ibis London Greenwich 3 stars

Customer review rating (ALL Rating) 4.1/5 544 reviews

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30 Stockwell street, Greenwich, SE10 9JN LONDON, United Kingdom

Description

Hotel extras

  • Banana Tree restaurant provides a selection of Pan-Asian cuisine

  • Set in the heart of the popular Greenwich Village

  • Just a five minute walk from Greenwich station (National Rail with trains to London Bridge).

  • Just a ten minute walk from The Royal Observatory

  • International team able to speak multiple languages!

Our accommodation(s)

Hotel location

ibis London Greenwich

30 Stockwell street, Greenwich
SE10 9JN LONDON
United Kingdom

GPS:51.479954, -0.009373

Telephone
Fax +44 20 8858 7139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BANANA TREE | RESTAURANT

A PAN ASIAN FEAST | Our restaurant brings exotic Pan-Asian street food flavours to you: from soups and salads, to wok-tossed noodles, stir fries and curries, as well as South-East Asia-inspired desserts and cocktails (40% of the menu is plant-based!).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  544 reviews

TripAdvisor Rating  4.0/5  1,549 reviews

Happy with my stay - recommend

TripAdvisor rating 5.0/5

PastyPowered Solo travel - TripAdvisor review

First time staying here and first time staying in this location and I was happily impressed. Very easy to get to via the DLlR, which is just a very short walk. The reception was very welcoming and check in was easy. The room was the standard UK ibis finish. Room was not massive but clean, tidy and most importantly quiet. The bathroom was smaller than expected but fully functional and again very clean . WiFi was about 20mb so perfectly fine for what I needed. Breakfast was offered for about £15 which I thought was a bit steep but there are plenty of local options around. Overall for a budget hotel I was very impressed and would happily stay again.

Dear Guest, Thank you for taking the time to share your experience! We are delighted to hear that you had a pleasant stay and found our location convenient, with easy access via the DLR. It is also great to know that you found our reception welcoming and check-in process smooth. We appreciate your feedback regarding the room size and bathroom, and we are glad to hear that they were clean and quiet, providing a comfortable stay. We understand your concerns about the breakfast pricing: our breakfast price is higher than other Ibis due to the fact it is served by a third-party restaurant. We look forward to welcoming you back on your next visit! Kind Regards, Vincenzo Squeo | General Manager

Great place, top location and very helpful staff

Customer review rating 4.0/5

David G. Families - Confirmed reviews ALL

Really nice hotel and great customer service. The wedding we attended was helped by the positive attitude of the team. Thanks

Dear DAVID G., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and that our team's positive attitude contributed to making the wedding event even more special. We strive to provide exceptional customer service, and it is always rewarding to know that our efforts are appreciated. We will also pass your feedback to Banana Tree management to make sure that similar issues do not reoccur in the future. We look forward to welcoming you back very soon! Sincerely, Vincenzo Squeo General Manager

Well located, but overpriced. Small bedroom and bathroom with inadequate lighting

Customer review rating 2.5/5

G.d.s. Couples - Confirmed reviews ALL

The staff was not responsive to our requests for a quiet room on the upper floor. We were first given a room giving on the building central air-conditioning engine and, after going back to the front desk, we ended up in room 110 on the noisy street side.

Dear GIAN DOMENICO S., Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the room assignment during your stay. Providing a comfortable and peaceful environment for our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. Your comments have been shared with our team, and we will take immediate steps to address the issues you encountered to prevent similar occurrences in the future. We understand the importance of a restful night's sleep and will do our best to ensure that all future requests for quiet accommodations are accommodated promptly and efficiently. We truly appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a much-improved experience. If there is anything further we can assist you with, please do not hesitate to contact us directly. Once again, please accept our sincerest apologies for the inconvenience caused. Sincerely, Vincenzo Squeo General Manager

Not bad for a short stay

Customer review rating 4.5/5

Ashley Families - Confirmed reviews ALL

The staff were helpful. We requested late check-out for one of our rooms and our request was accommodated without extra charges. Great location to explore Greenwich. The rooms were clean, comfy and quiet. The only issue was the AC was making quite a bit of a noise in one of the rooms. Talked to the receptionist and was told all the ACs were apparently making noises until I said the AC in another of our rooms worked just fine. We were offered a portable radiator in the end.

Dear ASHLYN LAU, Thank you for sharing your experience with us! We are delighted to hear that our staff could assist you with your request for a late check-out and that you found our location convenient for exploring Greenwich. We apologize for the inconvenience caused by the noisy of the air-cooling unit in one of the rooms. Rest assured, we have taken note of your feedback and will work on resolving this issue promptly. We hope the portable radiator provided a comfortable alternative for your stay. We appreciate your understanding and look forward to welcoming you back for a smoother experience in the future! Sincerely, Vincenzo Squeo General Manager

I like Greenwich...

Customer review rating 4.5/5

Mauro_italy Business - Confirmed reviews ALL

Good location, easy to park, expensive (to be an Ibis) but... 25 min away by metro from central London... Greenwich is lovely, will be back anyhow...

Dear MAURO S., We very much appreciate your comments regarding your stay at the ibis London Greenwich. We are glad to hear you enjoyed our convenient location and found it easy to park. While we appreciate your feedback regarding pricing, we strive to offer competitive rates for the amenities and services we provide. We are happy you had a positive experience exploring Greenwich, and we would be delighted to welcome you back on your next visit to the area! Sincerely, Vincenzo Squeo General Manager

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Other web-users rate our hotel

  • 634 reviews 9.4/10 Location
  • 818 reviews 5.5/10 Room
  • 568 reviews 8.7/10 Service
  • 15 reviews 5.4/10 WiFi
  • 315 reviews 6.8/10 Cleanliness
  • 182 reviews 5.1/10 Breakfast
  • 168 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.