with the shower holder not fixed correctly. Other than that all fine

Dear CHRISTOPHER H., We very much appreciate your comments regarding your stay at the ibis budget Agen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement DUFLO IMANIE ASSISTANTE DE DIRECTION

conveniently located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

quite noisy with the motorway nearby

Dear MARC B., We very much appreciate your comments regarding your stay at the ibis budget Agen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement DUFLO IMANIE ASSISTANTE DE DIRECTION

Tired

Customer review rating 1.5/5

C.s. Solo - Confirmed reviews ALL

No lift, one socket in room away from bed, air-con not working, tired and poorly maintained generally. No secure parking. I usually stay in the budget hotels but this one was the worst.

Dear CHRISTINA S., Thank you for taking the time to tell us about your experience at the ibis budget Agen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien Cordialement DUFLO IMANIE ASSISTANTE DE DIRECTION

Convenient location

Customer review rating 2.5/5

Pamela T. Couples - Confirmed reviews ALL

This hotel is very tired and in need of decoration. The communal areas were dirty and had missing pictures and patchy walls, and the bedroom had a dirty floor, cigarette burns on the surfaces and cobwebs in the bathroom. I have stayed at Ibis Budget hotels in the past, and they have always been clean and comfortable. I'm sure it wouldn't take much to clean the hotel up and make it satisfactory. We had our dog with us, but have never been put into a second class room because of it in the past.

Fine for what we wanted.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Was a very basic hotel but we knew that when we booked. Have stayed in ibis budget before but this one seemed more basic than others. On saying that though the staff were friendly and the room was clean. Perfect for a place to put your head down before travelling onwards. Breakfast was fine for the money.

Dear JULIE S., Thank you for taking the time to tell us about your experience at the ibis budget Agen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 191 reviews 7.5/10 Location
  • 591 reviews 4.4/10 Room
  • 432 reviews 8.7/10 Service
  • 14 reviews 6.5/10 WiFi
  • 239 reviews 4/10 Cleanliness
  • 224 reviews 7.3/10 Breakfast
  • 105 reviews 2.8/10 Vibe
  • 78 reviews 3.2/10 Amenities

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