ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 3,395 reviews

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Description

Hotel extras

  • Excellent location next to Central Station

  • Free WiFi throughout the hotel

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL #49

Relaxation at the bar: Everyone gravitates to the Ibis bar during the day to enjoy a few moments just for themselves. Small menu available in the evening (between 5 pm and 9 pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,395 reviews

TripAdvisor Rating  4.0/5  6,797 reviews

Well Located Near to Amsterdam Centraal Station

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

An Ideal Location for Touring Amsterdam & a Good Breakfast

Dear Guest, Thank you for sharing your experience. It is delightful to hear that you found our hotel well-located for exploring Amsterdam and that you enjoyed the breakfast provided. Our central location near Amsterdam Centraal Station indeed makes for an ideal base for touring the city. However, we regret to hear that the shape of the room did not meet your expectations. Our design aims to maximize functionality and comfort within urban space constraints, though we understand personal preferences differ. We appreciate your input as it helps us consider future improvements. We are also pleased to learn of your membership in the ALL – Accor Live Limitless loyalty programme and hope that it enhanced your stay with us. Rest assured, we are committed to providing a seamless experience for all our guests. We look forward to welcoming you back soon. Best regards, Natasa Duricic, Operations Manager

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great stay in a well located hotel

Dear Guest, Thanks for taking the time to review your visit to our hotel. It is wonderful to hear that you found our location to be advantageous and that you had a great stay at ibis Amsterdam Centre. We strive to make our guests' experiences seamless and are pleased that this was reflected in your visit. Regarding the amenities in the room, we take note of your suggestion for a kettle. While our top floor rooms do include tea and coffee-making facilities, we will consider your feedback for our other rooms. We apologize for any inconvenience you encountered with email responses and bathroom space. We are constantly looking for ways to improve our guest experience and your comments are invaluable in this process. We also acknowledge your preference for radio channels on TV, and although our Smart TVs offer a wide range of international channels, we will explore additional entertainment options for our guests. We are glad to learn that our commitment to sustainability resonated with you, as reflected in the clear notes provided in the room. We understand that while our cleanliness standards were satisfactory, there is always room for improvement. Please rest assured that we maintain high standards for upkeep and will address any signs of wear to ensure a fresh and welcoming environment for all our guests. The entire team looks forward to welcoming you back. Kindest regards, Natasa Duricic, Operations Manager

Perfectly located hotel for exploring Amsterdam

TripAdvisor rating 5.0/5

294philw TripAdvisor review

I had a great stay in this hotel recently in one of their smaller, budget, "cozy" rooms. This Ibis is perfectly located 5 mins walk from the Centraal station/Eurostar. You can easily access the tram network to get around Amsterdam, find hire bikes, take a boat trip around the canals, or take the FREE boat shuttle to the Northern areas of Amsterdam (3 were running back and forth every few minutes when we were there - the trip itself only takes about 5 minutes). If you want to venture further afield, we took the metro (underground style train network) to a concert at the AFAS concert hall 30 mins South which was very simple. We also caught an 800 bus from the Centraal bus depot (upstairs) to the historic Windmills area of Zaanse Schans - cheaper than a coach tour! The Hotel itself was well appointed with a bar area - unfortunately we didn't have time to stop for food or drink here. The best thing was a small "shop" in the foyer selling essentials and simple drinks & food which can be bought for snacks 24/7. The lobby was manned by friendly reception staff at all times enabling you to come and go as you pleased. We stayed on floor 5 and there was never a sound from the trains. The room itself is definitely cozy! If you require space or luxury this probably isn't the room for you - though I believe larger ones are available. As a room for two people we found it perfect for our needs - the enclosed shower & toilet room could maybe do with a bit more space but we thought it was basically fine. Comes with a well lit mirror handwash, Shower gel & shampoo and a hair dryer. We had a nice view facing the canals and historic buildings of Amsterdam. Ironing facilities are available at the end of each floor. Rooms were kept clean by friendly cleaning staff. Unfortunately the area is currently being renovated and this means there are a lot of roadworks outside - this didn't cause us any nuisance though. Do not get this hotel mixed up with the other Ibis styles nearby - I think this one is the better of the two. My only real negatives: The TV could maybe have done with a few more channels - the choice was quite basic with no apparent radio channels. The rooms do not come with a kettle - we took our own travel kettle etc but apparently they are available at reception. I didn't get a response to an email I sent - but I 'm sure if I'd followed up with a phone call I could've got through to someone. All in all I'd recommend this hotel if you want a well located base for a few days in this great city!

Dear Guest, Thank you for reviewing your recent experience. It delights us to hear such praise about our prime location, just a stone's throw from Centraal station and key transport links that allowed you to explore Amsterdam with ease. Our cozy rooms, while compact, are designed to cater to the needs of our guests who desire a well-appointed base for their city adventures. We regret to hear that the TV channels selection did not meet your expectations. While we offer a range of international channels, we understand the desire for more variety and will consider this feedback for future improvements. Additionally, we're sorry to know that the lack of a kettle in the room led to an inconvenience, though we're pleased to remind future guests that tea and coffee-making facilities are available upon request at reception. We also apologize for the oversight in not responding to your email, which is not reflective of our usual standards of guest service. Your compliments on the peacefulness of your room on the fifth floor, despite our proximity to the train tracks, are much appreciated. It’s great to know that you enjoyed the canal views and found the ironing facilities convenient. Our commitment to cleanliness is unwavering, and we're glad our housekeeping team's efforts resonated with you. Despite the current renovations in the area, we're relieved to hear this did not detract from your experience. Choosing ibis Amsterdam Centre over other options is a compliment to us, and we thank you for recognizing the value we offer. We look forward to the pleasure of welcoming you back, hopefully in a room that provides you with a touch more space and the additional amenities you desire. We hope to welcome you back. All the best. Natasa Duricic, Operations Manager

Very well located and thoroughly enjoyable stay

Customer review rating 5.0/5

Boyce Couples - Confirmed reviews ALL

A great weekend spent in one of the best cities. The staff were very helpful and friendly from beginning to end. We will stay here again A+++++

Dear Boyce, Thank you for this positive review of your stay with us. It warms us to know that our central location significantly contributed to the enjoyment of your visit, making the vibrant city of Amsterdam easily accessible for you. Our team takes great pride in delivering helpful and friendly service, and we are thrilled that this was evident throughout your stay. We're pleased to hear that you found our commitment to cleanliness to your satisfaction and that our sustainable development initiatives met your expectations. Your endorsement of the Accor Live Limitless loyalty programme is greatly appreciated, and it's rewarding to know that members like you value the benefits it offers. ibis Amsterdam Centre is committed to providing a comfortable and enjoyable experience for all our guests, and your feedback is a testament to our efforts. Thank you for choosing to stay with us and for your high recommendation. We look forward to a return visit from you in the future. Best wishes, Natasa Duricic, Operations Manager

Great stay

Customer review rating 5.0/5

Lynn D. Couples - Confirmed reviews ALL

We were able to check in early! Every staff member is super helpful and cheerful. The bar is well-stocked!

Dear Lynn, We really appreciate your feedback. We're delighted to hear that our flexibility with the early check-in added to the convenience of your stay. It is always encouraging for our team to be recognized for their dedication to service excellence. While we understand that our pricing may have seemed a bit high, we strive to offer the best value through our central location, modern amenities, and the attentive service of our staff. Our pricing also reflects the high standards and quality service that the ibis brand is known for globally. We appreciate your understanding on this matter. It's great to know that our bar met your expectations and provided a well-stocked range of options for your enjoyment. We look forward to welcoming you back on a future trip. Best regards, Natasa Duricic, Operations Manager

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Other web-users rate our hotel

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