Mercure Hotel Munich Altstadt 3 stars

Customer review rating (ALL Rating) 4.6/5 1,321 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Our extensive buffet breakfast is always included

  • Free minibar with juices, water, soft drinks and beer - refilled daily.

  • Free Sky entertainment (sport and movies)

  • Internet-connected PCs and free WLAN

Our accommodation(s)

Hotel location

Mercure Hotel Munich Altstadt

Hotterstr. 4
80331 MUNICH
Germany

GPS:48.13714, 11.571127

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our extensive buffet breakfast awaits you from 6:30am, with a vast selection of fresh food on offer. Late risers will appreciate the longer breakfast times at weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,321 reviews

TripAdvisor Rating  4.0/5  1,847 reviews

Certificate of excellence 2023

UNETHICAL HOTEL

TripAdvisor rating 1.0/5

judith w Friends getaway - TripAdvisor review

DO NOT BOOK A RESERVATION WITH THIS HOTEL. Their customer service is reprehensible. I made a reservation for more than 6 months ahead, then our plans immediately changed. Less than one week later , I am trying to cancel, and they are charging me 90% of the room rate. They claim our reservation was booked as a greatly reduced rate, which is not true. Also, the reservation is during Octoberfest, which means they will have no difficulty rebooking the room, ESPECIALLY IN SIX MONTHS !

Wonderful.

Customer review rating 5.0/5

Cherie Friends - Confirmed reviews ALL

Perfect location, wonderful breakfast buffet, simple but cosy room, helpful desk folks. Loved it.

Dear Sharon G., Thank you for sharing your kind words about your stay at Hotel Mercure Muenchen Altstadt. We are thrilled to hear that you found our location perfect and enjoyed our breakfast buffet. It's also encouraging to know that you found our rooms cosy and our staff helpful. We appreciate your thoughtful decision to opt-out of maid service to save on laundering. We are constantly striving to promote sustainability in our operations and it's always heartening when our guests share this commitment. We look forward to your next visit and hope to continue exceeding your expectations. Best wishes from Munich, Mersiha DURGUTOVIC

Good stay

Customer review rating 4.5/5

Lin Business - Confirmed reviews ALL

Clean, warm, quiet and a great breakfast

Dear Linda Sharon B., Thank you for sharing your positive review. We are delighted to hear that you enjoyed your stay at Mercure Hotel Muenchen Altstadt and appreciated our cleanliness, warm atmosphere, tranquillity, and the quality of our breakfast. We strive to provide our guests with a comfortable and memorable experience. Your feedback reaffirms that we are succeeding in our efforts. We look forward to welcoming you back in the future. Best wishes from Munich, Mersiha DURGUTOVIC

Well organised check in and out.. great location

Customer review rating 4.5/5

Stephan Couples - Confirmed reviews ALL

Good xar park arrangement with Pschorr garage fir 15 euro Nice kind staff Great location Nit accept AMEX card

Dear Stephan G., Thank you for taking the time to share your feedback. We are delighted to hear that you found the check-in and check-out process well-organised and our location convenient. Your kind words about our staff are much appreciated and we're glad that you found the parking arrangement satisfactory. We regret any inconvenience caused by our inability to accept AMEX cards for prepayment. Due to special regulations AMEX is only accepted directly at spot. We appreciate your understanding and look forward to welcoming you back to the Mercure Hotel Muenchen Altstadt in the future. Best wishes from Munich, Mersiha DURGUTOVIC

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Everything perfect. Kind personnel. Nice room. Fantastic breakfast, in particular the fresh orange juice.

Dear Kathrin Anne M., We're truly grateful for your glowing review. It's wonderful to hear that you found everything to your satisfaction during your stay at the Mercure Hotel Muenchen Altstadt, with special mention of our kind personnel, nice room, and fantastic breakfast. Your compliment about our fresh orange juice is particularly pleasing to us. We look forward to the pleasure of welcoming you back again in the future. Best wishes from Munich, Mersiha DURGUTOVIC

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Other web-users rate our hotel

  • 1,149 reviews 9.6/10 Location
  • 1,027 reviews 8.4/10 Room
  • 969 reviews 9.4/10 Service
  • 31 reviews 8.1/10 WiFi
  • 1,114 reviews 9.8/10 Breakfast
  • 345 reviews 9/10 Cleanliness
  • 289 reviews 9/10 Value
  • 133 reviews 8.4/10 Food

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