Pullman Bucharest World Trade Center 4 stars

Customer review rating (ALL Rating) 4.6/5 1,458 reviews

Pullman Bucharest World Trade Center - Image 1
Pullman Bucharest World Trade Center - Image 2
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Pullman Bucharest World Trade Center - Image 4
10 Montreal square, District 1, 011469 BUCHAREST, Romania

Description

Hotel extras

  • 4-star premium hotel located in the main business area of Bucharest

  • Spacious & elegant rooms

  • Free WiFi

  • Conferences & Exhibition Center

Our accommodation(s)

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Hotel location

Pullman Bucharest World Trade Center

10 Montreal square, District 1
011469 BUCHAREST
Romania

GPS:44.475625, 26.070364

Telephone
Fax +40 21 316 2550

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,458 reviews

TripAdvisor Rating  4.0/5  848 reviews

Certificate of excellence 2024

Decent

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Quite decent hotel, but rather old and you can feel it. Breakfasts quite good, but every day exactly the same, for longer stay bit boring

Dear Filip B., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Responsible and Mincho Pachikov General Manager

Nice hotel , but under staff in the weekend

TripAdvisor rating 3.0/5

StanStoE Families - TripAdvisor review

Pullman is a nice hotel , the rooms are nice , loby is nice . Staff is friendly and kind . Many thanks to Felicia in the lobby Bar , that she did the best to serve us , in very difficult conditions , as she was only 1 waiter to serve 40 people , she was bringing the food from the kitchen , serving us, she was the cashier and she was cleaning also the tables …. She was great ! But she was the only one, the hotel should have staffed more this hotel ! Also on Sunday the loby bar opens at 11.00 AM, this is not acceptable for such kind of hotel , I got a coffe and I paid for the coffe form the breakfast auto coffee machine , I drink without sugar , the coffe had sugar , but in any case these issue relate to an understaffed hotel that is supposed to be 4 star ! The management should do better !

Dear StanStoE, First of all, thank you, on behalf of the entire Pullman team, for having chosen our hotel and for having taken the time to review your stay. Your detailed feedback is very important and useful for us. I am really sorry to find out that your experience here was not entirely up to your expectations. Please, allow me to express my sincerest apologies for all the inconveniences that you have encountered during your stay. I assure you that we have already started to address all the issues that you mentioned and we sincerely hope to welcome you back in our hotel, to really enjoy the true Pullman brand quality. Kind regards, Mincho Pachikov General Manager

well located

Customer review rating 3.5/5

Andra S. Business - Confirmed reviews ALL

well located, but the noisy ventilator had a negative impact on my sleep experience.

Dear Andra S., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nechita Calin Guest Experience Responsible and Mincho Pachikov General Manager

Best pillow ever! Best maid ever! Miss Aura

TripAdvisor rating 5.0/5

Adelina T TripAdvisor review

I had a very profound connection with my pillow. Honestly, I can say I would love to buy one of these so I asked the receptionist to give me the informations to buy one. 10 of 10 for pillows. The lady, misses Aura, who made my room is a complete sweetheart. Very polite, very pro active and made my room every day exceptionally well done. Thank you for this lovely experience.

Dear Adelina, Thank you so much for your positive review, I have already shared it with our entire team! It is a real pleasure to know that you appreciated your stay at Pullman Bucharest – and especially our nice pillows - and I assure you that we all hope to welcome you back here soon, to enjoy once again the quality of our brand. Kind regards, Mincho Pachikov General Manager

Horrible smell in the lobby for years

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Pullman is our preferred hotel for over 15 years due to contract signed with our company. Everything is ok, except that horrible smell in the lobby which is persisting for years already… I believe someone thinks it is suing and attractive to put such strong musk scent, but actually people can barely breath coming from the outside or from the elevator to the lobby. Please kindly consider to remove this smell completely or at least replace it with something else. Thank you and KR.

Dear Martina S., Thank you for taking the time to tell us about your experience at the Pullman Bucharest World Trade Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nechita Calin Guest Experience Responsible and Mincho Pachikov General Manager

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Other web-users rate our hotel

  • 286 reviews 8.8/10 Location
  • 489 reviews 7.8/10 Room
  • 513 reviews 9.2/10 Service
  • 10 reviews 9.7/10 WiFi
  • 242 reviews 8.4/10 Breakfast
  • 226 reviews 8/10 Comfort
  • 183 reviews 8.6/10 Cleanliness
  • 157 reviews 8.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.