Novotel Hong Kong Century

Customer review rating (ALL Rating) 4.3/5 1,584 reviews

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Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 1-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,584 reviews

TripAdvisor Rating  4.0/5  4,054 reviews

Choose room carefully

TripAdvisor rating 2.0/5

Dean B Business - TripAdvisor review

Great staff on concierge. Location is great. I stayed on two separate occasions in one week. 1st room on 3rd floor first day was small, modern and clean. Zero complaints 2nd stay in room 2213 was a nightmare, old, dirty and worse clearly next to the endless whining cables for the elevators. Expect zero sleep .. tried with ear plugs but no joy. Galun, hotel manager couldn’t care less thinking that a free breakfast was all needed to compensate

Best value and a well-kept secret in Hong Kong

TripAdvisor rating 5.0/5

Roger L TripAdvisor review

This hotel is the best value and a well-kept secret in Hong Kong. I have stayed here for the over 15 years. Its superb convenient location makes it so easy to access both HK and Kowloon, as well as the New Territories. The services from the front desk staff, in-house reservation, restaurant staffs and club level lounge is excellent. The rooms are impeccably clean and well-maintained.

Dear Rogerle, We thank you for taking the time to review your recent visit. We are thrilled to hear that you've found our central location in Wan Chai to be superbly convenient for your travels across Hong Kong. It's our pleasure to provide ease of access to both business and leisure destinations. Your commendation of our front desk and restaurant staff, as well as the club level lounge service, is greatly appreciated. Our team strives to deliver exceptional service and it's rewarding to know that we've succeeded in making your stays memorable over the past 15 years. We take pride in the cleanliness and maintenance of our rooms. In 2017, we refurbished our hotel rooms and have recently touched up 250 rooms in 2023 to ensure that our guests enjoy comfort and style during their stay with us. Your recognition of our efforts to maintain impeccable standards is truly motivating. We look forward to seeing you on your next visit. Kind regards, Ohad Tiktinsky, General Manager

Well located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Friendly staff in a well appointed hotel

Dear Guest, Thank you for taking the time to share your review. We are thrilled to hear that our prime location in the vibrant heart of Wan Chai, just a stone's throw from key attractions and transport links, significantly enhanced your stay. It's gratifying to know that our friendly staff contributed to a memorable hotel experience. Your acknowledgment of the ease of use of our services and the high cleanliness standards we maintain is greatly appreciated. We strive to offer a seamless and spotless environment for all our guests, and your positive feedback is a testament to our team's diligent efforts. However, we noticed your comment regarding dry cleaning. Please rest assured that we are committed to delivering impeccable service and will review our processes to ensure that our high standards are consistently met. We also take pride in our sustainable development initiatives and are glad that you appreciate our efforts to minimize our environmental impact. Finally, we are delighted to learn that as a valued member of ALL – Accor Live Limitless, you hold our loyalty program in high regard and are willing to recommend it to others. We do hope to welcome you back in the future. Best wishes, Ohad Tiktinsky, General Manager

Friendly and helpful team and a great location.

TripAdvisor rating 5.0/5

Claudia093 TripAdvisor review

Great location and good value for money. The team at reception are all very friendly and helpful, especially Kate who went out of her way to get a package delivered to us that we were expecting. The hotel is walking distance from the convention center. We would stay here again.

Dear Claudia, Thank you very much for sharing your positive review. It warms us to know our team, especially Kate, made a memorable impact with their friendly and helpful service. Our prime location in Wan Chai indeed offers convenience and accessibility, putting our guests within minutes of the Hong Kong Convention and Exhibition Centre and other key attractions. We're delighted that this aspect of your experience met your expectations and contributed to the value you found in staying with us. It's encouraging to hear that you would consider Novotel Century Hong Kong for future visits, and we eagerly look forward to welcoming you back. Wishing you all the best and looking forward to your next visit, Ohad Tiktinsky, General Manager

Always Enjoyable

Customer review rating 5.0/5

Joshua G. P. Business - Confirmed reviews ALL

I have stayed many times at The Novotel Century and it never lets me down. Always helpful friendly staff, always clean and modern.

Dear Joshua George, Thank you for your review. It is heartening to learn that our team's dedication to service has contributed to many enjoyable stays for you. We take pride in maintaining the cleanliness and modernity of our premises, and we are delighted that this has consistently met your expectations. While we noticed sustainability was not appraised, we hope during future stays you'll have the opportunity to observe our commitment to environmental initiatives, such as our efforts to reduce single-use plastics and our energy and water conservation measures. Your loyalty as an ALL - Accor Live Limitless Silver member is immensely valued, and it brings us joy to know that you feel at home with us. Your readiness to recommend Novotel Century Hong Kong is the highest compliment we could aspire to receive. We look forward to welcoming you again. Best regards, Ohad Tiktinsky, General Manager

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