Novotel Hong Kong Century

Customer review rating (ALL Rating) 4.3/5 1,526 reviews

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Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 1-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,526 reviews

TripAdvisor Rating  4.0/5  4,050 reviews

Good stay, clean and helpful concierge staff

Customer review rating 4.5/5

Carol C. Business - Confirmed reviews ALL

Room always clean, i needed help with directions and services, the concierge staff was always friendly and helpful,

Perfect location. Excellent staff. Good quality standard & cleanliness. Facilities a bit tired.

Customer review rating 4.0/5

Frederic Business - Confirmed reviews ALL

A persistent problem is mould in the corridors and bedroom which they do address with air purifiers and dehumidifiers everywhere but it's keep coming back. M

Dear Frédéric, Thank you for taking the time to review your stay. We're thrilled to hear you found our location perfect and our staff excellent, as we pride ourselves on being situated just an 8-minute stroll from the HKCEC and providing top-notch service. It's also rewarding to know that the cleanliness of our facilities met your good standards. However, we regret to hear about your concerns regarding the mold issue. While we have addressed this with air purifiers and dehumidifiers, please know we continuously strive to improve our guest experience and the feedback you've provided is invaluable in that process. Rest assured, we are dedicated to maintaining a fresh and welcoming environment for all our guests. We hope to hear from you soon. Best regards, Ohad Tiktinsky, General Manager

Good location

Customer review rating 4.5/5

Duc T. Couples - Confirmed reviews ALL

The hotel is in the good hands.

Exceptional stay!!

TripAdvisor rating 5.0/5

Relax28517333158 Business - TripAdvisor review

Great stay as ever. The Lounge is cosy and relaxing. The staff was attentive, friendly, and went above and beyond to ensure a memorable experience, shout out to Tiffany. She knows my preferences well that made me truly feel like Home. I always look forward to the next homecoming stay towards the end of each stay!

Dear Guest, Thank you for taking the time to review your stay. It's heartwarming to hear that our Lounge served as a cozy and relaxing retreat for you. Our team, especially Tiffany, is thrilled to have made such a positive impact on your stay, always striving to anticipate and cater to your preferences. We're delighted that our efforts have contributed to the feeling of a 'homecoming' during your visits. We all hope that we'll be able to welcome you back. Best wishes, Ohad Tiktinsky, General Manager

Good location, enjoyed my stay

Customer review rating 4.5/5

Yat C. Friends - Confirmed reviews ALL

All the main public areas of the Hotel was well maintained and kept up to date however I did find our room to be a little tired looking. Hotel staff were professional and helpful. No gripes at all. But if I were to be fussy, the shower head in my bathroom seemed a little loose and constantly fell off its holder everytime I turned the shower on. But its a small thing.

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Other web-users rate our hotel

  • 2,059 reviews 9.5/10 Location
  • 1,944 reviews 6.4/10 Room
  • 1,966 reviews 8.6/10 Service
  • 35 reviews 9.3/10 WiFi
  • 832 reviews 3.9/10 Comfort
  • 811 reviews 8.2/10 Cleanliness
  • 619 reviews 8.2/10 Breakfast
  • 585 reviews 8.3/10 Food

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