Description
Hotel extras
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Tout proche de la Grand-Place et de la gare centrale
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Chambres Famille pour 4 personnes max. Profitez de l'esprit « Novotel pour les enfants » !
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Gourmer Bar élégant avec plat du jour
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Delicious breakfast buffet.
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Air-conditioned, 100% non-smoking and 24/7 reception
Our accommodation(s)
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Room
Superior room 1 double bed
- 2 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s)
Room
Superior Room with 1 double bed and 1 sofa
- 3 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Room
Executive room
- 2 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s)
Room
Superior room ideal for family 1 double bed and 2 single sofa beds
- 4 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s) and 2 x Single sofa bed(s)
Room
Accessible Superior room with double bed and 2 sofabeds
- 4 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x Single sofa bed(s) and 1 x Double bed(s) and 1 x Single sofa bed(s)
- Accessible room
Suite
Executive Suite with 1 queen size bed
- 4 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
Room
Accessible Superior room with double bed and 2 sofabeds
- 4 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x Single sofa bed(s) and 1 x Double bed(s) and 1 x Single sofa bed(s)
- Accessible room
Hotel location
Novotel Brussels off Grand Place
120, rue du Marché Aux Herbes
1000 BRUSSELS
Belgium
GPS:50.846302, 4.354746
Access and transport
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BRUXELLES/BRUSSEL
Railway station
Access: 100 m / 0.06 mi
AIRPORT ZAVENTEM
Helipad/aerodrome
Access: 100 m / 0.06 mi
CENTRAL STATION
Railway station
Access: 100 m / 0.06 mi
LIGNE 71
Bus stop
Access: 200 m / 0.13 mi
LIGNE 63
Bus stop
Access: 200 m / 0.13 mi
NORTH STATION
Railway station
Access: 1 km / 0.63 mi
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PALAIS DES BEAUX ARTS
Opera/symphony/concert hall
Access: 100 m / 0.06 mi
GRAND'PLACE
Entertainment/theatre district
Access: 100 m / 0.06 mi
MUSEES D'ART ANCIEN ET MODERNE
Museums
Access: 100 m / 0.06 mi
PALAIS DES BEAUX ARTS
Museums
Access: 100 m / 0.06 mi
GRAND'PLACE
Tourist attraction
Access: 100 m / 0.06 mi
MANNEKEN PIS
Tourist attraction
Access: 300 m / 0.19 mi 5 min walk / 1 min drive
MONNAIE
Entertainment/theatre district
Access: 500 m / 0.31 mi
MAGRITTE MUSEUM
Museums
Access: 500 m / 0.31 mi 5 min walk / 1 min drive
GRAND-PLACE
Historic monument
Access: 1 km / 0.62 mi
SABLON
Tourist attraction
Access: 2 km / 1.25 mi
KINEPOLIS
Cinema district
Access: 15 km / 9.32 mi
SIX FLAGS
Amusement park
Access: 15 km / 9.32 mi 20 min drive
PLANKENDAEL
Zoo
Access: 25 km / 15.63 mi
FRANCORCHAMPS
Racetrack
Access: 120 km / 75 mi
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GALLERIE DE LA REINE
Shopping district
Access: 100 m / 0.06 mi
GALLERIE DE LA REINE
Shopping centre/mall
Access: 100 m / 0.06 mi
SABLON
Shopping district
Access: 1 km / 0.62 mi
LOUISE
Shopping district
Access: 3 km / 1.88 mi
Hotel services
Check-in from - Check out up to
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- 100% Non Smoking Property
- Room service
GOURMETBAR
Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.
GOURMET BAR
Welcome to the Gourmet Bar, a place where the servings are generous and the atmosphere friendly and relaxed. If you wish a relaxing aperitif or an exotic cocktail, something quick to eat, try our Belgian specialities, or one of our many Belgian beers.
Breakfast
Non contractual photo
Enjoy our rich continental breakfast buffet with fresh products and hot dishes. An extensive range of fresh fruits, cereals, dairy products and a variety of breads ensure a healthy start of the day.
Our guest reviews
Decent hotel, in an excellent location.
TripAdvisor rating 3.0/5
zoso Business - TripAdvisor review
Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that you found the bed comfortable and enjoyed the soundproofing of our rooms, as well as the large, smart TV. Our central location and the friendliness of our housekeeping staff are aspects we take great pride in, and we're glad they contributed positively to your experience. However, we regret to hear that the room size and the distinction between our executive rooms and standard accommodations did not meet your expectations. Our historic city center location does mean that space is at a premium, but we strive to ensure every guest has a comfortable stay. Please accept our apologies if the condition of the bathroom did not reflect the high standards we aim to uphold. While we continuously work to maintain and refresh our rooms, we appreciate your input as it helps us focus our improvement efforts. Regarding the breakfast, we understand that everyone's tastes differ, and while we offer a comprehensive buffet, we recognize that some guests may prefer to explore local cafes. We will take your feedback into consideration as we strive to enhance our offerings. We are pleased to note the positive aspects of your stay, including the comfort of our beds and the professional soundproofing, which is part of our commitment to providing a restful environment. It is also encouraging to hear that our staff's friendliness left a lasting impression on you. We look forward to maintaining these high standards and making your next stay with us even more enjoyable. We hope to welcome you back. All the best. Jurgen Van der Haegen, General Manager
Well located
Customer review rating 2.0/5
Laraib Families - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to review your visit. We are delighted to hear that our prime location contributed positively to your stay, offering the convenience and charm of central Brussels at your doorstep. However, we regret to hear about the challenges you faced with room servicing and the absence of water bottles. We always strive to ensure our guests' comfort and satisfaction, and we apologize if we fell short during your visit. Regarding your comment on understanding requirements, we aspire to provide a service that meets all our guests' expectations, and we are saddened to hear that we did not fully capture your needs. The reception team is pleased to have been able to assist you and appreciate your recognition of their efforts. We take note of your observation regarding the accuracy of the invoice you received. We are committed to providing transparent and precise billing for all our guests. Your feedback on the cleanliness of our hotel is also important to us, and we are continuously working to maintain our high standards. We also acknowledge your rating on our sustainable development initiatives and member recognition; please rest assured that as an Accor ALL member, your experience is of utmost importance to us. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, Jurgen Van der Haegen, General Manager
Poor customer service
Customer review rating 1.0/5
Edward C. Families - Confirmed reviews ALL
Dear Edward, Thank you for taking the time to share your review. We are glad to hear that you are a member of our ALL – Accor Live Limitless loyalty programme, and we hope that you find value in our commitment to rewarding our loyal guests. We are saddened to hear about the incident that occurred during your stay, and we take your feedback seriously. Please rest assured that the well-being of our guests is of paramount importance to us. While we do have first aid equipment on site, we regret that it was not readily provided to you. We always strive to offer attentive service and are sorry to hear that our staff's response did not meet your expectations or the high standards we aim to uphold. Your experience with the reception service inconsistency is also a concern for us, and we are addressing these points with our team to ensure that all guests receive a warm and consistent welcome at all times. In regards to the cleanliness of our hotel, we maintain daily housekeeping standards and are disheartened that we did not fully meet your expectations in this area. Your feedback is invaluable to us as it helps us to continually improve our guest experience. Although the survey did not mention our sustainability initiatives, we are committed to environmental stewardship and hope to convey this more effectively to our guests in the future. We are pleased to note your participation in our loyalty programme and hope that the benefits therein continue to meet your needs. Please be advised that our staff are multilingual and always ready to assist our guests in any way possible. We hope you will consider staying with us again in the future. Best regards, Jurgen Van der Haegen, General Manager
Good location, good staff
Customer review rating 4.5/5
Ufuk I. Couples - Confirmed reviews ALL
Dear Ufuk, Thank you for this positive review of your stay. We are thrilled to hear that our central location provided you with the convenience to explore the beauty of Brussels and that our staff's service enhanced your experience. Our team is dedicated to offering exceptional service, and your kind words serve as a wonderful endorsement of their efforts. We also take great pride in our commitment to sustainability and are glad to learn that you appreciate our initiatives. Your positive remarks about our cleanliness standards are equally appreciated, as we strive to maintain impeccable levels of hygiene for all our guests. It's also heartening to know that our loyalty program left a good impression on you, and we're pleased that you would recommend it to others. Thank you once more for choosing to stay with us, and for your commendable evaluation. We hope to welcome you back for another enjoyable visit. Best wishes, Jurgen Van der Haegen, General Manager
Theft of medical identification
Customer review rating 3.0/5
Roselyn T. Families - Confirmed reviews ALL
Dear Roselyn, Thank you for taking the time to share your review. We are delighted that you chose to stay with us and for being a valued member of the ALL – Accor Live Limitless loyalty programme. We regret to hear about your experience with our housekeeping service. Please rest assured that we maintain the highest standards of service and care for our guests' belongings. We truly apologize for any inconvenience caused regarding your medical plan card. This occurrence is not reflective of our standard practices, and we will reinforce our procedures to ensure such incidents do not recur. Regarding your remarks on cleanliness, we pride ourselves in upholding the utmost standards and appreciate your rating which indicates room for improvement. Our team is dedicated to ensuring a spotless environment and we will continue to strive for excellence in this area. Once again, we apologize for any aspects of your stay that did not meet your expectations. Your comfort and satisfaction are of paramount importance to us, and we are committed to providing you with the quality service you expect and deserve. We very much look forward to welcoming you again. Kind regards, Jurgen Van der Haegen, General Manager
In partnership with TripAdvisor
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