Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,668 reviews

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Hochstrasse 11, Bayern, 81669 MUNICH, Germany

Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Telephone
Fax +49 89 66107999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,668 reviews

TripAdvisor Rating  4.0/5  3,500 reviews

Good stay

Customer review rating 4.0/5

Pete Families - Confirmed reviews ALL

It was good short stay. Receptionists nice and proactive. Room cleaning 10 out of 10 points. Pool, sauna is a huge plus. Restaurant- the waiters were little bit “slow”., taste of the food was lower average and costly 3 out of 10 points. Breakfast OK, but again costly, the price is higher then main course in the restaurants around hotel…

Dear Mr K., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the nice feedback, and also for your critique regarding restaurant and breakfast. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We would be honoured to welcome you again at Novotel München City. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Good for family stays

Customer review rating 4.0/5

Cemal K. Families - Confirmed reviews ALL

Room size was enough for my family(2adults2kids) bed was confortable. Toilet was not inside the bathroom so you can not wash your hand in toilet room. It likes ibis style room shape. That really worst side of the room and hotel. Lobby, sauna, and kids are and dining or rest area was great and bar was goood enough. Welcoming and reception staff so helpfull and kind. Houskeeping was good. Breakfast was expensive but it is really good buffet breakfast. Maybe couple of cake could be better for tea lover:)

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Novotel München City. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Nice but

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Good location and very nice bar / lounge area but the room had scaffolding outside the window and the bathroom mirror light wouldn’t turn off. Eye mask provided on the bed wasn’t a good sign…

Dear Mr. H., I sincerely apologize for the problems regarding the room that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel München City. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

gorgeous hotel, well located.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

the hotel was situated 5 minutes from the centre so very easy access on evenings to food, drink etc. Breakfast had a wide range of food to choose from and the staff were extremely polite.

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the very positive assessment, the good marks and the great remarks on the breakfast and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the traffic noise I am asking for your patience. Unfortunately, a centrally located property like ours has its tradeoffs, even though we have been trying to help the situation with soundproof windows. We would be honoured to welcome you again at Novotel München City. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

Beautiful accommodation with amazing hospitality

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I stayed for 4 nights and everything was great! The breakfast was full and a lot of choices. The on site gym was good!

Dear Mr S., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast and the gym. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager AccorInvest Germany GmbH c/o Novotel München City Hochstrasse 11 81669 München Tel.: +49 89 66 107 - 0 | Fax: +49 89 66 107 - 999 | h3… I novotel.com l accorhotels.com l

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Other web-users rate our hotel

  • 1,897 reviews 9.1/10 Location
  • 2,431 reviews 6.7/10 Room
  • 2,200 reviews 8.4/10 Service
  • 147 reviews 4.5/10 WiFi
  • 1,745 reviews 9.1/10 Breakfast
  • 1,287 reviews 5.5/10 Comfort
  • 888 reviews 8/10 Cleanliness
  • 603 reviews 5.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.