Mercure Sao Paulo Moema 4 stars

Customer review rating (ALL Rating) 4.3/5 1,084 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 15-minute drive to Sao Paulo - Congonhas Airport

  • No charge for children aged 07 or under staying with their parents

  • Enjoy a São Paulo hotel with pool and relax at Nakamura SPA

  • Superior apartments have a balcony

  • 21-minute drive to Imigrantes Highway

Our accommodation(s)

Hotel location

Mercure Sao Paulo Moema

Avenida Lavandisca, 365, Moema
04515010 SAO PAULO
Brazil

GPS:-23.6009, -46.66604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NORDÊ

An excellent choice for northeastern food in Moema, with cozy atmosphere and private area for breakfast, lunch and dinner (buffet or a la carte).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,084 reviews

TripAdvisor Rating  4.0/5  673 reviews

I’ve stayed here before. Always first class.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I’m always happy to stay here. Friendly staff. Clean and I feel at home. Thank you.

Dear Shannanlee T., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Damasceno Coordenador da Recepção Mercure SP Moema

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Overall our stay was good. We tried to contact the hotel prior to our arrival but there was no response on Whatsapp calls or texts. We were told to use WhatsApp. Our tour guide in SP was unable to connect with them either. However, once we were there, the staff was helpful and some sooke English too, which was very good and important for a hotel in an upscale area of a financial center of the country. The restaurant had simple healthy food. It took a day for the hotel to have adapters for sale. They might have had bottled water for sale too (other than the restaurant) but I didn’t see any. The rooms were clean and the beds were comfortable. The cleaning crew did a good job. The shower was a nit awkwardly designed. Again, it us a good hotel and we were comfortable there.

Nina, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michael Damasceno Coordenador da Recepção Mercure SP Moema Coordenador da Recepção Mercure SP Moema

As allways, a good stay.

Customer review rating 5.0/5

Kim P. N. Business - Confirmed reviews ALL

A positive experience to stay at the hotel

Dear Kim, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michael Damasceno Coordenador da Recepção Mercure SP Moema

Nice place to stay!

TripAdvisor rating 5.0/5

ThaisS1001 Families - TripAdvisor review

The place it’s really amazing, the rooms are really comfortable and super clean. The breakfast it’s amazing and the staff always helpful! Next time when I go to São Paulo I know where stay it’s a home away from home!

Wellington located

Customer review rating 3.5/5

Adriano C. B. Families - Confirmed reviews ALL

Well located but The furniture was very old. Need to be restoured urgently

Dear Michelle Costa Gossling Valerio C., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Damasceno Coordenador da Recepção Mercure SP Moema

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Other web-users rate our hotel

  • 222 reviews 9.9/10 Location
  • 397 reviews 6.1/10 Room
  • 373 reviews 8.4/10 Service
  • 13 reviews 0/10 WiFi
  • 187 reviews 4/10 Breakfast
  • 148 reviews 6/10 Cleanliness
  • 64 reviews 6.6/10 Amenities
  • 60 reviews 4.1/10 Value

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