Sofitel Munich Bayerpost 5 stars

Customer review rating (ALL Rating) 4.5/5 3,308 reviews

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Sofitel Munich Bayerpost - Image 1
Sofitel Munich Bayerpost - Image 2
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Bayerstrasse 12, 80335 MUNICH, Germany

Description

Hotel extras

  • Ideal for solo travellers, couples and families.

  • Listed hotel building with a modern touch

  • Unique suites in creative colors

  • The hotel is located next to the main train station and close to Marienplatz

  • Green Key Certification

Our accommodation(s)

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Hotel location

Sofitel Munich Bayerpost

Bayerstrasse 12
80335 MUNICH
Germany

GPS:48.139495, 11.55678

Telephone
Fax +49 89 599481000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,308 reviews

TripAdvisor Rating  4.5/5  4,980 reviews

Certificate of excellence 2023

Excellent spacious duplex room in the wonderful Munich Sofitel Bayerpost

Customer review rating 4.5/5

Thierry B. Business - Confirmed reviews ALL

We had a wonderful stay at the Munich Sofitel Bayerpost and enjoyed our spacious duplex room on the 8th floor. In-room breakfast was an excellent way to start our day with the lovely service from the staff and we should also note the doormen and concierge and valet parking who took extra care of us and made us feel especially welcome.

Bonjour Mr. B., Thank you for taking the time to review your stay at Sofitel Munich Bayerpost. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in nearly all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk General Manager

Great Trip

Customer review rating 5.0/5

Andre A. Friends - Confirmed reviews ALL

Had an amazing trip, extended the trip for another day since the hotel was so nice.

Bonjour Mr. A., Thank you for staying with us at Sofitel Munich Bayerpost and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in every category and the great comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk General Manager

Exceptional Service by Herr Umut Öfkeli

Customer review rating 5.0/5

Güz E. Families - Confirmed reviews ALL

As a long-time Marriott Ambassador member, for nearly a year instead I have been regularly staying at Sofitel Munich Bayerpost, thanks to a personal invitation from Mr. Umut Ofkeli. I can truly say that, I never regret and I am more than happy and satisfied with the hotel and the service I receive every time I visit. I would especially like to thank Mr. Umut for his exceptional work and service and making us feel at home every time we visit Sofitel Munich Bayerpost. We will be back again very soon.

Bonjour Mr. E., Thank you for staying with us at Sofitel Munich Bayerpost and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the amazing remarks on the colleague. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk General Manager

Luxury hotel luxury services almost

Customer review rating 4.0/5

Brendan C. Couples - Confirmed reviews ALL

Almost great, great breakfast, great service , bedding and shower etc all excellent But swimming pool closed ? When I booked there was no mention made about its closure , very disappointing as I was so looking forward to using it

Bonjour Mr. C., I sincerely apologise for the disappointment and possible disruption caused by the renovation work, the aim of which is of course to offer an even more modern service with maximum convenience. We will of course endeavour to keep disruption to a minimum and complete the work quickly. I very much regret the inconvenience - and ask for your understanding for the measures. We will, of course, take your criticism regarding communication as an opportunity to scrutinise it again. However, please allow me to point out that we explicitly refer to the renovation work on all platforms and in the reservation confirmation, which our guests also confirm and expressly welcome. It would be nice if you would give us another chance, which I would ask you to do. I very much hope that we will be able to fully convince you of us and our service on your next visit. Yours sincerely, Emiel van Dijk General Manager

Good stay

Customer review rating 3.5/5

Carlo K. Couples - Confirmed reviews ALL

In general, we were satisfied by our stay at the hotel, despite the fact that we had to wait for our luggage on our arrival and the fact that there was some noise during the last night of our stay.

Bonjour Mr. K., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our check-in procedures. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Thank you for your effort to provide feedback for us, as we see it as a chance to act promptly on behalf of our valued guests. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Sofitel Munich Bayerpost. Best regards, Emiel van Dijk General Manager

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Other web-users rate our hotel

  • 1,233 reviews 8.8/10 Location
  • 1,857 reviews 7.2/10 Room
  • 2,103 reviews 7.8/10 Service
  • 14 reviews 8.5/10 WiFi
  • 795 reviews 8.2/10 Breakfast
  • 598 reviews 8.7/10 Vibe
  • 457 reviews 6.5/10 Cleanliness
  • 420 reviews 7.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.