Novotel Hong Kong Century

Customer review rating (ALL Rating) 4.3/5 1,592 reviews

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Novotel Hong Kong Century - Image 1
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238 Jaffe Road, WANCHAI, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 1-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
0 HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Telephone
Fax +852 2598 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,592 reviews

TripAdvisor Rating  4.0/5  4,054 reviews

Good location

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Rooms are very dated. Breakfast was average. Nothing great apart from a good location

Dear Guest, We appreciate that you took the time to share your experience with us. We are delighted to hear that you appreciated our strategic location, which serves as a convenient base for exploring the vibrant city of Hong Kong. However, we regret to hear that our room conditions did not meet your expectations. We would like to mention that our hotel underwent refurbishments in 2017 with a minor touch up in 2023 to enhance guest experience. Rest assured, we are committed to continuously improving our accommodations. We also take note of your comments regarding the breakfast quality. We pride ourselves on providing a variety of dining options and are sorry to hear that we fell short during your stay. Your feedback is valuable to us and will be used to refine our offerings. We hope to welcome you back in the future. Best wishes, Ohad Tiktinsky, General Manager

Good location , nice view, room temperature comfortable, clean and comfortable bed

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I had a good time , the staff was nice, nothing bad to say

Dear Guest, Thank you for taking the time to share your positive feedback. We are thrilled to hear that our prime location provided you with convenient access to must-visit spots and that the spectacular views from our hotel added a touch of delight to your stay. It is also wonderful to know that you found the room temperature to be comfortable, ensuring a restful environment during your time with us. Your compliments on the cleanliness and comfort of our beds are greatly appreciated, as we strive to provide a pristine and cozy atmosphere for all our guests. Additionally, we're glad our team's hospitality contributed positively to your experience, as we always aim to offer warm and efficient service. We are particularly proud of your recognition of our sustainable development initiatives. Our commitment to the environment is a cornerstone of our operations, and it is heartening to know that efforts like our wooden toothbrushes are making a difference and are appreciated by our guests. It would be a pleasure to have you return on your next visit to Hong Kong. Kind regards, Ohad Tiktinsky, General Manager

Choose room carefully

TripAdvisor rating 2.0/5

Dean B Business - TripAdvisor review

Great staff on concierge. Location is great. I stayed on two separate occasions in one week. 1st room on 3rd floor first day was small, modern and clean. Zero complaints 2nd stay in room 2213 was a nightmare, old, dirty and worse clearly next to the endless whining cables for the elevators. Expect zero sleep .. tried with ear plugs but no joy. Galun, hotel manager couldn’t care less thinking that a free breakfast was all needed to compensate

Very welcoming

Customer review rating 5.0/5

Graham L. Business - Confirmed reviews ALL

The Novotel Century is located extremely well for business and pleasure, always a welcoming smile and helpful to any requests. A special thank you to Tiffany and her team on level 23, welcomed with a smile, attentive to our requirements and go out of there way to make us feel very welcome and very nice environment. Reception also very help and a pleasure checking in and out. Concierge efficient and helpful in assisting where we need to go or find a destination.

Dear Graham, Thank you for your positive review, we appreciate it. It is very pleasing to hear that you had a lovely break with us. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words. We are glad our location was convenient for you. We look forward to seeing you on your next visit to our hotel. Best wishes, Ohad Tiktinsky, General Manager

Best value and a well-kept secret in Hong Kong

TripAdvisor rating 5.0/5

Roger L TripAdvisor review

This hotel is the best value and a well-kept secret in Hong Kong. I have stayed here for the over 15 years. Its superb convenient location makes it so easy to access both HK and Kowloon, as well as the New Territories. The services from the front desk staff, in-house reservation, restaurant staffs and club level lounge is excellent. The rooms are impeccably clean and well-maintained.

Dear Rogerle, We thank you for taking the time to review your recent visit. We are thrilled to hear that you've found our central location in Wan Chai to be superbly convenient for your travels across Hong Kong. It's our pleasure to provide ease of access to both business and leisure destinations. Your commendation of our front desk and restaurant staff, as well as the club level lounge service, is greatly appreciated. Our team strives to deliver exceptional service and it's rewarding to know that we've succeeded in making your stays memorable over the past 15 years. We take pride in the cleanliness and maintenance of our rooms. In 2017, we refurbished our hotel rooms and have recently touched up 250 rooms in 2023 to ensure that our guests enjoy comfort and style during their stay with us. Your recognition of our efforts to maintain impeccable standards is truly motivating. We look forward to seeing you on your next visit. Kind regards, Ohad Tiktinsky, General Manager

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Other web-users rate our hotel

  • 2,136 reviews 9.5/10 Location
  • 2,011 reviews 6.4/10 Room
  • 2,046 reviews 8.6/10 Service
  • 34 reviews 8.9/10 WiFi
  • 860 reviews 4/10 Comfort
  • 841 reviews 8.2/10 Cleanliness
  • 660 reviews 8.3/10 Breakfast
  • 601 reviews 8.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.