ibis Den Haag City Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 1,340 reviews

Best price
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ibis Den Haag City Centre - Image 1
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Jan Hendrikstraat 10, 2512 GL DEN HAAG, Netherlands

Description

Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

Our accommodation(s)

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL DEN HAAG
Netherlands

GPS:52.075916, 4.307236

Telephone
Fax +31 70 318 4319

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,340 reviews

TripAdvisor Rating  4.0/5  1,312 reviews

Well located to the centre

Customer review rating 4.5/5

Daniel Couples - Confirmed reviews ALL

Smooth check in, clean and modern room with its quirks. The location was perfect for exploring the city.

Dear Daniel, Thank you for such a great review. It's wonderful to know that our location served as the perfect base for you to explore The Hague. We take pride in our central location, which, as you mentioned, is ideal for visiting local attractions and enjoying the city's vibrant atmosphere. Your appreciation for the smooth check-in process and the modern, clean quality of our rooms is truly valued. At ibis Den Haag City Centre, we strive to provide comfortable accommodations and efficient service, ensuring that every guest's stay is as enjoyable as yours. Thank you for being a valued member of ALL – Accor Live Limitless loyalty programme and for your high recommendation of it. We believe our loyalty programme offers great benefits and are glad you think so too. We look forward to a return visit from you in the future. Best wishes, Team ibis Den Haag City Centre

Well located and great view

Customer review rating 4.5/5

Lauren Business - Confirmed reviews ALL

The price was very good for the prime central location. Staff was friendly and check-in/out was easy. I did not expect such a nice view! The only problem was the room was very warm. It is true it was unseasonably warm outside, but the air conditioning/fan did not seem to work, and as the window only opened a small amount the room remained quite hot.

Dear Lauren, Thank you for taking the time to share your feedback with us. It is wonderful to know that our central location provided you with the convenience you desired and that the view from your room added a special touch to your experience. Our team strives to offer competitive rates while ensuring our guests receive value for their stay, so your recognition of the price as very good is much appreciated. We regret to hear that the temperature in your room was uncomfortable, and we understand how important a cool and pleasant environment is for our guests. Our air conditioning system is designed to adjust based on external temperatures and is typically efficient in maintaining comfort. However, we apologize for any inconvenience caused during the unusual heat and appreciate your feedback as it helps us to improve our services. Furthermore, we are sorry for the interruption in our website service which caused a delay in your booking. We continuously work towards providing a seamless online experience for our guests. Your commendation of our staff, particularly the kind lady at the desk, fills us with pride, and we will certainly pass along your praise. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, Team ibis Den Haag City Centre

Very friendly

Customer review rating 4.5/5

Paul F. Business - Confirmed reviews ALL

All staff were very friendly and helpful. The bar area was relaxed with good food service. Plenty of hot water, rooms clean and well maintained.

Dear Paul, Thank you for taking the time to share your feedback. We are thrilled to hear that our staff's friendly and helpful nature contributed positively to your experience at our hotel. It's always encouraging to know that our guests appreciate the relaxed atmosphere of our bar area, as well as the cleanliness and maintenance of our rooms. While we are glad you had an overall positive stay, we have noted your comments regarding the TV bracketing and the pillows. We strive to provide comfortable amenities and will consider your feedback for future improvements. Regarding the variety of eggs offered at breakfast, your preference has been noted and will be taken into account as we continually seek to enhance our options. We also appreciate your candid remarks about certain areas appearing untidy; please rest assured that we maintain high standards of upkeep and will address any such concerns promptly. It is heartening to see your high rating of our sustainable development initiatives and that you enjoyed the services at our ground floor bar and restaurant. We aim to provide a memorable experience, and such positive comments affirm that we are on the right track. We look forward to seeing you again in the future. Kind regards, Team ibis Den Haag City Centre

Great value for money in city centre

Customer review rating 4.5/5

Ls Business - Confirmed reviews ALL

No issues what so ever. Public transport newby, many restaurants around the corner

Goodmorning, We really appreciate your positive review. It is heartening to see your commendation for our loyalty program, ALL – Accor Live Limitless, and we're glad that our commitment to cleanliness and sustainability aligns with your values. The team at ibis Den Haag City Centre is delighted to know that you found our hotel to offer great value in the vibrant heart of the city. Our central location not only makes us an ideal choice for travelers seeking the cultural richness of The Hague but also provides convenient access to public transport and an array of dining options just around the corner. We are always striving to create memorable stays, and your positive feedback serves as an encouragement for us to continue delivering exceptional service. We look forward to seeing you in the future. Kind regards, Team ibis Den Haag City Centre

Pleasing stay

Customer review rating 4.0/5

Stephen Solo - Confirmed reviews ALL

The highly trained staff,all very knowledgeable,helpful and friendly enabled me to have a very pleasing stay,I would certainly not hesitate to return.

Dear Stephen, Thank you for taking the time to share your review. We are thrilled to hear that our team's dedication to service excellence greatly contributed to your pleasing experience. Our staff is indeed highly trained and always eager to assist our guests in any way possible. Furthermore, your remark about the ease of navigation within our facilities is much appreciated, as we strive to create a seamless environment for all our visitors. While we are glad to offer various amenities to enhance our guests' comfort, we note your preference for having a kettle in the room. Please rest assured that we take such feedback seriously, and while our current setup does not include kettles in all rooms, our Premium rooms do offer coffee and tea-making facilities for that added convenience. Regarding your culinary suggestion, it is feedback like yours that helps us consider the diversity of our guests' tastes, and we'll surely keep your preference for herrings in mind as we continuously improve our dining options. We are deeply grateful for your kind words about our staff and are proud that their commitment to service shined through during your visit. We hope to welcome you back. Best wishes, Team ibis Den Haag City Centre

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Other web-users rate our hotel

  • 1,164 reviews 9.2/10 Location
  • 1,516 reviews 6.1/10 Room
  • 1,025 reviews 8.8/10 Service
  • 22 reviews 7.5/10 WiFi
  • 601 reviews 8.3/10 Breakfast
  • 599 reviews 5.7/10 Cleanliness
  • 118 reviews 6.7/10 Food
  • 64 reviews 9.1/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.