ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 3.9/5 1,705 reviews

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Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

Non contractual photo

ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,705 reviews

TripAdvisor Rating  3.0/5  1,478 reviews

Good stay

Customer review rating 4.0/5

Paul G. Business - Confirmed reviews ALL

complaints. - No good dinner chooses... variation is limited. When ordering the food is cold when arrived. - Parking tariff is far too expensive (paid 60Euro for 5 nights (from 17:30 -07:30), was not using the parking during the day, and parking spot are to narrow. (no other chooses)

Dear Paul, Thank you for your review. We are pleased to hear that your overall stay was satisfactory. However, we regret to hear about your concerns regarding the dinner options and the temperature of the food upon arrival. We strive to provide a variety of choices and ensure that our meals reach our guests at the optimal temperature. Regarding the parking, we understand your concerns about the cost and the size of the parking spots. We offer secure parking at a competitive rate for the area, and we continuously work to ensure that our services meet our guests' needs. We look forward to welcoming you back. Kind regards, Karim Haraké, General Manager

Good location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Good for the purpose.

Dear Guest, Thank you for this review. We're glad to hear our location was well-suited for your needs and that our hotel served its purpose during your stay. Regarding your comment about room cleanliness, we aim to maintain high standards and we regret if we fell short in this aspect. We appreciate your feedback as it helps us to improve our guest experience. We hope to see you again in the future. Best wishes, Karim Haraké, General Manager

It was ideally located.

Customer review rating 3.5/5

Elyn W. Solo - Confirmed reviews ALL

The hotel is ideally located and great for overnight or short trips.

Dear W., Thank you for this review of your recent stay. We're delighted to hear that our hotel's location was ideal for your needs, offering convenience for both overnight stays and short trips. While our team strives to provide exceptional service, we note your thoughts on the food and beverage quality. Rest assured, we continually seek ways to enhance our offerings while keeping our services accessible around the clock. We value cleanliness highly and appreciate your feedback, which serves as an important reminder to maintain our high standards. Our dedicated staff is always on hand to ensure a comfortable and pleasant stay for all our guests. It would be a pleasure to welcome you again. Best regards, Karim Haraké, General Manager

Exactly what I needed

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Location was perfect. Very quiet. Restaurant next door. Clean.

Dear Guest, Thanks for taking the time to comment on your stay at our hotel. We're delighted to hear that our location was perfect for your needs and that you appreciated the tranquility it offers. It's also great to know that the cleanliness of our premises met your expectations. Our team is glad that the adjacent restaurant added convenience to your stay. We look forward to welcoming you back. Best regards, Karim Haraké, General Manager

Comfotable

Customer review rating 5.0/5

Urszula P. Business - Confirmed reviews ALL

Very pleasant stay, a comfortable bed, a clean room

Dear Urszula, Thank you for sharing your review. We're delighted to hear that you found the bed comfortable and appreciated the cleanliness of your room. Our team takes great pride in offering a welcoming environment and we're thrilled that you found everyone to be kind and helpful. We look forward to welcoming you back. Kind regards, Karim Haraké, General Manager

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Other web-users rate our hotel

  • 1,254 reviews 7/10 Location
  • 1,660 reviews 5.4/10 Room
  • 1,112 reviews 7.4/10 Service
  • 33 reviews 7.9/10 WiFi
  • 997 reviews 3.4/10 Comfort
  • 722 reviews 5/10 Value
  • 706 reviews 6.7/10 Cleanliness
  • 496 reviews 6.6/10 Breakfast

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