ibis Aracatuba 3 stars

Customer review rating (ALL Rating) 4.1/5 1,013 reviews

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Description

Hotel extras

  • 20 minutes by car to Araçatuba Airport;

  • 4 minutes by car to Araçatuba Bus Terminal

  • 2 minutes drive to Marechal Rondon Highway

  • Pet-friendly hotel! Small animals are welcome here

  • Children are welcome! Up to one child in the same room as parents

Our accommodation(s)

Hotel location

ibis Aracatuba

Avenida Brasilia 2500, Jardim Nova Iorque
16018000 ARACATUBA
Brazil

GPS:-21.23123, -50.4395

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN GRILL

Hearty regional dishes and classic Brazilian dishes cooked before your eyes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,013 reviews

TripAdvisor Rating  4.0/5  597 reviews

Outdated and understaffed

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The bed is old and the room isn’t well cleaned, with signs of mold. The shower is good and breakfast was simple, but with good food. The rooms were equipped with only one towel each and no blanket.

Olá, Sra. Maria Eduarda Muito obrigado por compartilhar a sua nota sobre o Ibis Araçatuba. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, queira aceitar as nossas sinceras desculpas. Com relação aos quartos, estamos em reforma. Temos um extenso cronograma de obras e reformas. Inicialmente priorizamos os itens de segurança, mas já estamos entrando nos demais itens (troca permanente de enxoval, troca do controle e manutenção do ar condicionado, troca do piso do quarto e do banheiro, limpeza de carpetes). A próxima etapa é a troca dos moveis e atualização do quarto. Obrigado mais uma vez por compartilhar a sua experiência. Atenciosamente, Edicarlos Rodrigues Gerente Geral

Dirty

Customer review rating 1.5/5

Rodrigo Business - Confirmed reviews ALL

The bed was clean, but the mattress was too thin. The bathroom and the bedroom ceiling had a lot of mold. I noticed dirty wall in the bathroom, moldy toilet hose. Television without adequate signal quality.

Hello, Mr. Rodrigo Thank you very much for sharing your review about Ibis Araçatuba. We regret that the service provided did not meet your expectations, please accept our sincere apologies. We will identify the fault in the cleaning process and make corrections. Thanks again for sharing your experience. Yours sincerely, Edicarlos Rodrigues General manager

Good Stay

Customer review rating 4.0/5

Marcelo Business - Confirmed reviews ALL

The only issue I had was the noise level of the air-conditioning system (approximately 60dB). The food was excellent, the hotel crew was very polite and nice, and the room was clean and with good internet.

Olá, Sr. Marcelo! Muito obrigado por compartilhar a sua avaliação sobre o Ibis Araçatuba. Ficamos felizes que tenha gostado da sua hospedagem conosco. A localização ao lado da Rodovia Marechal Rondon, na principal avenida de acesso a cidade oferece fácil acesso às principais opções de lazer e compras, com muita comodidade. A estrutura e o atendimento são de qualidade para que nossos hóspedes curtam sem preocupações! Com relação ao Ar Condicionado, trocamos a empresa que prestava serviço para que tenhamos uma melhora na manutenção dos equipamentos. Obrigado mais uma vez por compartilhar a sua experiência e esperamos revê-lo em breve. Atenciosamente, Edicarlos Rodrigues Gerente Geral

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Dentro da expectativa

Olá, Sr. Gilberto! Muito obrigado por compartilhar a sua avaliação sobre o Ibis Araçatuba. Ficamos felizes que tenha gostado da sua hospedagem conosco. Obrigado mais uma vez por compartilhar a sua experiência e esperamos revê-lo em breve. Atenciosamente, Edicarlos Rodrigues Gerente Geral

Great hotel

Customer review rating 5.0/5

Esmeraldo G. D. S. F. Couples - Confirmed reviews ALL

I HAD NO PROBLEM. EVERYTHING WAS PERFECT.

Hello Mr. Esmeraldo! Thank you very much for sharing your review of the Ibis Araçatuba. We are very happy that you enjoyed your stay with us. The location next to the Marechal Rondon Highway, on the main access avenue to the city, offers easy access to the main leisure and shopping options, with great convenience. The structure and service are of quality so that our guests enjoy without worries! Thanks again for sharing your experience and we look forward to seeing you again soon. Yours sincerely, Edicarlos Rodrigues General manager

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Other web-users rate our hotel

  • 125 reviews 9.5/10 Location
  • 464 reviews 2.9/10 Room
  • 396 reviews 8.9/10 Service
  • 17 reviews 6.3/10 WiFi
  • 235 reviews 2.1/10 Comfort
  • 203 reviews 3.1/10 Cleanliness
  • 198 reviews 8.9/10 Breakfast
  • 138 reviews 2.5/10 Vibe

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Customer review rating (ALL Rating) 4.6/5 (784 reviews)

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