Sofitel Melbourne on Collins 5 stars

Customer review rating (ALL Rating) 4.7/5 7,739 reviews

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Description

Hotel extras

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts

  • Spacious accommodation with breathtaking views over Melbourne landscape

  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience

  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Our accommodation(s)

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Hotel location

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,739 reviews

TripAdvisor Rating  4.5/5  6,393 reviews

Certificate of excellence 2024

Consistently great

Customer review rating 5.0/5

Tim O. Business - Confirmed reviews ALL

Excellent as always

Dear Timothy, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Warm service and attentive staff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Was very pleased with the room that was given for our stay. In addition, the staff was courteous and warm. The concierge (his name is Dan) was very helpful when we asked for directions to get to St Patrick’s Cathedral. He basically brought us down to the street level and pointed out where we should head towards. Restaurant, front desk and porter staff was also very good and attentive.

Dear Ignatius, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Dan as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

well staged events

Customer review rating 3.5/5

Kevyn M. Business - Confirmed reviews ALL

The room and staff attention at desk was superb and throughout the hotel more than i could ask

Outstanding as usual

Customer review rating 4.5/5

David Couples - Confirmed reviews ALL

Back down for business for me, shopping for my wife, thoroughly enjoyed the amenities and the club and atrium

Dear David, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Good stay

Customer review rating 4.0/5

Neville R. Couples - Confirmed reviews ALL

Everything and everyone was great except for the room, although lovely, was very noisy during the night and early morning. Not sure if the noise was coming from outside developmental works, or if it was too close to the lifts.

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Other web-users rate our hotel

  • 1,118 reviews 9.7/10 Location
  • 2,886 reviews 8.6/10 Room
  • 3,498 reviews 9.2/10 Service
  • 14 reviews 8/10 WiFi
  • 741 reviews 7.1/10 Food
  • 740 reviews 8.3/10 Vibe
  • 725 reviews 7.9/10 Amenities
  • 544 reviews 8/10 Cleanliness

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